Client Account Manager
6 months ago
**Who we are**:
We are Chartright Air Group, a trailblazer in Canada's aviation industry, offering a wide range of services, including private jet charter, aircraft management, FBO services, and aircraft maintenance. Our unwavering dedication to safety, customer service, and operational excellence solidifies our distinguished reputation across Canada's aviation landscape.
As a team of devoted and enthusiastic aviation professionals, we relentlessly strive to exceed expectations and uphold our status as Canada's trusted #1 leader in private jet charter services. For over 35 years, we've flourished in this dynamic and exciting industry which is fueled by customer loyalty, exceptional talent, and our cornerstone values of being customer-driven, safe, respectful, and transparent.
**Why Chartright**:
- Make a difference and directly shape the trajectory of a rapidly expanding company in an exciting industry
- You will become an integral part of a high-caliber and people-focused team, driven by a shared commitment to exceptional customer service
- Help steer our continued transformation and growth, utilizing your unique talents to drive tangible results and improvements
- Enjoy unparalleled opportunities for personal and professional advancement
- Competitive compensation package, with 100% company-paid extended health and dental coverage
- Secure your future with our generous RRSP/DPSP matching program
**What you will do**:
- Cultivate aircraft owner relationships and manage their portfolios, inquiries and service requirements including flight plans and aircraft costing
- Provide outstanding, professional customer service and support to our aircraft owners for their business and personal trips
- Liaison with internal and external stakeholders regularly to identify their interests, concerns and provide solutions that service our aircraft owners
- Prepare budget and forecast plans for aircraft owners and affiliates, including reports, invoices and budget reviews
- Partner with the flight coordination centre on all client flight activities to ensure all flights are operating efficiently
- Coordinate and approve pilot scheduling needs to ensure client-owner accommodations are serviced
- Contribute to creating a highly collaborative team environment
- Organize and lead regular team meetings to support owner-client’s portfolio
- Participate in other related projects or initiatives as requested by the Manager
**What you bring**:
- A University degree or College diploma in Business or Aviation program
- 3+ years’ aviation industry related experience in operations, customer service or sales considered required; will consider equivalent combination of education and experience
- Experience using scheduling software such as Avianis, Foss and BART
- Strong understanding of business acumen including budgeting, forecasting, and planning
- Exceptional customer-service focus, solutions-orientation and relationship skills
- Strong oral and written communication skills
- Exceptional ability to interact and partner effectively with all levels of staff across functions include senior leaders
- Solid interpersonal skills, able to build strong, collaborative relationships while exhibiting respect, tact, and integrity
- Excellent problem-solving and judgment
- Solid time management and organizational skills
- Ability to thrive in a fast-paced work environment and manage numerous tasks and activities simultaneously under pressure
- Proficienct with Microsoft Office including Outlook, Word, PowerPoint and Excel to develop various reports (i.e. forecasts, client reviews)
**Hours of Work**:
- Able to work core hours between 8am and 5pm with flexibility to work remotely 1 to 2 days/week
- Must be available outside of normal business hours to address important owner-client requirements
**_
Join us and let's shape the future of aviation together_**
[LR1]Erika, can you please review this section and ensure it reflects what are currently using? Thanks.
-
Client Account Manager
5 months ago
Mississauga, Canada PRE-CA Full timeAs a Client Account Manager in a 3PL Retail Merchandising and Retail Marketing Execution company, you'll be accountable for all aspects of assigned client(s) support including but not limited to ensuring the client's needs are well prepared for and being met. You'll serve as the direct contact to assigned client(s) and be responsible for communicating...
-
Client Account Manager
6 months ago
Mississauga, Canada Premium Retail Services Full timeAs a Client Account Manager, you'll be accountable for all aspects of assigned client support including but not limited to ensuring the client's needs are well prepared for and being met. You'll serve as the direct contact to assigned client(s) and be responsible for communicating directions to field management, client support teams, retail, and reporting...
-
Client Relations Account Manager Ii
3 months ago
Mississauga, Canada FIS Global Full time**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 5 - 10% At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we...
-
Multilingual Client Account Strategist
1 week ago
Mississauga, Ontario, Canada Element Fleet Management Full timeUnlock Career Growth at Element Fleet ManagementElement Fleet Management is a pioneer in redefining the fleet management industry, prioritizing people over business to deliver exceptional client experiences. Our team makes a difference in the lives of others every day.We are seeking a highly skilled Multilingual Client Account Strategist (FPS Partner) to...
-
Client Manager
4 weeks ago
Mississauga, Canada Brand Momentum Full timeAbout the position: Reporting directly to the Director, Client Services & Strategy, the position of Client Manager is responsible in part for managing the development and execution of plans and programs for our clients. This position is responsible for maintaining and growing superlative client relationships, providing strong thought...
