user support technician

4 weeks ago


Abbotsford, Canada MEVIS CONSULTING INC Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 32 to 40 hours per week
  • Education:
  • Expérience: Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsWork setting
  • Relocation costs not covered by employer
  • Consulting firmTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidentsComputer and technology knowledge
  • Information Technology Infrastructure Library (ITIL)
  • Jira
  • Device drivers
  • Networking software
  • Networking hardware
  • Internet
  • Servers
  • Desktop applications
  • File management software
  • Programming software
  • Web service design
  • Programming languages
  • Software development
  • Wireless networksTransportation/travel information
  • Public transportation is availableWork conditions and physical capabilities
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • SittingPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • HonestyExperience
  • 1 year to less than 2 yearsOther benefits
  • Learning/training paid by employer
  • Other benefits
  • Parking available


  • Abbotsford, Canada HUTCH SYSTEMS INC Full time

    Education: College/CEGEP - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Abbotsford, Canada PB30 CONTRACTING LTD. Full time

    Education: College/CEGEP - Experience: 3 years to less than 5 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Abbotsford, Canada Right-Link Logistics Ltd. Full time

    Education: Bachelor's degree - Experience: Will train **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...


  • Abbotsford, Canada Petabit Networks Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...


  • Abbotsford, Canada Petabit Networks Inc. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...


  • Abbotsford, Canada cantel technologies inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: Will train **Work setting**: - Telecommunications industry **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides,...


  • Abbotsford, Canada Petabit Networks Inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...


  • Abbotsford, Canada Tecqify Solutions Inc Full time

    Education: College/CEGEPExperience: 7 months to less than 1 yearTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support analystsProvide business systems, network and...


  • Abbotsford, Canada MEVIS CONSULTING INC Full time

    Work Term: Permanent - Work Language: English - Hours: 32 to 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Relocation costs not covered by employer - Consulting firm **Tasks**: - Communicate electronically and in...


  • Abbotsford, Canada MEVIS CONSULTING INC Full time

    Work Term: Permanent - Work Language: English - Hours: 32 to 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Relocation costs not covered by employer - Consulting firm **Tasks**: - Respond to users experiencing...


  • Abbotsford, Canada Tecqify Solutions Inc Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support analystsProvide business systems, network and Internet support...


  • Abbotsford, Canada 12307898 Canada Inc. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesParticipate in the redesign of applications and other...


  • Abbotsford, Canada 12307898 Canada Inc. Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesParticipate in the redesign of applications and other softwareProvide business...


  • Abbotsford, Canada TRUE WAY INSTALLATIONS INC. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Supervise other technical support workers in this group - Provide business systems, network and Internet...


  • Abbotsford, Canada TRUE WAY INSTALLATIONS INC. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing...


  • Abbotsford, Canada TRUE WAY INSTALLATIONS INC. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing or ensuring...


  • Abbotsford, Canada SubcoDevs, Inc Full time

    Work Term: PermanentWork Language: EnglishHours: 30 to 40 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 years or equivalent experienceTasksGive access to computer networksRespond to users experiencing difficulties with computerConsult user guides,...


  • Abbotsford, Canada SubcoDevs, Inc Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 40 hours per weekEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksGive access to computer networksRespond to users experiencing difficulties with computerConsult user...

  • IT Support Technician

    4 weeks ago


    Abbotsford, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for a highly motivated, enthusiastic team player to join our IT services team as a **IT Support Technician.** This is a **Full-Time, Regular** position for our **Head Office in Abbotsford, BC**. The primary...


  • Abbotsford, Canada Tajpur Investments Ltd Full time

    Job Type: Permanent, Full-Time Start Date: As soon as possible Language: English Positions Available: 1 NOC Job Title: Information Technology Support Technician Job Location(s) 33406 South Fraser way Abbotsford, British Columbia V2S 2B5 Job Duties: Communicating electronically or in person with the software users facing difficulties. Execute solutions with...