Field Sales Manager

3 weeks ago

Toronto, Canada smart72 HEATING | COOLING | SOLAR Full time

**This position requires relocation to San Luis Obispo CA**

**Responsibilities**:

- Prioritizes coaching and performance management efforts to have the greatest overall impact on business results.
- Coordinates the involvement of sales support personnel, including customer support, service, and management resources, so that team performance objectives and customers’ expectations are met.
- Proactively inspects sales activity and effort among sales associates managed, ensuring that the quality and quantity of sales effort meets company expectations.
- Identifies deficiencies in skills among sales associates managed, and works to improve individuals’ capabilities through coaching, development, and training.
- Recruits, hires, and develops associates, utilizing company human resources guidelines and support resources.
- Works with market management to ensure market-level strategic and business objectives are met by the sales team.
- Directs and supports the consistent implementation of company initiatives.
- Positively impacts the performance of individual sales team members by implementing and managing field support tools, including training programs, productivity initiatives, account and territory planning methodologies, and customer communication tools.
- Leads field forecasting efforts among the team managed, ensuring that accurate forecasts are completed on a timely basis.
- Proactively assesses, clarifies, and validates customer requirements and satisfaction by engaging key customer accounts in conjunction with sales personnel managed.
- Provides a management level point of contact for key customers.
- Builds and maintains strong customer relationships.
- Builds peer support and strong internal-company relationships with other key management personnel.
- Establishes productive relationship with field marketing based on frequent communication, collaboration, and the effective allocation of marketing investment in the marketplace managed.

**Key Results**
- Meets assigned team quotas for sales, profits, and strategic objectives.
- Accountable for the thorough implementation of all customer related initiatives among sales personnel managed.
- Responsible for the efficient allocation of company support resources in the customer base managed by the assigned team.
- Jointly responsible (with field marketing) for marketing investment ROI in the assigned marketplace.
- Achieves strategic teams objectives defined by company management.
- Implements effective coaching and development of direct-report associates.

**Organizational Structure**
- Reports to the VP Sales.
- Directly manages a team of eight to 15 sales associates.
- Directs the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed, coordinating with the appropriate management-level resources.
- Coordinates company executive involvement with customer management.
- Works closely with Customer Service and Field Marketing to ensure customer satisfaction, and high levels of field sales support.

**Qualifications**
- Four year college degree from an accredited institution; master’s in business administration (MBA) or equivalent preferred.
- Minimum five years of sales management experience in a home service business.

**Environment/Office**

This position requires extensive travel.

Pay: From $100,000.00 per year

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- sales: 1 year (preferred)

Work Location: One location

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