Collections & Accounts Receivable Specialist

3 days ago


Toronto, Canada Green and Spiegel LLP Full time

The team at Green and Spiegel LLP take a great deal of pride in helping Canadian businesses succeed by addressing their human resources needs and in helping families relocate to Canada. Providing efficient service with the utmost integrity, the firm reflects the diversity of the clients they serve and can provide services in approximately 30 languages.

We are seeking a Collections & Accounts Receivable Specialist who has experience in the Accounts Receivable (collections) function and whose primary objective is to provide assistance to the firm and its Partners in collecting on outstanding receivables. The ability to balance task orientation with concern for people, as well as a strong sense of urgency is essential in this role.

**KEY DUTIES AND RESPONSIBILITIES**:
External Client Interaction
- Initiate collection calls to Canadian, U.S. and international customers
- Monitor and maintain aged AR
- Maintain proper documentation of collection efforts
- Identify and resolve invoicing issues and customer discrepancies
- Investigate historical data for each outstanding AR as necessary
- Take action to encourage timely payments
- Provide timely updates on collection activity and AR status

Internal Client Interaction
- Hold regular update meetings with Associate Lawyer and/or legal administration staff
- Escalation to Management (Billing and Collection Supervisor) given challenges in collecting receivables
- Liaison with Accounts Payable team to identify any unapplied cash received

Miscellaneous
- Act as back-up for billing during peak periods
- Investigate and identify cash receipts to allocate to correct file
- Source out external collections agencies, as required
- Any other duties or projects that may be assigned from time to time

**REQUIRED BEHAVIOURS, SKILLS AND KNOWLEDGE**:
Knowledge/Skills/Education/Experience
- University degree or College diploma preferably in accounting related field is required
- 1+ years experience in a collecting role is preferred
- Prior experience in a professional services setting is strongly preferred
- Prior experience with PCLaw is an asset
- Exceptional written and oral communication skills is required
- Proficiency in MS Office and internal accounting system is required
- Ability to work independently in a fast-paced environment
- Proven competence in investigating, addressing and resolving client issues in a timely manner
- Strong team player with customer service mentality for both internal and external clients

To apply, please submit your cover letter and resume to this posting. Please do not contact the Firm directly. No agencies please.

Green and Spiegel LLP is committed to building a diverse workforce representative of the communities we serve. We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. Accommodation will be provided in all parts of the recruitment and assessment (if applicable) process as required under Green and Spiegel LLP’s accessibility policies and procedures. Applicants must make their accommodation needs known upon requests for interviews.



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