Program Coordinator, Family Support Office

3 weeks ago

Edmonton, Canada Multicultural Family Resource Society Full time

**Position Summary**:
The purpose of this position is to provide program coordination, operational support and guidance, and case management support with staff and clients. Alongside the Program Director, the Settlement Coordinator will consider risks and opportunities, resources allocation, strategy, and vision -- ensuring the Family Support Office program achieve operational excellence and work most effectively toward fulfilling the MFRS’ vision and core purpose.

**MFRS Principles**

Relational: A way of interaction with and within the community in which we take time to listen, care, connect and love to build mutual support hand in hand.

Participant Driven: Participants identify what’s important to them, what they need, and what they want to achieve. Our programs meet participants where they’re at and support them in reaching their goals.

Empowerment: Building community and working together to share space, opportunities, skills, and knowledge for mutual learning, self-determination and ultimate well-being.

Culturally Responsive: Safe spaces to maintain a home culture and adapt to new connections and diversity; and developing a deeper understanding between cultures that are always changing.

**Key Responsibilities and Duties**

**Settlement Coordination**:

- Support staff in planning, implementing, evaluating, and adapting programs that meet client needs.
- Monitor and evaluate the delivery of programs for quality and to ensure they meet target deliverables.
- Maintain and monitor reporting systems to ensure staff have appropriately documented work on databases.
- Facilitate strong relationships with relevant funders, project partners, and stakeholder communities.
- Support with writing and editing of reports, proposals and presentations.

**Program Management**:

- Collaborate with program staff to develop strategies for engaging and retaining participants from different cultural communities, ensuring their unique needs and interests are considered.
- Support with creating, managing, and monitoring program budgets, working with program staff to use resources efficiently.
- Participate in planning, research, and evaluation of ongoing programs and development of new initiatives.
- Keep informed about program offerings of MFRS and other relevant agencies, institutions, etc.
- Attend/actively participate in agency and external meetings, advocating for needs and realities of marginalized newcomer families.
- Coordinate and manage community donations and funder relations to the FSO.
- Support in the development and management of budgets and financial reports for the FSO.

**People Development**:

- In partnership with the Director, assist with HR functions for the staff at the Family Support Office, including leading recruitment, hiring, orientation, team/individual engagement, and retention, and managing employee leaves - with the lens of building an inclusive, equitable and anti-oppressive workplace.
- Support and guide facilitators of culturally diverse groups, ensuring adherence to job descriptions and program guidelines while fostering inclusive engagement.
- Assist facilitators in organizing extraordinary sessions, events, and monitoring outcomes to enhance program effectiveness and address logístical challenges.
- Alongside program director, support the supervision and management performance of FSO Staff, group facilitators, youth mentors and volunteers.

**Qualifications**
- University degree or equivalent combination of education from an accredited institution and experience
- Two years of experience in a manager, coordinator, or team lead role
- Experience with financial management of program budgets and operational grants
- Comprehensive knowledge of the immigration system and not-for-profit sector
- Experience in cross-sector partnerships
- Knowledge of the premigration, settlement, social integration experience of marginalized immigrant and refugee communities and experience in working in relational and participatory practice with immigrants and refugees.
- Experience in program planning, development, implementation, and evaluation in a non-profit/community-based context
- Understanding of poverty, racism, and marginalization and how it affects those that MFRS serves.
- Experience adapting leadership and communication styles in a multicultural environment.

**Skills and Personal Qualities needed**
- Models inclusion, equity, and anti-oppressive practice in their collaboration and decision-making
- Demonstrates openness and commitment to shifting one’s practice from “worker-led” to “family-driven” whereby support to families is guided by the unique strengths and needs of families
- Strong networking skills and comfort in representing an organization in cross-sector and inter-agency settings
- Excellent intercultural communication skills and conflict resolution skills
- Fluency in more than one language is an asset

**Other Requirements**
- Have a valid driving license and have

  • Specialist Supervisor, Family Support Services

    1 month ago

    Edmonton, Canada The Family Centre Full time

    **Specialist Supervisor, Family Support Services** **Competition #1612** **Why work with us**: The Family Centre is looking for Family Support Services (FSS) Data Specialist to be a part of the Collaborative Service Delivery (CSD) team who enjoys data visualization, problem-solving, organization information, and working on a collaborative team. We are...

  • Site Program Coordinator

    1 week ago

    Edmonton, Alberta, Canada Youth Empowerment & Support Services Full time

    Site Program Coordinator Full-Time Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Site Program Coordinator, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides...

  • Site Program Coordinator

    1 week ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Site Program Coordinator Full-Time Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Site Program Coordinator, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides...

  • Data Specialist, Family Support Services

    1 month ago

    Edmonton, Canada The Family Centre Full time

    **Family Support Services Data Specialist** **Competition #1613** **Why work with us**: The Family Centre is looking for Family Support Services (FSS) Data Specialist to be a part of the Collaborative Service Delivery (CSD) team who enjoys data visualization, problem-solving, organization information, and working on a collaborative team. We are focused on...

  • Youth and Family Life Coordinator

    1 month ago

    Edmonton, Canada The Salvation Army Full time

    The Youth & Family Life Coordinator will organize and facilitate spiritual formation and development opportunities for youth, children, and families within Edmonton Temple Corps. This will include the Corps and Community and Family Services with the purpose of promoting integrated mission. The Coordinator will work to provide/facilitate programming and...

  • Family Connector

    1 month ago

    Edmonton, Canada The Family Centre Full time

    **Family Connector** **Why work with us**: The Family Centre is looking for two Family Connectors who enjoy building effective working relationships with families, community resources, and various supportive parties. We are focused on Trauma-Informed Care for both our communities and staff teams, and provide services based on research and evidence-based...

