Call Centre Agent
7 days ago
**Outbound Calling**:
- Place outbound calls to potential clients using a script or a set of talking points.
- Engage in meaningful conversations to identify their real estate needs and preferences.
- Provide information about available properties, promotions, and services.
**Lead Qualification**:
- Assess the suitability of leads based on criteria provided by the real estate agency.
- Gather and record essential information about potential clients, including their budget, timeline, and preferences.
**Relationship Building**:
- Cultivate and maintain positive relationships with prospects through effective communication and rapport-building.
- Keep accurate records of interactions and update the customer relationship management (CRM) system regularly.
**Appointment Setting**:
- Schedule appointments for real estate agents to meet with qualified leads.
- Coordinate with the sales team to ensure seamless handover of qualified leads.
**Follow-Up**:
- Conduct follow-up calls to nurture leads and maintain engagement.
- Address any concerns or queries prospects may have and provide additional information as needed.
**Experience**:
- Previous experience in a call center or customer service role is preferred
- Strong data entry skills with a high level of accuracy
- Ability to analyze customer needs and recommend suitable solutions
- Sales experience is a plus, with the ability to upsell products or services
- Excellent communication skills, both verbal and written.
We offer competitive pay rates, comprehensive training, and opportunities for career advancement. Join our team of dedicated call center representatives and make a difference in providing exceptional customer service.
Note: Please do not include any contact information in the job description.
**Job Type**: Part-time
**Salary**: $17.00 per hour
Expected hours: 20 per week
**Benefits**:
- Casual dress
- Flexible schedule
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Scarborough, ON M1B 2W3: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
-
Call Centre Specialist
2 months ago
Scarborough, Canada Centennial College Full timeJob Number: - J0723-1725- Job Title: - Call Centre Specialist- Job Type: - Permanent PT Support (Regular)- Bargaining Unit: - PT Support- School/Department: - Student Experience & Success- Campus/Location: - Progress- Pay Range: - $26.45 - $33.23/Hour- Hours/Week: - 24- Shift Schedule: - Shifts can take place between 8:30 am 4:45 pm- Date Posted: - July 26,...
-
Call Centre Representative
2 months ago
Scarborough, Canada Oxford College of Arts, Business and Technology Full timeOxford College is actively seeking Contact Centre Representatives. Working as the first line of contact, your welcoming personality and call centre experience will provide prospective students with guidance to start the admissions process with our college. The Contact Centre Representatives role is to establish primary contact with customers, log customer...
-
Call Centre Representative
2 weeks ago
Scarborough, Canada Oxford College of Arts, Business and Technology Full timeOxford College is actively seeking Contact Centre Representatives. Working as the first line of contact, your welcoming personality and call centre experience will provide prospective students with guidance to start the admissions process with our college. The Contact Centre Representatives role is to establish primary contact with customers, log customer...
-
Call Centre Representative
2 months ago
Scarborough, Canada Zedd Customer Solutions Full time**Business to Business - Finance & Investment Industry - Appointments** **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact centre services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact centre...
-
Call Centre and Switchboard Specialist
2 weeks ago
Scarborough, Canada Centennial College Full timeJob Number: - J0123-1373- Job Title: - Call Centre and Switchboard Specialist- Job Type: - Permanent FT Support- Bargaining Unit: - FT Support- School/Department: - Student Success- Campus/Location: - Progress (Requires regular travel between all camp- Pay Range: - $28.56 - $33.11/Hour- Pay Band: - Support F- Hours/Week: - 35- Shift Schedule: - 8:30 AM to...
-
Call Centre and Switchboard Specialist
2 weeks ago
Scarborough, Canada Centennial College Full timeJob Number: - J0123-1372- Job Title: - Call Centre and Switchboard Specialist (Temporary Contract)- Job Type: - Temp FT, Support- Bargaining Unit: - FT Support- School/Department: - Student Success- Campus/Location: - Progress (Requires regular travel between all camp- Pay Range: - $28.56 - $33.11/Hour- Pay Band: - Support F- Hours/Week: - 35- Shift...
-
Bilingual Call Centre Representative
7 days ago
Scarborough, Canada Zedd Customer Solutions Full timeJob description COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer...
