Call Centre Representative

2 weeks ago

Scarborough, Canada Oxford College of Arts, Business and Technology Full time

Oxford College is actively seeking Contact Centre Representatives.

Working as the first line of contact, your welcoming personality and call centre experience will provide prospective students with guidance to start the admissions process with our college.

The Contact Centre Representatives role is to establish primary contact with customers, log customer contact information within the contact management system and book appointments for the Admissions (sales) team.

**Primary Responsibilities**:

- Answer/manage calls from new customers interested in pursuing career training at Oxford College.
- Procure information from inbound callers in the Customer Contact & Contact Management systems for ongoing customer contact.
- Work with the Admissions teams calendars, confirming availability of the Education Consultant.
- Book customers into interviews/meetings/information sessions with the Admissions team.
- Maintain general knowledge and understanding of all products and services.
- Maintain and support ongoing relations amongst internal customers, colleagues and co-workers.

**Minimum Qualifications**:

- Minimum 1 year of call centre sales experience preferred.
- Minimum, Grade 12 (OSSD or equivalent) required. Formal training in Customer Service, MS Office and Business Administration preferred.
- Excellent written and verbal English communication skills.
- Minimum 40 wpm typing speed.
- Excellent interpersonal skills.
- Ability to deal with customers in a friendly and professional manner.
- Excellent attention to detail, organization, and time management skills.
- Proficiency with Microsoft Office is essential.

**Hours of Work**:
**Start Date**:
The scheduled start for this position is immediate.
- Oxford College is proud to be an equal opportunity employer. _All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or _other applicable legally protected characteristics. Accommodation is available under the Human Rights Code and in accordance with the Accessibility for Ontarians with Disabilities Act._

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Work Location: Hybrid remote in Scarborough, ON

  • Call Centre Representative

    2 months ago

    Scarborough, Canada Oxford College of Arts, Business and Technology Full time

    Oxford College is actively seeking Contact Centre Representatives. Working as the first line of contact, your welcoming personality and call centre experience will provide prospective students with guidance to start the admissions process with our college. The Contact Centre Representatives role is to establish primary contact with customers, log customer...

  • Bilingual Call Centre Representative

    5 days ago

    Scarborough, Canada Zedd Customer Solutions Full time

    Job description COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer...

  • Bilingual Call Centre Representative

    4 days ago

    Scarborough, Canada Zedd Customer Solutions Full time

    Job description COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer...

  • Call Centre Representative

    2 months ago

    Scarborough, Canada Zedd Customer Solutions Full time

    **Business to Business - Finance & Investment Industry - Appointments** **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact centre services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact centre...

  • Call Centre Specialist

    2 months ago

    Scarborough, Canada Centennial College Full time

    Job Number: - J0723-1725- Job Title: - Call Centre Specialist- Job Type: - Permanent PT Support (Regular)- Bargaining Unit: - PT Support- School/Department: - Student Experience & Success- Campus/Location: - Progress- Pay Range: - $26.45 - $33.23/Hour- Hours/Week: - 24- Shift Schedule: - Shifts can take place between 8:30 am 4:45 pm- Date Posted: - July 26,...

  • Call Centre Agent

    5 days ago

    Scarborough, Canada DREAM HOUSE REAL ESTATE INC. Full time

    **Outbound Calling**: - Place outbound calls to potential clients using a script or a set of talking points. - Engage in meaningful conversations to identify their real estate needs and preferences. - Provide information about available properties, promotions, and services. **Lead Qualification**: - Assess the suitability of leads based on criteria...

  • Outbound Call Center Representative

    1 week ago

    Scarborough, Canada Zedd Customer Solutions Full time

    **Outbound Call Center Customer Service and Sales** **COMPANY: ZEDD Customer Solutions** A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for...

