Specialist Supervisor, Family Support Services

2 weeks ago

Edmonton, Canada The Family Centre Full time

**Specialist Supervisor, Family Support Services**
**Competition #1612**

**Why work with us**:
The Family Centre is looking for Family Support Services (FSS) Data Specialist to be a part of the Collaborative Service Delivery (CSD) team who enjoys data visualization, problem-solving, organization information, and working on a collaborative team. We are focused on Trauma
- Informed Care for both our communities and staff teams, and provide services based on research and evidence-based practices. We encourage employees to bring their authentic self to work in our diverse and inclusive environment. The organization is committed to Indigenous ceremony and practice and welcomes knowledge of ceremony and lived experience. Our culture is focused on providing a safe and supportive workplace including paid training, excellent benefits, a wellness program, and much more.

**What you will be doing**:
The Family Centre is recruiting a Family Support Services (FSS) Specialist Supervisor to be a part of the Collaborative Service Delivery (CSD) team. The guiding principles of CSD are early engagement, family centered involvement, outcome-based practice, collaboration and shared responsibility with Children’s Services (CS), and flexibility/innovation within the delivery of services. This position is a made up of supervisory (0.5) and front-line specialist tasks (0.5). The supervisory component of the role consists of providing supervisory support and direction to the
FSS Specialist team as well as process creation and documentation. The specialist component of the role involves supporting the FSS service areas with data collection, administration, and other backbone needs. This position reports to the Manager, Data and Information (FSS).

This is a full-time position of 36.5 hours.
- Supervisory Tasks (0.5 FTE): o Provide regular supervision to Specialists, FSS and develop and monitor annual

Professional Development Plans o Oversee FSS Specialist team, including team meeting agenda planning and facilitation, and support team to be adaptable and responsive to program changes o Identify trends in practice and provide recommendations for process improvement o Liaise with practice supervisors and front-line teams and engage in creative problem solving
- Specialist Tasks (0.5 FTE): o Execute administrative processes including reporting, file audits and management, data collection, and resource distribution o Use multiple software systems including Microsoft Office, Google Suites, internal databases, and Payroll Guardian Incorporated (PGi) time card system o Support interviewing, onboarding, and scheduling for casual staff

**What you will bring to the role**:

- Degree or Diploma (in Human Services or Administrative related field preferred)
- Comprehension of administrative systems and procedures
- Intermediate to advanced knowledge of MS Office and Google Suites and comfortability learning new software systems
- Ability to incorporate a trauma-informed, Indigenous practice lens into administrative systems
- One year of leadership experience in the non-profit/human services sector is an asset
- Knowledge of and practice experience with Children Services’ or Human Services sector is an asset

**Background Check Process & Requirements**:

- As a part of the selection process, The Family Centre will conduct reference checks with your most recent employers.
- Police Information Check
- Vulnerable Sector (completed within the last 6 months)
- Child Intervention Records Check (completed within the last 6 months)

**What you can expect**:
Training _- comprehensive onboarding/orientation process which includes service specific, leading-edge training, and agency-wide core training_

Feedback _- a strong reflective supervision model that provides regular formal and informal opportunities for feedback_

Performance Coaching _- formal and informal coaching regarding the development of personal and professional growth and development_

Reasonable Accommodation - _The Family Centre will provide reasonable accommodation when requested by a qualifies applicant or employee_

Compensation **-** _Our comprehensive compensation package offered to employees reflects a strong commitment to employee wellbeing and is competitive within the marketplace._
- $52,643 to $70,542 annually
- 36.5 hour work week
- Fully paid Group Benefit Plan
- Wellness Program
- 4 weeks’ vacation
- RRSP matching
- Ongoing paid training
- Paid sick time
- Agency-wide social events
- First People’s Circle and People of Colour Employee Support Groups

**Closing Date**:June 26, 2023

**Salary**: $52,643.00-$70,542.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB T5K 1C4: reliably commute or plan to relocate before starting work (required)

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