Development Officer, Annual Giving

4 days ago

Waterloo, Canada University of Waterloo Full time

Overview:
The Development Officer, Annual Giving is responsible for the planning, implementation, development, and evaluation/reporting of select Annual Giving programs.

**Responsibilities**:
Revenue Generation & Relationship Building
- Manages and solicits prospects at Waterloo’s Annual Giving levels ($1- $24,999) and works closely with the Leadership Giving Team, and the faculty/staff/retiree program in the execution of donor acquisition, renewal, and stewardship activities
- Develops and implements fundraising strategies for the annual telephone, direct mail, and electronic solicitations of select appeals
- Strategically identifies prospective donors to move through Annual Giving pipeline to Circle level, and from Circle to Leadership; develops and implements strategies to improve donor renewal and reduce donor attrition and default rates

Program Administration
- Plans and implements the overall cycle for Annual level donors including all qualification, cultivation, solicitation, and stewardship activities, requiring time spent analyzing and manipulating data in order to successfully implement mass solicitation methods
- Responsible for developing, managing, and reporting on annual budget and overall progress of assigned annual solicitation programs (including dollars raised, average gift, prospects reached, etc.)
- Manages correspondence and inquiries from alumni and donors, ensuring timely and appropriate response

Collaboration & Cross-program Coordination
- Provides functional direction to junior team members and/or co-op student(s)
- Some work with volunteers, as assigned
- Works collaboratively with the Senior Development Officer, Family Campaign to coordinate acquisition and renewal activity for Faculty, Staff, and Retiree prospects and donors
- Ensures regular, open communication with Advancement Services teams (Alumni & Donor Services, Research, Systems, Donor Relations and Stewardship)
- Performs other duties as required

Qualifications:

- Completion of a Bachelor’s degree or equivalent combination of education and experience
- 3-5 years of fundraising experience: solicitation and stewardship activities with specific experience in annual giving, relationship development, budget management, reporting, preferably in an educational or complex non-profit environment
- Experience with Raiser’s Edge or other fundraising database/CRM
- Knowledge of annual giving strategies, trends, and best-practice
- Exceptional oral/written communication and relationship building skills
- Demonstrated ability to successfully identify and solicit support through personal visits and telephone conversation; knowledge of giving vehicles
- Exceptional interpersonal skills and ability to interact with volunteers and stakeholders
- A creative and innovative team player with excellent problem solving skills, strategic aptitude and sound judgement
- Ability to efficiently organize and manage a diverse range of assignments while meeting multiple deadlines, along with thorough attention to all details and consistent follow through
- Resourceful and independent while remaining comfortable working within the framework of a team-oriented environment
- A flexible schedule which allows for occasional after-hours events and meetings
- Intermediate-Advanced skills in Microsoft Office suite, particularly Excel

Equity Statement:
The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

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