Customer Service Representative
6 months ago
Education: No degree, certificate or diploma
- Experience: 1 to less than 7 months
**Work setting**:
- Business sector
- Private sector
**Tasks**:
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Sell merchandise
- Consult with clients after sale to provide ongoing support
**Computer and technology knowledge**:
- Internet
- MS Outlook
- MS Word
**Security and safety**:
- Basic security clearance
**Work conditions and physical capabilities**:
- Fast-paced environment
**Personal suitability**:
- Client focus
- Excellent oral communication
- Organized
- Team player
**Screening questions**:
- Are you available for shift or on-call work?
- Are you currently a student?
**Financial benefits**:
- Bonus
**Other benefits**:
- Free parking available
- Learning/training paid by employer
- Subsidised public transportation
- Team building opportunities
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 50 hours per week
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