-
Senior Client Manager
1 month ago
Mississauga, Ontario, Canada Brand Momentum Full timeBrand Momentum is a leading marketing, sales, and retail agency that delivers authentic and enduring human connections across Canada. As a Senior Client Manager, you will be part of a dynamic team that leverages a network of trusted partners to drive business growth.Key Responsibilities:Lead client account management and maintain strong, long-lasting...
-
Client Services Manager
6 months ago
Mississauga, Canada TC Transcontinental Full time**At TC Transcontinental, we've got it made, and that's because of the expertise of our team.**: We are currently looking for a Client Services Manager. Our Client Services Manager plays a pivotal role in interacting with our client, and TC internal production departments. The CSM will provide some project management, coordination, and production support by...
-
Account Manager
4 weeks ago
Mississauga, Ontario, Canada Brand Momentum Full timeJob Title: Account ManagerAbout the Role:The Account Manager is a key member of our team, responsible for leading our current clients and projects to executional excellence. This role requires a strong client management and project management skillset, with a focus on growing client relationships and driving business growth.Key Responsibilities:Manage a team...
-
Client Account Manager
6 months ago
Mississauga, Canada Chartright Air Group Full time**Who we are**: We are Chartright Air Group, a trailblazer in Canada's aviation industry, offering a wide range of services, including private jet charter, aircraft management, FBO services, and aircraft maintenance. Our unwavering dedication to safety, customer service, and operational excellence solidifies our distinguished reputation across Canada's...
-
Client Relationship Manager
3 weeks ago
Mississauga, Ontario, Canada Skyservice Full timeKey Responsibilities:Proactively manage a portfolio of client accounts to establish, maintain, and grow strong relationships.Lead day-to-day operations, collaborating with Flight Coordination, Flight Operations, and throughout the Flight Centre division.Collaborate with internal departments, external vendors, and clients to ensure smooth ongoing aircraft...
-
Accounting Manager
6 months ago
Mississauga, Canada Associa Full time**PRIMARY RESPONSIBILITIES** 1. Oversee daily operations of a team of accountants using established tracking tool. 2. Assist managers as needed with client budgets. 3. Successful transition incoming condominium corporations as assigned with subsequent passing on to the team. 4. Manage the preparation of monthly financial statements to ensure team...
-
Account Manager
6 months ago
Mississauga, Canada GroupQuest Benefits Resources Inc. Full timeJob Duties Form **Position Title**: Account Manager - MGA+ **Department**: GroupQuest a division of People Corporation **Reports to**: TBD **Location**: Regional/Remote About the Company At People Corporation we are committed to helping businesses succeed. We are a national provider of group benefits, group retirement, wellness and human resource...
-
Account Manager
5 months ago
Mississauga, Canada Element Fleet Management Full timeGet started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We...
-
Account Manager
6 months ago
Mississauga, Canada Kubik Full time**_We are Storytellers, Builders, Dreamers, and Doers._** - Our works have become the stages on which brands and institutions have shared their stories and made meaningful connections. - With the most diverse background and capabilities in our field, kubik is primed to envision, design, fabricate, and activate creative omni-channel experiences for our...
-
Account Manager
4 weeks ago
Mississauga, Canada Kubik Full time**_We are Storytellers, Builders, Dreamers, and Doers._** - Our works have become the stages on which brands and institutions have shared their stories and made meaningful connections. - With the most diverse background and capabilities in our field, kubik is primed to envision, design, fabricate, and activate creative omni-channel experiences for our...
-
Account Manager
1 month ago
Mississauga, Ontario, Canada Skyservice Full timeJob Summary:As a skilled Account Manager at Skyservice, you will be responsible for proactively managing a portfolio of client accounts, establishing and maintaining strong relationships, and growing our business through exceptional customer service and strategic partnerships.Key Responsibilities:• Manage client relationships and develop strategic plans to...
-
Senior Client Solutions Manager
2 weeks ago
Mississauga, Ontario, Canada Brand Momentum Full timeAbout the RoleBrand Momentum is seeking a skilled Account Manager to lead our current clients and projects to executional excellence. This role reports directly to the Director of Client Service and involves maintaining and growing superlative client relationships, providing strong thought leadership, and driving business growth with a proactive approach.Key...
-
Account Manager
5 months ago
Mississauga, Canada Brand Momentum Full timeJob Description: Reporting directly to the Director of Client Service, the Account Manager is responsible for leading Brand Momentum’s current clients and projects to executional excellence. This position is responsible for maintaining and growing superlative client relationships, providing strong thought leadership, and driving business growth with a...
-
Account Manager
1 month ago
Mississauga, Canada Skyservice Business Aviation Full time**Skyservice Business Aviation** Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values...
-
Account Manager
4 months ago
Mississauga, Canada Skyservice Full timeSUMMARY OF RESPONSIBILITIES: Proactively manage a portfolio of client accounts establishing, maintaining, and growing strong relationships. Manage the day-to-day operations working with the Flight Coordination, Flight Operations and throughout our Flight Centre division. Collaborate with all internal departments, external vendors, and clients to...