Sample Preparation Supervisor

6 months ago

Terrace, Canada ALS Global Full time

Imagine your future with us

At ALS, we encourage you to dream big.
When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

About the role

The Sample Preparation Supervisor is responsible for making sure the department runs smoothly and that all standards are followed by the staff on shift to ensure client instructions are followed correctly.

**Key Responsibilities**:

- Maintains close liaison with Manager and other lab staff to ensure the smooth delivery of our services to clients.
- Identifies and resolves internal and external problems when they arise.
- Investigate client inquiries and complaints related to quality issues and be able to suggest proactive actions.
- Responsible for training and development of the Sample Preparation technicians on routine prep samples.
- Ensures that all Standard Operating Procedures are adhered to.
- Ensures that all staff follow safety procedures and policies when working.
- Maintain a positive work environment through active team participation and a focus on quality customer service.
- Maintain Quality records and graph Worker progress.
- Assist in the hiring process, including training and record maintenance.
- Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality.
- Observe established safety regulations and comply with all ALS health and safety policies and procedures.
- Facilitate new staff health and safety orientation and maintain an updated database.
- Assist in writing safety procedures, policies and develop educational materials for safety program.
- Chair the Joint Health, Safety and Environment Committee and provide training to members.
- Assist with conducting incident management by investigating incidents, root cause analysis and follow up.
- Develop safety meeting training materials and participate in meetings.
- Co-ordinate all workplace safety improvement objectives.
- Organize and maintain the first aid team, first aid supplies and first aid injuries.
- Maintain and update SDS records on site.
- Assist with exposure monitoring protocols and equipment checks.
- Facilitate training and respirator fit testing for existing employees and maintain records.
- Manage special waste program requirements and other waste management initiatives.
- Other duties as assigned.

**About you**:

- Experience in managing and training staff an asset.
- Strong customer service focus, interpersonal and organizational abilities.
- Pleasant and professional telephone manner.
- Excellent English communication skills both written and verbal.
- Excellent computer skills including Microsoft Word/Excel/PowerPoint/Outlook.

**Required Qualifications**:

- Minimum of 1 years office related experience or reception experience.
- Completion of an office administration certificate or diploma preferred.
- Some HR and benefits background would be an asset.
- Experience in Health, Safety and/or Environment programs would be an asset.
- Forklift license/certification, or experience driving a forklift an asset.

**Required Qualifications**:

- Able to lift up to 50lbs.
- Able to stand for up to 4 hours continuously.
- Ability to stand, walk or sit for an extended period of time.
- Reaching by extending hand(s) or arm(s) in any direction.
- Finger dexterity required to manipulate objects with fingers. (i.e., using a keyboard).

Working at ALS

Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

**Our benefits include**:

- An estimated hourly pay of $23.58 CAD at the time of posting. Individual compensation is determined by factors such as job-related skills, relevant experience, education and/or training.
- Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)
- Additional vacation days for years of service
- Business support for education or training after 9 months with the company
- Learning & development opportunities (unlimited access

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