Client Account Manager

5 months ago

Mississauga, Canada Chartright Air Inc. Full time

**Who we are**:
We are Chartright Air Group, a trailblazer in Canada's aviation industry, offering a wide range of services, including private jet charter, aircraft management, FBO services, and aircraft maintenance. Our unwavering dedication to safety, customer service, and operational excellence solidifies our distinguished reputation across Canada's aviation landscape.

As a team of devoted and enthusiastic aviation professionals, we relentlessly strive to exceed expectations and uphold our status as Canada's trusted #1 leader in private jet charter services. For over 35 years, we've flourished in this dynamic and exciting industry which is fueled by customer loyalty, exceptional talent, and our cornerstone values of being customer-driven, safe, respectful, and transparent.

**Why Chartright**:

- Make a difference and directly shape the trajectory of a rapidly expanding company in an exciting industry
- You will become an integral part of a high-caliber and people-focused team, driven by a shared commitment to exceptional customer service
- Help steer our continued transformation and growth, utilizing your unique talents to drive tangible results and improvements
- Enjoy unparalleled opportunities for personal and professional advancement
- Competitive compensation package, with 100% company-paid extended health and dental coverage
- Secure your future with our generous RRSP/DPSP matching program

**What you will do**:

- Cultivate aircraft owner relationships and manage their portfolios, inquiries and service requirements including flight plans and aircraft costing
- Provide outstanding, professional customer service and support to our aircraft owners for their business and personal trips
- Liaison with internal and external stakeholders regularly to identify their interests, concerns and provide solutions that service our aircraft owners
- Prepare budget and forecast plans for aircraft owners and affiliates, including reports, invoices and budget reviews
- Partner with the flight coordination centre on all client flight activities to ensure all flights are operating efficiently
- Coordinate and approve pilot scheduling needs to ensure client-owner accommodations are serviced
- Contribute to creating a highly collaborative team environment
- Organize and lead regular team meetings to support owner-client’s portfolio
- Participate in other related projects or initiatives as requested by the Manager

**What you bring**:

- A University degree or College diploma in Business or Aviation program
- 3+ years’ aviation industry related experience in operations, customer service or sales considered required; will consider equivalent combination of education and experience
- Experience using scheduling software such as Avianis, Foss and BART
- Strong understanding of business acumen including budgeting, forecasting, and planning
- Exceptional customer-service focus, solutions-orientation and relationship skills
- Strong oral and written communication skills
- Exceptional ability to interact and partner effectively with all levels of staff across functions include senior leaders
- Solid interpersonal skills, able to build strong, collaborative relationships while exhibiting respect, tact, and integrity
- Excellent problem-solving and judgment
- Solid time management and organizational skills
- Ability to thrive in a fast-paced work environment and manage numerous tasks and activities simultaneously under pressure
- Proficienct with Microsoft Office including Outlook, Word, PowerPoint and Excel to develop various reports (i.e. forecasts, client reviews)

**Hours of Work**:

- Able to work core hours between 8am and 5pm with flexibility to work remotely 1 to 2 days/week
- Must be available outside of normal business hours to address important owner-client requirements

**_
Join us and let's shape the future of aviation together_**

[LR1]Erika, can you please review this section and ensure it reflects what are currently using? Thanks.

  • Client Account Manager

    5 months ago

    Mississauga, Canada PRE-CA Full time

    As a Client Account Manager in a 3PL Retail Merchandising and Retail Marketing Execution company, you'll be accountable for all aspects of assigned client(s) support including but not limited to ensuring the client's needs are well prepared for and being met. You'll serve as the direct contact to assigned client(s) and be responsible for communicating...

  • Client Account Manager

    5 months ago

    Mississauga, Canada Premium Retail Services Full time

    As a Client Account Manager, you'll be accountable for all aspects of assigned client support including but not limited to ensuring the client's needs are well prepared for and being met. You'll serve as the direct contact to assigned client(s) and be responsible for communicating directions to field management, client support teams, retail, and reporting...

  • Manager, Accounting, Client Services

    5 months ago

    Mississauga, Canada Morguard Full time

    **DUTIES AND RESPONSIBILITIES** - **General Accounting **Oversees and is personally involved in the day-to-day general ledger transactions, accounting activities, including analyzing records and preparing financial statements, in order to ensure the integrity of all information recorded and accurate reflection of the financial state of a given portfolio. -...

  • Client Manager

    2 weeks ago

    Mississauga, Ontario, Canada Brand Momentum Full time

    Job Title: Client ManagerAs a Client Manager at Brand Momentum, you will play a key role in managing the development and execution of plans and programs for our clients. This position is responsible for maintaining and growing superlative client relationships, providing strong thought leadership, and driving business growth with a proactive approach.Key...

  • Client Relations Account Manager Ii

    2 months ago

    Mississauga, Canada FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 5 - 10% At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we...

  • Client Manager

    2 weeks ago

    Mississauga, Canada Brand Momentum Full time

    Reporting directly to the Director, Client Services & Strategy, the position of Client Manager is responsible in part for managing the development and execution of plans and programs for our clients. This position is responsible for maintaining and growing superlative client relationships, providing strong thought leadership, and driving business growth...

