Student, Distribution Compensation Services

5 days ago


Waterloo, Canada Sun Life Full time

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

The SLFD Payroll Associate will be responsible for providing a complete range of compensation and payroll services for the Sun Life Financial Distribution (SFLD) Advisors

**What will you do?**
- Verification and validation of transactions processed by other teams within Distribution Compensation
- Handle manual calculation and adjustment of commissions and bonuses as required
- Update M2 and/or EIM system for manual commission calculations, error corrections and adjustments
- Handle pay related health checks and audits
- Respond to payroll related inquiries from advisors, managers as well as other individuals and teams within head office including external business partners
- Administer tax demands and garnishments by calculating and processing required transactions
- Administer tax deductions for the SLFD Advisors and remittance of tax installments to CRA
- Processing of special pay deposits for missed commissions when appropriate
- Investigates and resolve errors, variances or accounting discrepancies
- Investigates unprocessed activities/system messages on a daily basis and takes appropriate action, as per established procedures. All necessary adjustments must be done within the established time frames to meet payroll deadlines
- Monitors and investigates the collection of the advisor debt balances

**What do you need to succeed?**
- Advanced accounting and mathematical skills
- Proficient working knowledge of CSW, Windows, Microsoft Office, Lotus Notes
- Strong and proficient knowledge of Excel
- Proficient knowledge of Sun Life’s retail products
- Proficient level understanding of advisor/manager/distribution company agreements
- Advanced analytical and problem-solving skills
- Outstanding communication skills - written and verbal
- Energetic, enthusiastic and have the ability to interact professionally with people at all levels of the company and externally
- A positive attitude with a commitment to high quality service
- Proficient organization and time-management skills, ability to establish priorities and multi-task
- Proficient conflict resolution skills
- Excellent team player and client service focused
- Able to work overtime during peak payroll times frames and deadlines

**Assets**
- Bilingualism (English, French)
- Knowledge of M2 and EIM systems
- Knowledge of block of business rules and processes by distribution company
- Knowledge of compensation rules, systems and processes for SLFD Advisors

**What’s in it for you?**
- We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work® Canada
- We’re honoured to be recognized as a 2022 Best Workplaces in Canada by Great Place to Work® Canada
- Wellness programs that support the three pillars of your health - mental, physical and financial
- Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle
- Fluid workspaces where you can choose from a variety of workstations, offices and collaboration zones based on your daily needs

The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Job Category**:
Temporary Employee

**Posting End Date**:
21/11/2024



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