Operations Supervisor

6 months ago

Terrace, Canada Securiguard Full time

Do you enjoy working in a team environment and working in the Field? Can you manage people with empathy, honesty, and respect? If so, this may be the role for you** Securiguard** is currently hiring a full-time **Operations Supervisor **to support our security operations in the **North Coast**

**Job/Skill Requirements**

The Operations Supervisor is responsible for ensuring the security officers are performing their duties to the standards as determined by the company through on-site visits, training, mentoring, disciplining, and troubleshooting. This position ensures all operational information is channeled appropriately and effectively to our employees to ensure appropriate service delivery to clients. The Operations Supervisor will be in a "senior supervisory" position in the region and will take direction from the North Coast Management team. Other aspects of work may include scheduling, report auditing, HR assistance, quality assurance audits/checks, fleet oversight, uniformed security and other tasks required as per direction from the management team.

**The Day to Day**
- Conducts unannounced post inspections to investigate complaints, ensure proper attendance, appearance, report keeping and vehicle operation. Conduct on-site quality assurance inspections as directed by the Operations Manager/Management Team.
- Comprehends, applies, and documents positive reinforcement, coaching, ensure progressive discipline as appropriate
- Verify assigned duties and rules of conduct are being followed.
- Acts as Management's representative outside of normal business hours.
- Safeguards confidential phone lists, schedules, keys, access control and credit cards, and other equipment.
- Provides regular on-going training for security officers in post, operational and safety topics.
- Meets with branch management and client representatives to review status and address perceived problems.
- Responds to calls for assistance, reports of accidents or injury, and significant incidents reported by security officers.
- When necessary, will assist with scheduling by filling all open posts and call-ups without using overtime.
- Personally, stands vacant posts when necessary to ensure contracted coverage is provided.
- Provides support during account start-up.
- Communicates and coordinates with responsible branch staff regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of client security services.
- Notifies and keeps the Management team informed of emergencies and unusual circumstances.
- Assist with general recruiting, HR, administrative and OH&S functions
- Maintain consistent management practices that promote low turnover, Non-Billable Overtime, and excellent service to our customers.
- Maintain a proper and sustained documentation process of all disciplinary actions, incidents, and overall daily activity will be practiced.
- Weekend and after-hours availability are a must.

**What you bring**

Police, military, and/or security experience preferred Open availability preferred Must be able to communicate effectively in English Must be service/customer oriented.

**Certification Requirements**

Must have valid BC Security License Must have valid BC driver's license

**Education Requirements**

High School Diploma/GED

**Who we are**:
At **Securiguard **we believe in living and acting by our values: R.E.A.C.H.

**Respect - Empathy - Accountability - Courtesy &
- Honesty**

We're in the business of making people feel safe. We have proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and have the largest and highest accredited K-9 detection and screening division in Canada.

With the ability to service clients across Canada including major centers, small towns, and remote locations by air, land, or sea, our team of 4000+ strong security and safety professionals provide people with a feeling of safety by offering a comprehensive selection of security services and solutions.

We believe that diversity enables the company to grow towards a better future. By creating an environment which is inclusive and provides equal opportunity for all, ideas are generated which help to solve the problems of a changing and increasingly complex world. Our mission, vision, and values enabled us to be the 2021 winners of Canada's Most Admired Corporate Culture and a finalist of the 2021 Canadian HR Awards' Excellence in Diversity & Inclusion category.

  • Hotel Operations Supervisor

    2 weeks ago

    Terrace Bay, Ontario, Canada Drifters Motel & Restaurant Full time

    About the RoleWe are seeking a highly motivated and experienced Hotel Operations Supervisor to join our team at Drifters Motel & Restaurant. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our housekeeping department.Key ResponsibilitiesHire, train, and manage a team of cleaning staff to ensure...

  • Branch Supervisor

    7 months ago

    Terrace, Canada Williams Machinery Full time

    **Williams Machinery** has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Williams Machinery services industries such as warehousing, milling, construction, forestry,...

  • Restaurant Supervisor

    4 weeks ago

    Terrace, Canada MCDONALD'S RESTAURANT Full time

    About the RoleWe are seeking a skilled Restaurant Supervisor to oversee the daily operations of our food service team. As a key member of our management team, you will be responsible for ensuring exceptional customer service and maintaining high standards of food quality and safety.

  • Hotel Executive Housekeeper Supervisor

    4 weeks ago

    Terrace, Canada Days InnTerrace Full time

    Job SummaryWe are seeking a seasoned Hotel Executive Housekeeper Supervisor to join our team at Days InnTerrace. As a key member of our housekeeping department, you will be responsible for overseeing the activities of housekeeping supervisors and crews, ensuring exceptional guest satisfaction.About the RoleThis is a permanent position with 30-40 hours of...

  • Assistant Track Supervisor

    6 months ago

    Terrace, Canada CN Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...

  • Cleaning Operations Manager

    3 weeks ago

    Terrace, Canada HULK JANITORIAL Full time

    Job Title: Cleaning Operations ManagerWe are seeking an experienced Cleaning Supervisor to join our team at HULK JANITORIAL.About the JobThe successful candidate will be responsible for overseeing the cleaning operations at various locations, ensuring a high standard of cleanliness and customer satisfaction.Key ResponsibilitiesSupervise cleaning staff to...

