Desktop Support
4 weeks ago
**About us**
Come and join our flock We are a fourth-generation family run business, and our mission is to provide **Canadian families with a trusted, local source of healthy, high-quality poultry products.** Farm-to-plate is our thing As Western Canada’s local premier poultry farm, we hatch, feed, grow and process organic, specialty, and value-added poultry products following the highest quality standards and animal welfare practices. We have processing plants in the Fraser Valley and in Cowichan Bay
Our work environment includes:
- Relaxed office setting
- Casual work attire
- Diverse workforce
- Safe work environment
Job Summary:
The IT Support role is an end user facing role that will provide guidance and assistance to all team members. This role works closely with and supports managers, supervisors and staff across all divisions and companies.
**IT Duties**:
- Provide end user support in a mixed Windows environment
- Physically able to repair IT equipment such as desktops, laptops and/or cameras
- Troubleshoot hardware, software and network operating system
- Troubleshoot Windows Servers in a VM environment
- Troubleshoot issues with IT equipment as used in Operations
- Provide onboarding and training for all employees
- Ensure server uptime
- Report creation, maintenance, execution and training
**IT Implementation Support**
- IT resource for project roll outs
- Assist with completion of project deliverables, tasks, tracking, testing and reporting
- Structured and planned implementations of new technological features across any other departments
- Functionally understand processes, procedures and change management
Pay: $47,000.00-$51,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Schedule:
- Monday to Friday
- Morning shift
- Weekends as needed
Ability to commute/relocate:
- Abbotsford, BC V4X 1E2: reliably commute or plan to relocate before starting work (required)
**Experience**:
- IT support: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Application deadline: 2024-05-15
Expected start date: 2024-05-20
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