Client Account Manager
5 months ago
As a Client Account Manager in a 3PL Retail Merchandising and Retail Marketing Execution company, you'll be accountable for all aspects of assigned client(s) support including but not limited to ensuring the client's needs are well prepared for and being met. You'll serve as the direct contact to assigned client(s) and be responsible for communicating directions to field management, client support teams, retail, and reporting teams on a day-to-day basis.
**What’s in it for you?**
- Be a part of a collaborative and culture-oriented team.
- Opportunity for career growth and development
- Competitive compensation package
**What will you do?**
- Communicate as the key contact with client and internal teams to identify best practices, creative support ideas, reporting needs, etc.
- Meet weekly with clients to review program priorities and execution performance.
- Partner with cross-functional team members (Senior Management, Field Operations, and Customer Service) to meet all account needs and to manage the project process from beginning to end.
- Create instructions, reports, and analysis of data gathered to ensure all aspects of client needs are met through in-store execution and reporting avenues.
- Partner with the sales team to identify client growth opportunities.
- Coordinate with the operations team to review execution and address opportunities.
- Track execution compliance and retail trends, run weekly reports and provide professional reports internally and to the customer.
- Partner with Regional Managers to ensure that all representatives are fully trained at all times.
- Manage frequency plans and budgets throughout the month.
- Visit stores with and without clients as needed to plan for program needs.
- 60/40 split hybrid WFH model with 60% being in office
**How will you succeed?**
- Multitasking in a fast-paced environment.
- Being an independent worker with mínimal supervision.
- Being coachable, accountable, and having a growth mindset.
- Demonstrating excellent problem-solving, time management, organizational, and prioritization skills.
- Effectively communicating with clients and other departments by having exceptional verbal and written communication skills.
- Being retail sales savvy and demonstrating through reporting.
- Building a positive partnership with the client, co-workers, and customers.
- Being detail-oriented and able to make choices necessary to complete performance objectives to ensure client satisfaction.
- Multitasking both team and individual responsibilities.
- Possessing strong understanding of project management processes.
- Analytical skills to asses
**Experience and Qualifications**
- Bachelor's Degree is strongly preferred, High School Diploma required.
- Three years of retail merchandising and/or consumer packaged goods experience.
- Understanding of Consumer Electronic (CE), Big Box, Warehouse, Consumer Packaged Goods (CPG) and other selected retailer requirements.
- Understanding of margins, revenue/cost calculations and impact, etc., is desired. Managerial accounting experience and asset.
- Prior experience working on a similar structured program is preferred.
- Proficiency in using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) as well as PDF programs, and online meeting/communication software (Teams, Zoom, etc)
- Valid driver's license in province of residence and proof of insurance required.
- Ability to travel to client offices, regional offices, corporate and/or vendor offices, training or convention venues, and retail establishments when required.
**So, are you Premium’s next Client Account Manager?**
WeArePremium
-
Client Account Manager
5 months ago
Mississauga, Canada Premium Retail Services Full timeAs a Client Account Manager, you'll be accountable for all aspects of assigned client support including but not limited to ensuring the client's needs are well prepared for and being met. You'll serve as the direct contact to assigned client(s) and be responsible for communicating directions to field management, client support teams, retail, and reporting...
-
Client Relations Account Manager Ii
3 months ago
Mississauga, Canada FIS Global Full time**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 5 - 10% At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we...
-
Multilingual Client Account Strategist
6 days ago
Mississauga, Ontario, Canada Element Fleet Management Full timeUnlock Career Growth at Element Fleet ManagementElement Fleet Management is a pioneer in redefining the fleet management industry, prioritizing people over business to deliver exceptional client experiences. Our team makes a difference in the lives of others every day.We are seeking a highly skilled Multilingual Client Account Strategist (FPS Partner) to...
-
Client Manager
4 weeks ago
Mississauga, Canada Brand Momentum Full timeAbout the position: Reporting directly to the Director, Client Services & Strategy, the position of Client Manager is responsible in part for managing the development and execution of plans and programs for our clients. This position is responsible for maintaining and growing superlative client relationships, providing strong thought...
-
Client Manager
4 weeks ago
Mississauga, Canada Brand Momentum Full timeAbout the position:Reporting directly to the Director, Client Services & Strategy, the position of Client Manager is responsible in part for managing the development and execution of plans and programs for our clients. This position is responsible for maintaining and growing superlative client relationships, providing strong thought leadership, and...
-
Senior Client Manager
4 weeks ago
Mississauga, Ontario, Canada Brand Momentum Full timeBrand Momentum is a leading marketing, sales, and retail agency that delivers authentic and enduring human connections across Canada. As a Senior Client Manager, you will be part of a dynamic team that leverages a network of trusted partners to drive business growth.Key Responsibilities:Lead client account management and maintain strong, long-lasting...