  • Transportation Provider for Family Support Services

    1 month ago

    Edmonton, Canada The Family Centre Full time

    **Transportation Provider **for Family Support Services** **Competition #1560** The Family Centre has a strong reputation for providing quality services basing our work on research and evidence based practices. We pride ourselves on providing leading edge training and strong, reflective supervision. Our intention is to create a healthy organization that is...

  • Transportation Provider for Family Support Services

    1 month ago

    Edmonton, Canada The Family Centre Full time

    **Transportation Provider (Casual) for Family Support Services** **Competition #1560** The Family Centre has a strong reputation for providing quality services basing our work on research and evidence based practices. We pride ourselves on providing leading edge training and strong, reflective supervision. Our intention is to create a healthy organization...

  • Coordinator, Children and Family Empowerment

    1 month ago

    Edmonton, Canada Action for Healthy Communities Full time

    **Position: Coordinator - Children and Family Empowerment** **Program: Children and Youth Program** **Location: Edmonton, Alberta** **Term: 37.5 hrs /wk.** **Compensation: $28~$30/hour** **Background** Action for Healthy Communities Society of Alberta (AHC) is a non-profit charitable organization operating in Alberta since 1995 to strengthen...

  • Program Coordinator

    1 month ago

    Edmonton, Canada MultiLinguabilities Full time

    **We Are Hiring!** At MultilinguAbilities, we envision a world where all children, regardless of their cultural or linguistic background, can reach their full potential. We strive to empower families and communities by providing personalized, bilingual services that foster cognitive and social-emotional development while promoting inclusion and diversity....

  • Family Medicine Liaison Coordinator

    4 weeks ago

    Edmonton, Canada Alberta Medical Association Full time

    **Are you an experienced administrative professional looking for a great opportunity? Do you want to support Alberta doctors in their provision of quality health care in our province?** If yes, the **Alberta Medical Association** is recruiting for a full-time **Family Medicine Liaison Coordinator **to support theSections of Family Medicine and Rural...

  • Program Support Specialist

    1 month ago

    Edmonton, Canada CASA Mental Health Full time

    Imagine a world where mental health services showed up where kids already are. No need for caregivers to schedule an appointment or take time off work. Imagine the support families need, built in to their lives. Introducing CASA Classrooms, a new model of school-based mental health service. CASA Mental Health is looking for an experienced Program Support...

  • Child & Family Engagement Worker

    7 days ago

    Edmonton, Canada KARA Family Resource Centre Full time

    At KARA Family Resource Centre, we build meaningful relationships with clients, “meeting them where they are at” in their current life and family circumstance, offering parenting education, family support, early childhood developmental screening, and information and referral services. KARA strives to create safe and inclusive experiences that support...

  • Program Supervisor, Employment

    1 month ago

    Edmonton, Canada YMCA OF NORTHERN ALBERTA Full time

    **Our Culture** Our mission and core values are brought to life by our culture at the Y. We strive to live our cause of strengthening communities with purpose and intentionality every day. **We are welcoming.** **We are open to all.** We are a place where you can belong. **We are genuine.** We value you and embrace your individuality. **We are...

  • Fund Development Officer

    7 days ago

    Edmonton, Canada KARA Family Resource Centre Full time

    **JOB POSTING** **JOB POSTING #: FDO001** **October 30, 2023 ________________________________________** **FUND DEVELOPMENT OFFICER** **Permanent, Full-Time / 37.50 hours per week** We are looking for an experienced and dynamic **Fund Development Officer**to lead our agency to secure funds that will support the vision, mission, and values of KARA Family...

  • Family Engagement Facilitator

    7 days ago

    Edmonton, Canada The Family Centre Full time

    **Family Engagement Facilitator** Why work with us: The Family Centre is looking for a Family Engagement Facilitator who enjoys working with groups and building connections. This is a full-time eighteen - month contract position with a potential for extension. We are focused on Trauma-Informed Care for both our communities and staff teams, and provide...

  • Communications Coordinator

    4 days ago

    Edmonton, Canada Métis Nation of Alberta Full time

    **Communications Coordinator - Children and Family Services** Location: Métis Nation of Alberta Provincial Office (11738 Kingsway NW, Edmonton, AB) Position Status: Permanent, Full time (40 hours/week) **The Organization** **The Opportunity** **Children & Family Services Team** The Children & Family Services aims to provide culturally appropriate...

  • Family Engagement Facilitator

    1 month ago

    Edmonton, Canada The Family Centre Full time

    **Family Engagement Facilitator** **Competition # 1567** The Family Centre has a strong reputation for providing quality services basing our work on research and evidence based practices. We pride ourselves on providing leading edge training and strong, reflective supervision. Our intention is to create a healthy organization that is intelligent in its...

  • Family Services Coordinator

    4 weeks ago

    Edmonton, Canada Ronald McDonald House Charities Alberta Full time

    **Family Services Coordinator - Casual Part Time** Ronald McDonald House Charities® Alberta (RMHCA) is passionate about providing a home away from home for families with seriously ill or injured children who must travel for medical care. We know that a family with a sick child is a sick family. Our Ronald McDonald Houses provide a warm, compassionate and...

  • Summer Children

    4 weeks ago

    Edmonton, Canada Métis Nation of Alberta Full time

    **Summer Children & Family Services Program Assistant** **Location**: Métis Nation of Alberta Provincial Head Office, Edmonton AB **Position Status**: Three (3) Full Time (40 hrs per week), Summer Students (May-August) **The Organization** **The Opportunity** **Key Responsibilities** - Assist with the development, implementation, and facilitation of...