-
Bilingual Call Centre Representative
6 days ago
Scarborough, Canada Zedd Customer Solutions Full timeJob description COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer...
-
Call Centre Office Cleaner
2 months ago
Scarborough, Canada Zedd Customer Solutions Full time**Job description** Office Janitor COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact centre professionals. We understand our clients’ need for outstanding...
-
Contact Centre Agent, Canadian Banking
5 days ago
Scarborough, Canada Scotiabank Full time**Requisition ID**: 189480 We are committed to investing in our employees and helping you continue your career at Scotiabank. **Contact Centre Agent, Canadian Banking (Bilingual - French & English) Toronto** The Scotiabank - Canadian Banking Contact Centre (CBCC) team is at the heart of our operations. At CBCC, you’ll have the opportunity to build a...
-
Retail Sales Representative
3 weeks ago
Scarborough, Canada Purolator Full timeIt’s not a package. It’s a promise® We are one of Canada’s largest courier and freight networks. With over 175 operations facilities, 100+ Purolator Shipping Centres and 1,200+ Authorized Shipping Agents across Canada and 30+ offices in the U.S., we are able to deliver more for our customers from coast to coast, every day. We believe that developing...
-
Reservation Agent
2 weeks ago
Scarborough, Canada GTN Partners Full time**RESERVATION & DISPATCH AGENT FOR TRANSPORTATION COMPANY** **SEEKING CUSTOMER SERVICE SUPERSTAR!!!!!** **TAXI OR LIMO EXPERIENCE AN ASSET !!** LAWRENCE AVE EAST and DVP area **MUST HAVE 5 YEARS OR MORE WORKING IN TORONTO WITH KNOWLEDGE OF MAJOR ROADWAYS AND AREAS ** FULL TIME AVAILABLE WEEKEND FLEXIBILITY REQUIRED FOR ALL IF NEEDED RATE $18.00...
-
Inbound Call Centre Representative
2 months ago
Scarborough, Canada Zedd Customer Solutions Full time**Inbound Call Center Customer Service and Sales** **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer...
-
Inbound Call Centre Representative
8 hours ago
Scarborough, Canada Zedd Customer Solutions Full time**Inbound Call Center Customer Service and Sales** **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer...
-
Inbound Call Centre Representative
2 months ago
Scarborough, Canada Zedd Customer Solutions Full time**Inbound Call Center Customer Service and Sales** **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer...
-
Inbound Call Centre Representative
2 months ago
Scarborough, Canada Zedd Customer Solutions Full time**Inbound Call Center Customer Service and Sales** **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer...
-
Mortgage Agent
7 days ago
Scarborough, Canada Iwillgetyoumortgage Services Ltd Full timeWe are looking for a Mortgage Agent/Broker with strong negotiating skills to determine mortgage clients' needs and assist them in finding mortgage funding. The mortgage broker’s responsibilities include acquiring new clients and potential lenders and reviewing the clients' financial status before applying. To be successful as a mortgage broker, you should...
-
Mortgage Agent
3 weeks ago
Scarborough, Canada Iwillgetyoumortgage Services Ltd Full timeWe are looking for a Mortgage Agent/Broker with strong negotiating skills to determine mortgage clients' needs and assist them in finding mortgage funding. The mortgage broker’s responsibilities include acquiring new clients and potential lenders and reviewing the clients' financial status before applying. To be successful as a mortgage broker, you should...
-
Screening Agent
1 week ago
Scarborough, Canada Mintz Global Screening Full time**JOB DESCRIPTION** **Position: Screening Agent** Reporting to the Manager of Operations, the Screening Agent is responsible for the daily processing of Mintz Global Screening background check services. Our services mainly include verifying references at all levels, driving records, diplomas, professional accreditations, and other services offered by the...
-
Sales Agent
2 weeks ago
Scarborough, Canada All Canadian Van Lines Full timeIn person Sales Agent position for a moving company. Duties include: - Making calls to warm leads to book moves (no cold calls required) - Completing booking process for the move - Responding to customer inquires Must be able to work Monday to Friday 9:00am-5:00pm and Saturdays 9:00am-1:00pm. Office is located near St. Clair E. and Kennedy Rd. and is...