-
Client Services Manager
6 months ago
Mississauga, Canada TC Transcontinental Full time**At TC Transcontinental, we've got it made, and that's because of the expertise of our team.**: We are currently looking for a Client Services Manager. Our Client Services Manager plays a pivotal role in interacting with our client, and TC internal production departments. The CSM will provide some project management, coordination, and production support by...
-
Account Manager
4 weeks ago
Mississauga, Ontario, Canada Brand Momentum Full timeJob Title: Account ManagerAbout the Role:The Account Manager is a key member of our team, responsible for leading our current clients and projects to executional excellence. This role requires a strong client management and project management skillset, with a focus on growing client relationships and driving business growth.Key Responsibilities:Manage a team...
-
Client Account Manager
6 months ago
Mississauga, Canada Chartright Air Inc. Full time**Who we are**: We are Chartright Air Group, a trailblazer in Canada's aviation industry, offering a wide range of services, including private jet charter, aircraft management, FBO services, and aircraft maintenance. Our unwavering dedication to safety, customer service, and operational excellence solidifies our distinguished reputation across Canada's...
-
Client Account Manager
6 months ago
Mississauga, Canada Chartright Air Group Full time**Who we are**: We are Chartright Air Group, a trailblazer in Canada's aviation industry, offering a wide range of services, including private jet charter, aircraft management, FBO services, and aircraft maintenance. Our unwavering dedication to safety, customer service, and operational excellence solidifies our distinguished reputation across Canada's...
-
Client Relationship Manager
3 weeks ago
Mississauga, Ontario, Canada Skyservice Full timeKey Responsibilities:Proactively manage a portfolio of client accounts to establish, maintain, and grow strong relationships.Lead day-to-day operations, collaborating with Flight Coordination, Flight Operations, and throughout the Flight Centre division.Collaborate with internal departments, external vendors, and clients to ensure smooth ongoing aircraft...
-
Account Manager
5 months ago
Mississauga, Canada GroupQuest Benefits Resources Inc. Full timeJob Duties Form **Position Title**: Account Manager - MGA+ **Department**: GroupQuest a division of People Corporation **Reports to**: TBD **Location**: Regional/Remote About the Company At People Corporation we are committed to helping businesses succeed. We are a national provider of group benefits, group retirement, wellness and human resource...
-
Accounting Manager
6 months ago
Mississauga, Canada Associa Full time**PRIMARY RESPONSIBILITIES** 1. Oversee daily operations of a team of accountants using established tracking tool. 2. Assist managers as needed with client budgets. 3. Successful transition incoming condominium corporations as assigned with subsequent passing on to the team. 4. Manage the preparation of monthly financial statements to ensure team...
-
Account Manager
5 months ago
Mississauga, Canada Element Fleet Management Full timeGet started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We...
-
Senior Client Solutions Manager
2 weeks ago
Mississauga, Ontario, Canada Brand Momentum Full timeAbout the RoleBrand Momentum is seeking a skilled Account Manager to lead our current clients and projects to executional excellence. This role reports directly to the Director of Client Service and involves maintaining and growing superlative client relationships, providing strong thought leadership, and driving business growth with a proactive approach.Key...
-
Account Manager
4 weeks ago
Mississauga, Canada Kubik Full time**_We are Storytellers, Builders, Dreamers, and Doers._** - Our works have become the stages on which brands and institutions have shared their stories and made meaningful connections. - With the most diverse background and capabilities in our field, kubik is primed to envision, design, fabricate, and activate creative omni-channel experiences for our...
-
Account Manager
6 months ago
Mississauga, Canada Kubik Full time**_We are Storytellers, Builders, Dreamers, and Doers._** - Our works have become the stages on which brands and institutions have shared their stories and made meaningful connections. - With the most diverse background and capabilities in our field, kubik is primed to envision, design, fabricate, and activate creative omni-channel experiences for our...
-
Client Manager
4 weeks ago
Mississauga, Ontario, Canada Brand Momentum Full timeAbout the Position:The Client Manager role at Brand Momentum is a key position that plays a vital part in managing the development and execution of plans and programs for our clients. This position is responsible for maintaining and growing superlative client relationships, providing strong thought leadership, and driving business growth with a proactive...
-
Account Manager
1 month ago
Mississauga, Ontario, Canada Skyservice Full timeJob Summary:As a skilled Account Manager at Skyservice, you will be responsible for proactively managing a portfolio of client accounts, establishing and maintaining strong relationships, and growing our business through exceptional customer service and strategic partnerships.Key Responsibilities:• Manage client relationships and develop strategic plans to...
-
Account Manager
5 months ago
Mississauga, Canada Brand Momentum Full timeJob Description: Reporting directly to the Director of Client Service, the Account Manager is responsible for leading Brand Momentum’s current clients and projects to executional excellence. This position is responsible for maintaining and growing superlative client relationships, providing strong thought leadership, and driving business growth with a...