Community Events Specialist

5 months ago

North Vancouver, Canada Arc'teryx Full time

**Your Opportunity at ARC’TERYX**:

- In support of the vertical commercial strategy, in this role you will be responsible for supporting our global community and regional and local store teams by coordinating a variety of community events resulting in increased brand awareness and retailer engagement locally for our outdoor and statement product collections. Working closely with the Community Marketing Managers, Brand, Content, PR, Global Community and Commercial Market Leaders this role will help execute and coordinate strategic brand engagement initiatives, new store openings and retail event plans and toolkits. You will also be responsible for engaging with strategic local brand building partnerships and vendors for key regions.

This role is based in out of our North Vancouver office, and is open to a hybrid work schedule. Remote applicants within Canada may be considered.

**Meet Your Future Team**:

- The Community Team leads a strategy and process that supports our Retail leaders in creating long-term commitments to local partners, ambassadors, athletes, and organizations that surround our stores and places of practice. The team also supports key drivers to increase retail sales, traffic, and revenue.

**If you were the Community Events Specialist now, here are some of the core activities you would be doing**:

- Leading the New Store Opening community events strategy execution that includes project management of the new store from the lease signed to the doors open, partner and venue management and cross functional collaboration
- Coordinating community events and new store openings, including local project management in collaboration with the community program manager, local community marketing manager, regional manager, digital advertising, and local store teams
- Overseeing the financial aspects of community events, including budget allocation, expense tracking, and cost optimization to ensure events are delivered within budgetary constraints
- Debriefing on projects facilitated with clear leanings and next steps for future projects as well as mechanisms for collecting feedback from stakeholders to gather insights for future event planning and improvement
- Utilizing data analytics tools to track and measure the success of community events, including attendance metrics, social media engagement, and ROI analysis
- Coordinating sponsorship and vendor management during select community and new store opening events and act as key contact and liaison with vendors
- Providing training and guidance to internal teams, including store staff, marketing professionals, and community managers, on best practices for event coordination and execution
- Managing the delivery of contractual obligations and retail integration into events and experiences for ongoing community campaigns and new store openings
- Owning communication and correspondences with cross functional teams to announce and amplify community events and new store opening activations
- Hosting and coordinating experiences and events remotely, connected to select community and new store opening events
- Creating and building SOPs (standard operating procedures) for community events to enable efficiency in the planning and execution process

**Here are some of the things you could be working on in the future**:

- Developing and executing a comprehensive strategy for community events specific to market warm up and new store openings
- Developing templated new store opening events plans that successfully engage our communities in North America and Europe.
- Coordinating multiple community and new store opening events nationwide to supports brand awareness

**Are you our next Community Events Specialist?**:

- You have 3+ years’ experience in events organization, and/or DTC community events role
- You have a thorough understanding of Arc’teryx brand positioning and can translate this clearly to consumers and partners
- You excel at building relationships and providing an experience that is prompt, proactive, efficient, and courteous
- You are able to multitask, prioritize and plan several concurrent events
- You are able to work under pressure in a dynamic and changing environment
- You have excellent written, presentation, verbal and interpersonal communications skills
- You are proficient with Microsoft Office including Word, Excel, and PowerPoint
- You are a collaborator and connector, creating a respectful environment for your peers and leadership
- Your commitment to learning has you showing up as an active contributor in team meetings.
- You are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You can balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is parallel

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