Key Account Manager

3 months ago

Montréal QC, Canada Newrest Full time

Newrest recherche un(e) Key Account Manager pour rejoindre notre équipe. En tant que Key Account Manager, vous serez le principal point de contact pour nos clients stratégiques, responsables de la gestion et du développement de nos relations commerciales clés.

Vous jouerez un rôle crucial dans la fidélisation de nos clients et l'expansion de notre portefeuille.

**Vos principales missions**:

- ** Gestion des comptes clés**: Développer et maintenir des relations solides avec nos clients stratégiques, comprendre leurs besoins et proposer des solutions adaptées.
- ** Suivi des performances**: Analyser les performances des comptes, identifier les opportunités de croissance et mettre en place des actions correctives si nécessaire.
- ** Négociation des contrats**: Gérer les négociations commerciales avec les clients, veiller à la satisfaction mutuelle et à la rentabilité des contrats.
- ** Coordination interne**: Travailler en étroite collaboration avec les équipes internes (production, logistique, finance, etc.) pour assurer une livraison de service impeccable.
- ** Développement commercial**: Identifier et prospecter de nouvelles opportunités d'affaires auprès des clients existants et potentiels.
- ** Rapports et suivi**: Rendre compte régulièrement des performances des comptes à la direction et proposer des plans d'action pour améliorer les résultats.
- Newrest are seeking a Key Account Manager to join our team. As a Key Account Manager, you will be the primary point of contact for our strategic clients, responsible for managing and developing our key business relationships. You will play a crucial role in retaining our clients and expanding our portfolio.

**Key Responsibilities**:

- ** Account Management**: Develop and maintain strong relationships with our strategic clients, understand their needs, and offer tailored solutions.
- ** Performance Monitoring**: Analyze account performance, identify growth opportunities, and implement corrective actions if necessary.
- ** Contract Negotiation**: Manage commercial negotiations with clients, ensuring mutual satisfaction and contract profitability.
- ** Internal Coordination**: Work closely with internal teams (production, logistics, finance, etc.) to ensure flawless service delivery.
- ** Business Development**: Identify and prospect new business opportunities with existing and potential clients.
- ** Reporting and Follow-up**: Regularly report account performance to management and propose action plans to improve results.
- Diplôme en commerce, gestion ou domaine connexe.
- Minimum 3 ans d'expérience en gestion de comptes, de préférence dans le secteur de [secteur spécifique].
- Excellentes compétences en communication et en négociation.
- Capacité à travailler sous pression et à respecter les délais.
- Fort esprit d'analyse et orientation résultats.
- Maîtrise du français et de l'anglais.
- Bonne maîtrise des outils informatiques (Suite Office, CRM, etc.).

**Ce que nous offrons**:

- Un environnement de travail stimulant au sein d'une entreprise en pleine croissance.
- Des opportunités de développement professionnel et d'évolution de carrière.

**À propos de Newrest**: Spécialiste de la restauration hors domicile dans 54 pays et seul acteur à intervenir dans tous les secteurs de la restauration et des services associés, Newrest est l'un des leaders mondiaux de la restauration multisectorielle. Nos 36 000 collaborateurs engagés et talentueux mettent tout en œuvre pour offrir aux consommateurs des repas équilibrés, diversifiés et savoureux, tout en respectant scrupuleusement les normes d'hygiène et de sécurité alimentaire.**Profile**:

- Degree in business, management, or a related field.
- Minimum of 3 years of experience in account management, preferably in the [specific industry].
- Excellent communication and negotiation skills.
- Ability to work under pressure and meet deadlines.
- Strong analytical skills and results-oriented mindset.
- Proficiency in both English and French.
- Strong computer skills (Office Suite, CRM, etc.).

**What We Offer**:

- A stimulating work environment within a growing company.
- Opportunities for professional development and career advancement.

**ABOUT NEWREST**:
Specialist in out-of-home catering in 54 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.

Our 36,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.

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