  • Client Manager

    1 week ago

    Mississauga, Canada Brand Momentum Full time

    About the position: Reporting directly to the Director, Client Services & Strategy, the position of Client Manager is responsible in part for managing the development and execution of plans and programs for our clients. This position is responsible for maintaining and growing superlative client relationships, providing strong thought...

  • Client Manager

    2 weeks ago

    Mississauga, Canada Brand Momentum Full time

    About the position:Reporting directly to the Director, Client Services & Strategy, the position of Client Manager is responsible in part for managing the development and execution of plans and programs for our clients. This position is responsible for maintaining and growing superlative client relationships, providing strong thought leadership, and...

  • Client Service Manager

    2 months ago

    Mississauga, Ontario, Canada Acosta Full time

    About the RoleWe are seeking a highly skilled Client Service Manager to join our team at Acosta. As a Client Service Manager, you will be responsible for managing client relationships and driving business growth.Key ResponsibilitiesRevenue Growth: Develop and implement strategies to increase revenue with existing clients and secure new business...

  • Client Service Manager

    2 months ago

    Mississauga, Ontario, Canada Acosta Full time

    About the RoleWe are seeking a highly skilled Client Service Manager to join our team at Acosta. As a Client Service Manager, you will be responsible for managing client relationships and driving business growth.Key ResponsibilitiesRevenue Growth: Develop and implement strategies to increase revenue with existing clients and secure new business...

  • Senior Client Manager

    2 weeks ago

    Mississauga, Ontario, Canada Brand Momentum Full time

    Job SummaryBrand Momentum is a leading marketing, sales, and retail agency with a strong presence in Canada. We're seeking a highly skilled Senior Client Manager to join our dynamic team.The ideal candidate will have a proven track record in client relationship management, with a strong understanding of the consumer goods industry. They will be responsible...

  • Client Solutions Manager

    1 month ago

    Mississauga, Ontario, Canada GGB - Global Full time

    About the RoleGGB - Global is seeking a highly skilled Client Solutions Manager to join our team. As a Client Solutions Manager, you will be responsible for delivering high-quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts.Key ResponsibilitiesSuccessfully and...

  • Client Solutions Manager

    1 month ago

    Mississauga, Ontario, Canada GGB - Global Full time

    About the RoleGGB - Global is seeking a highly skilled Client Solutions Manager to join our team. As a Client Solutions Manager, you will be responsible for delivering high-quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts.Key ResponsibilitiesSuccessfully and...

  • Senior Client Manager

    2 weeks ago

    Mississauga, Ontario, Canada Brand Momentum Full time

    Brand Momentum is a leading marketing, sales, and retail agency that delivers authentic and enduring human connections across Canada. As a Senior Client Manager, you will be part of a dynamic team that leverages a network of trusted partners to drive business growth.Key Responsibilities:Lead client account management and maintain strong, long-lasting...

  • Account Manager

    1 month ago

    Mississauga, Ontario, Canada Brand Momentum Full time

    Job Title: Account ManagerJob Summary:We are seeking an experienced Account Manager to join our team at Brand Momentum. As an Account Manager, you will be responsible for leading our current clients and projects to executional excellence. This role requires strong client relationship management skills, excellent project management skills, and the ability to...

  • Account Manager

    1 month ago

    Mississauga, Ontario, Canada Brand Momentum Full time

    Job Title: Account ManagerJob Summary:We are seeking an experienced Account Manager to join our team at Brand Momentum. As an Account Manager, you will be responsible for leading our current clients and projects to executional excellence. This role requires strong client relationship management skills, excellent project management skills, and the ability to...

  • Client Relationship Manager

    4 weeks ago

    Mississauga, Ontario, Canada Element Fleet Management Full time

    Join Our Team at Element Fleet ManagementElement Fleet Management is on the lookout for a dedicated professional to fill the role of Client Relationship Manager. As a prominent global fleet management organization, we are committed to providing outstanding products and services to our clientele.Ideal Candidate Profile Are you enthusiastic about delivering...

  • Client Relationship Manager

    3 months ago

    Mississauga, Ontario, Canada Element Fleet Management Full time

    Join Our Team at Element Fleet ManagementElement Fleet Management is on the lookout for a dedicated professional to fill the role of Client Relationship Manager. As a prominent global fleet management organization, we are committed to providing outstanding products and services to our clientele.Ideal Candidate Profile Are you enthusiastic about delivering...

  • Account Manager

    1 month ago

    Mississauga, Ontario, Canada Brand Momentum Full time

    Job Title: Account ManagerJob Summary:We are seeking an experienced Account Manager to join our team at Brand Momentum. As an Account Manager, you will be responsible for leading our current clients and projects to executional excellence. This role requires strong client relationship management skills, excellent project management skills, and the ability to...

  • Account Manager

    1 month ago

    Mississauga, Ontario, Canada Brand Momentum Full time

    Job Title: Account ManagerJob Summary:We are seeking an experienced Account Manager to join our team at Brand Momentum. As an Account Manager, you will be responsible for leading our current clients and projects to executional excellence. This role requires strong client relationship management skills, excellent project management skills, and the ability to...