  • Cage Supervisor

    7 months ago

    Terrace, Canada Chances Terrace Full time

    **Major Responsibilities and Duties**: - Responsible for supervising cashiering activities and the operation of the cage on a scheduled shift. - Covering open cashier shifts - Interviews, trains, and develops Cashiers including conducting performance appraisals, employee meetings, and providing ongoing feedback and support. - Supervises Cashiers by...

  • Housekeeping Supervisor

    4 weeks ago

    Terrace Bay, Ontario, Canada Drifters Motel & Restaurant Full time

    Job DescriptionWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Drifters Motel & Restaurant. As a key member of our hotel operations, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.About the RoleThis is a full-time position with an estimated salary of $45,000 per...

  • Wheel Loader Operator

    6 months ago

    Terrace, Canada The Sutherland Group of Companies Full time

    **Wheel Loader Operator**: We are looking for a Wheel Loader Operator to join our BC Eco team in Terrace. As a Sutherland Group Company, BC Eco values more than simply providing industry-renowned services to our clients. We put the happiness, success, and growth of our team members and community first. Join us in our commitment to elevate and innovate in the...

  • Food and Beverage Operations Manager

    4 weeks ago

    Terrace, Canada terrace subway Full time

    Job Summary:We are seeking a skilled Food Service Supervisor to join our team at Terrace Subway. As a key member of our operations staff, you will play a critical role in ensuring the high-quality food and exceptional customer service that our customers expect from us.About You:To be successful in this role, you will need to have a Secondary (high) school...

  • Operations Manager

    6 months ago

    Terrace, Canada Securiguard Full time

    When you have a multi-billion-dollar project at risk, or a valuable asset you need to protect, security comes down to one simple question: who are you going to trust with your keys? And for almost 50 years, and thousands of companies, that answer is Securiguard. Every day, our customers trust us with billions of dollars' worth of property, and in many...

  • Sample Preparation Supervisor

    6 months ago

    Terrace, Canada ALS Global Full time

    Imagine your future with us! At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex...

  • warehouse supervisor

    3 months ago

    Terrace, Canada KONDOLAS FURNITURE Full time

    Education: Secondary (high) school graduation certificateExperience: Will train or equivalent experienceTasksOrganize tasks to accomplish the workOversee operational logistics of the organizationPlan and organize operational logistics of the organizationCo-ordinate activities with other work units or departmentsPrepare and submit reportsResolve work...

  • warehouse supervisor

    3 months ago

    Terrace, Canada KONDOLAS FURNITURE Full time

    Education: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceTasksOrganize tasks to accomplish the workOversee operational logistics of the organizationPlan and organize operational logistics of the organizationCo-ordinate activities with other work units or departmentsPrepare and submit reportsResolve work...

  • warehouse supervisor

    3 months ago

    Terrace, Canada 2134603 Alberta Inc. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsWork settingWarehouseTasksOversee operational logistics of the organizationPlan and organize operational logistics of the organizationPrepare and submit reportsRecruit and hire staffTrain workers in duties and policiesArrange training for staffConduct performance reviewsCo-ordinate, assign and...

  • warehouse supervisor

    3 months ago

    Terrace, Canada 2134603 Alberta Inc. Full time

    Education: Expérience: EducationCollege/CEGEPWork settingWarehouseTasksOversee operational logistics of the organizationPlan and organize operational logistics of the organizationPrepare and submit reportsRecruit and hire staffTrain workers in duties and policiesArrange training for staffConduct performance reviewsCo-ordinate, assign and review workOrganize...

  • Operations Manager

    6 months ago

    Terrace, Canada Securiguard Full time

    When you have a multi-billion-dollar project at risk, or a valuable asset you need to protect, security comes down to one simple question: who are you going to trust with your keys?And for almost 50 years, and thousands of companies, that answer is Securiguard. Every day, our customers trust us with billions of dollars' worth of property, and in many cases,...

  • inventory control supervisor

    4 months ago

    Terrace, Canada KONDOLAS FURNITURE Full time

    Education: Secondary (high) school graduation certificateExperience: Will train or equivalent experienceTasksPlan and organize operational logistics of the organizationCo-ordinate activities with other work units or departmentsPrepare and submit reportsResolve work problems, provide technical advice and recommend measures to improve productivity and product...

  • Hotel Clerk Supervisor

    6 months ago

    Terrace, Canada Days InnTerrace Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Hotel, motel, resort **Tasks**: - Perform same duties as workers supervised - Co-ordinate, assign and review work - Hire and train staff in job duties, safety procedures and company policies - Maintain operation of computer systems, equipment,...

  • inventory control supervisor

    7 months ago

    Terrace, Canada KJ'S Best Cannabis Full time

    Education: Secondary (high) school graduation certificateExperience: Will train or equivalent experienceTasksCo-ordinate activities with other work units or departmentsPrepare and submit reportsResolve work problems, provide technical advice and recommend measures to improve productivity and product qualityTrain workers in duties and policiesCo-ordinate,...