Drop-in Coordinator

2 weeks ago


Winnipeg, Canada Acorn Family Place Full time

Acorn Family Place Job Opportunity: Drop-In Coordinator (Interim)
- Reporting to the Manager of Operations, the goal of the Drop-in Coordinator is to oversee Acorn Family Place (AFP)’s drop-in programs, to help create a welcoming, inclusive, safe, and supportive environment for community members at our centre. This is a one-year term position (parental leave coverage) with possibility of extension._

Acorn Family Place is a multi-service family resource centre providing support, enhancing education, and fostering community. We walk alongside families on the challenging journey of living and growing. Acorn Family Place takes an inclusive, strengths-based, non-judgmental, harm-reduction approach to community development.

**Roles and Responsibilities**:

- Coordinate and oversee Acorn Family Place’s Drop-in programs and services, including basic needs support, resourcing, computer and phone use, and the drop-in area
- Welcome individuals and families to the centre, explain AFP programs and services, and direct community members to AFP programs or offer referrals to other agencies, as appropriate
- Provide active listening and empathy and assist participants
- Receive and process donations in coordination with the Community Support Worker
- Coordinate support in the drop-in area, in cooperation with co-workers, including laundry, computers, coffee, phone, fax, posting of community information, and drop-in activities
- Maintain safe and welcoming environment by relationship building and identifying potential risks or conflicts, intervening, reinforcing boundaries, and de-escalating, or seeking help as needed
- Administrative tasks such as compiling participation data, creating and distributing promotional materials, updating resources, ordering supplies, preparing mail, writing reports
- Coordinate special initiatives or seasonal activities
- Participate in other activities as part of a dynamic and collaborative staff team

**Education and Experience**:

- Some post-secondary education in office administration, social work, social services, community development, recreation or other related fields an asset, but not required.
- Minimum 2 years’ experience working or volunteering in a non-profit organization or doing community support work
- Familiarity with West Broadway community and understanding local social context very beneficial

**Skills/Abilities**:

- Very strong interpersonal skills and interest in engaging with community in an approachable, nonjudgmental way, taking a trauma-informed and harm reduction approach
- Administrative skills and computer literacy, including writing, Microsoft Office, internet, data entry
- Demonstrated ability to work in a cross-cultural context with diverse populations required
- Flexibility and ability to thrive in a fast-paced, dynamic, and unpredictable environment, adjusting continually to respond to emerging needs
- Ability to speak English required, additional languages an asset
- Strong organizational and time management skills, punctuality and reliability a requirement

**Employment Specifications**:
**Anticipated start date**: June 10, 2024

**Hours**: 37.5 hours a week (8:45 am-4:45 pm, Monday
- Friday, with the possibility of occasional evenings or weekends)

**Term**: One year (term ending June 27, 2024)

**Salary Range**: $20-22/hour, commensurate with qualifications and experience

**Benefits**: Group disability, life insurance, pension, health and dental package, EAP, 6% vacation

**Application deadline**: May 1st, 2024

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $20.00-$22.00 per hour

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

Application deadline: 2024-05-01
Expected start date: 2024-06-10



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