Enterprise Account Manager

2 months ago

Vancouver, Canada Sophos Full time

**About Us**

**Role Summary**

The Enterprise Account Manager will sell and manage relationships with named end user accounts of 1001+ users, fulfilling through the channel. In this role, you will actively generate and pursue opportunities to achieve sales quotas, which includes creating and implementing strategic account plans, with customers, focused on attaining enterprise-wide deployments of Sophos products and services.

**What You Will Do**:

- Collaborate with and support Enterprise Account Executives with all sales activities for assigned territories, including planning and execution
- Achieve bookings quota, new business, and product targets
- Work with your Enterprise Sales Engineer, MDR Sales Specialist for complex MDR opportunities, and Customer Success for the most strategic accounts
- Support Enterprise Account Executive on customer/prospect calls, including taking the lead on calls as needed
- Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work.
- Collaborate with and leverage internal teams, as needed, to ensure customer satisfaction
- Take the lead on administrative accounts needs, such as quoting, tech support escalations, professional services bookings, and customer licensing cases.
- Manage accurate account information in CRM and forecasting systems
- Collaborate with channel partners, and take individual initiative, in lead/pipeline generation of new opportunities within prospect and customer accounts
- Manage the entire customer engagement process, from customer acquisition to development and retention
- Maintain a detailed understanding of strategic customer accounts’ business to align Sophos solutions to the customer’s desired cybersecurity and business outcomes.
- If needed, travel to your assigned territory to visit with customers, prospects, and partners.

**What You Will Bring**:

- Strong knowledge in selling technology solutions, preferably at the Enterprise market level
- Track record of developing and managing a pipeline of business
- Strong strategic and tactical account planning
- Proven track record of achieving and exceeding sales quotas
- Business acumen with the ability to identify opportunities with the highest and most competitive pay back for Sophos
- A drive for results, even in the face of resistance or setbacks
- The ability to engage easily and use effective questioning and active listening to gather relevant information
- Outcome-based thinking focused on understanding desired outcomes and showing value for Sophos, our partners, and our customers.

LI-Remote

LI-FC2

B2

**Ready to Join Us?**

**What's Great About Sophos?**
- Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
- Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit
- Employee-led diversity and inclusion networks that build community and provide education and advocacy
- Annual charity and fundraising initiatives and volunteer days for employees to support local communities
- Global employee sustainability initiatives to reduce our environmental footprint
- Global fitness and trivia competitions to keep our bodies and minds sharp
- Global wellbeing days for employees to relax and recharge
- Monthly wellbeing webinars and training to support employee health and wellbeing

**Our Commitment To You**

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

**Data Protection

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