Emerge Addictions Recovery Program Administrator

6 months ago

Vancouver, Canada Providence Living The Views at St. Joseph's Full time

**ROLE RESPONSIBILITIES**:
1. Program Administration
- Develops and implements program policies, procedures, and protocols in alignment with Vancouver Coastal Health (VCH) standards and best practices in addiction recovery.
- Monitors program effectiveness and outcomes, identifying areas for improvement and implementing corrective actions as necessary.
- Reviews program materials, care plans, case notes, satisfaction surveys and exit interviews to ensure all documents are in line with program guidelines and expectations.
- Ensures compliance with contractual obligations, reporting requirements, and accreditation standards.

2. Client Care Coordination
- Collaborates with VCH to oversee and support the intake process, ensuring appropriate placement and individualized treatment plans.
- Coordinates with caseworkers to support client care services including case management, access to onsite physician care, medication management, group support, and referrals to external resources as required.
- Monitors client progress, conducts regular reviews of treatment plans, and facilitates discharge planning and aftercare support.

3. Team Leadership
- Manages a team of caseworkers including recruitment, orientation, training, evaluation, discipline, and recommendations for termination.
- Fosters a collaborative and supportive team environment, promoting professional development opportunities and employee engagement initiatives.
- Provides leadership and guidance to staff, facilitating effective communication, conflict resolution, and performance management.

4. Budget and Resource Management
- Assists in developing the operational budget, monitors expenditures, conducts variance analyses, and implements cost-saving measures while maintaining service quality.
- Procures necessary contractual services according to organizational policies and procurement guidelines.

5. Community Engagement
- Builds and maintains partnerships with community organizations, healthcare providers, government agencies, and other stakeholders to enhance program effectiveness and promote collaboration in addiction recovery initiatives.
- Represents the program at meetings, conferences, and public forums to raise awareness, advocate for resources, and contribute to community education efforts.

6. Performs other related duties as required.

**QUALIFICATIONS**:
**Education, Training and Experience**

Bachelor’s degree in social work, Psychology, Counseling, Health Administration, or a related field (Master's degree preferred) and three (3) to five (5) years of progressive leadership experience in addiction recovery services, including program management and staff supervision.

**Skills and Abilities**
- Knowledge of addiction treatment modalities, evidence-based practices, harm reduction and trauma-informed care principles.
- Knowledge of support group modalities, adult learning principles, facilitation skills, group-based psychoeducation and psychosocial interventions.
- Familiarity with Vancouver Coastal Health policies, regulations, and funding requirements related to addiction services.
- Solid program leadership skills with a demonstrated ability to lead oversee a team of caseworkers.
- Strong interpersonal skills with the ability to build rapport, communicate effectively, and collaborate with diverse partners.
- Excellent organizational and problem-solving abilities, with a demonstrated commitment to quality improvement and client-centered care.

**Job Types**: Full-time, Permanent

Pay: $75,000.00-$95,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

**Experience**:

- progressive leadership experience.: 3 years (preferred)

Work Location: In person

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