  • Inbound Call Centre Representative

    2 months ago

    Scarborough, Canada Zedd Customer Solutions Full time

    **Inbound Call Center Customer Service and Sales** **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer...

  • Inbound Call Centre Representative

    2 months ago

    Scarborough, Canada Zedd Customer Solutions Full time

    **Inbound Call Center Customer Service and Sales** **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer...

  • Inbound Call Centre Representative

    2 months ago

    Scarborough, Canada Zedd Customer Solutions Full time

    **Inbound Call Center Customer Service and Sales** **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer...

  • Call Centre and Switchboard Specialist

    2 weeks ago

    Scarborough, Canada Centennial College Full time

    Job Number: - J0123-1373- Job Title: - Call Centre and Switchboard Specialist- Job Type: - Permanent FT Support- Bargaining Unit: - FT Support- School/Department: - Student Success- Campus/Location: - Progress (Requires regular travel between all camp- Pay Range: - $28.56 - $33.11/Hour- Pay Band: - Support F- Hours/Week: - 35- Shift Schedule: - 8:30 AM to...

  • Call Centre and Switchboard Specialist

    2 weeks ago

    Scarborough, Canada Centennial College Full time

    Job Number: - J0123-1372- Job Title: - Call Centre and Switchboard Specialist (Temporary Contract)- Job Type: - Temp FT, Support- Bargaining Unit: - FT Support- School/Department: - Student Success- Campus/Location: - Progress (Requires regular travel between all camp- Pay Range: - $28.56 - $33.11/Hour- Pay Band: - Support F- Hours/Week: - 35- Shift...

  • Call Centre Office Cleaner

    2 months ago

    Scarborough, Canada Zedd Customer Solutions Full time

    **Job description** Office Janitor COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact centre professionals. We understand our clients’ need for outstanding...

  • Customer Service Representative

    3 weeks ago

    Scarborough, Canada AutoCanada Inc. Full time

    **Customer Service Representative** **Excellence Auto Collision, Silver Star - AutoCanada Collision Centres** **Scarborough, Ontario, On-Site** **Schedule: Monday to Friday, 8 am - 5 pm** **Excellence Auto Collision, Silver Star** is looking for a **Customer Service Representative** located in **Scarborough, Ontario**. We are a growing team with...

  • Customer Service Representative

    2 weeks ago

    Scarborough, Canada AutoCanada Inc. Full time

    **Customer Service Representative - Collision Centre** **Excellence Auto Collision - Silver Star** **Scarborough, Ontario** At **Excellence Auto Collision - Silver Star,** we are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team. Acting as a...

  • Customer Service Representative

    4 days ago

    Scarborough, Canada AutoCanada Inc. Full time

    **Customer Service Representative - Collision Centre** **Excellence Auto Collision - Silver Star** **Scarborough, Ontario** At **Excellence Auto Collision - Silver Star,** we are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team. Acting as a...

  • Service Bdc Representative

    2 weeks ago

    Scarborough, Canada Volkswagen MidTown Toronto Full time

    _Are you looking to be a part of a fun, motivating team? To have your efforts be valuable and crucial to both customers and the business? Look no further!_ Volkswagen Midtown Toronto is currently looking for **Service BDC Representatives** to add to their team in Etobicoke. The **Business Development Centre (BDC) Representative **works with our...

  • Customer Service Team Representative-bilingual

    3 weeks ago

    Scarborough, Canada Enterprise Holdings Full time

    **Customer Service Representative-Bilingual (French/English)** Enterprise Canadian Shared Services has an opening at our administrative office in Scarborough ON (709 Milner Ave) for a Bilingual Citations Resolution Team Representative. **This is a f**ull-time position M-F, 8 am - 5pm. This role will in be in office, with future opportunities to work from...

  • Bilingual Customer Service Representative

    1 week ago

    Scarborough, Canada Hurontario Corporate Centre Inc. Full time

    **Bilingual Customer Service Representative Spanish/French** **Bid13 **is looking for a **Bilingual Customer Service Representative**, fluent in English and Quebecois French or Spanish. Your role will be to handle online inbound/outbound customer interactions, from inquiries to following up on their storage auction bid. **Schedule**: Monday to Friday...

  • Full-time Residential Supervisor

    2 months ago

    Scarborough, Canada Meta Centre Full time

    **About us - Meta Centre** - **A place where ALL abilities can thrive! We have been providing support services for over 30 years and have grown to 5 Day Programs, 22 Residences, as well as Respite and Supported Independent Living services in multiple locations in the GTA. We tailor all programming to respect and meet the individual needs of people with...