Booking/administrative Clerk

1 week ago

London, Canada CASI Air & Water Full time

**Job Title**:Booking/Administrative Clerk

**Job Type**:Part-time or Full-time

**Location**:London
- Call existing customers and set up appointments.
- Ensure each prospective client and potential customer has a positive experience with our company.
- Assist with proper filing of customer information and maintain proper documentation of upcoming appointments.
- Assist with data inputting into QuickBooks and Microsoft software.
- Field incoming phone calls.
- Demonstrate a pleasant disposition with each call.
- Properly explain the products and services to prospective customers when making appointments when necessary.
- Follow up with existing and prospective customers regarding appointments.
- Participate in relevant training.
- Supporting team members and peers to achieve success.

**Job Requirements**:

- Ability to get to and from the job.
- High school degree or equivalent.
- Friendly and outgoing with a high level of patience, as most of our customers are elderly.
- Ability to be on the phone most of your time and maintain a pleasant voice when speaking to potentials and customers.
- Customer Service experience.
- Experience with QuickBooks and Microsoft.
- Ability and willingness to participate in repetitive tasks.
- Reliable and self-motivated.
- Excellent time management skills.
- Excellent written, verbal, and interpersonal skills.
- Strong believer in the importance of confidentiality.

*Please note that this job description is not exhaustive and additional duties may be assigned as needed*

**Job Types**: Full-time, Part-time

**Salary**: From $17.00 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee stock purchase plan
- Extended health care
- Flexible schedule
- On-site parking
- Profit sharing
- Stock options
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Outbound calling: 1 year (preferred)
- Administrative experience: 1 year (preferred)
- QuickBooks: 1 year (required)

Ability to Commute:

- London, ON N6N 1B4 (required)

Work Location: In person

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