Executive Personal Assistant

2 weeks ago


Ottawa, Canada amdocs Full time

**Job ID**: 174909
**Required Travel** :Minimal
**Managerial - No**
**Location**: :Canada
- Ottawa (Amdocs Site)

**Who are we?**:
**In one sentence**:
In addition to providing administrative and logistics support, provides leadership and managerial support for all functional and HR aspects of the Admin team/staff.

**What will your job look like?**:
You will:

- Have an opportunity to recruit, hire, on-board, train, coach, retain, lead and motivate teams, which includes performance management of the team, target setting, resource planning, and deployment of personal growth opportunities.
- Play a vital part in our Operational Excellence, ensuring the achievement of results (by the staff) by communicating job expectations planning, monitoring, and appraising job results. This includes coaching, counseling, and coordinating systems policies and procedures.
- Be tasked with customer satisfaction, improving service quality via needs assessments, and following by updating procedures and skill sets.
- Manage the Administrative Team and all administrative support aspects, allocating available resources and cross tasks and projects.
- Oversee levels of service definitions, Amdocs processes and SLAs—while taking a proactive approach toward initiatives, problem solving, real-time decision making and complex issue resolution
- Provide end-to-end support for event management for units or cross units:

- Arrange offsite meetings, conventions, conferences and seminars
- Prepare spreadsheets and/or Power Point presentations
- Assist with internal projects, when needed
- Coordinate and execute employee welfare activities

**All you need is...**:

- A minimum of 5 years of practical business experience
- Prior managerial experience crucial
- Bachelor’s Degree

**Why you will love this job**:

- You will be able to enable our leaders be their very best in their roles.
- Use your experience and insights to help shape the Amdocs’ experience of customers, new hires, and internal employees.
- Be the backbone of our everyday success
- We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave

**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce



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