Housing Supply Coordinator

6 months ago

Ontario, Canada Regional Municipality of Peel Full time

**Job Description**:
**Housing Supply Coordinator**

**Human Services, Housing Services**

**Status: (1) **Contract Full Time - up to 13 months & (1) Contract Full Time - up to 24 months**

**Salary Range: $67,772-$84,714 **per annum or **plus comprehensive benefits, **where applicable**

**Work Mode: Hybrid *see below for more details about this work mode**

**Location: 10 Peel Centre Dr., Brampton, ON**

**Hours of work: 35 hours per week**

Responsible for coordinating, researching, and supporting the planning and implementation of housing programs, new pilot projects and initiatives related to Peel’s 10-Year Housing and Homelessness Plan (PHHP) and the housing system.

**What you will do in this role**:

- Coordinates logistics for community consultation sessions, focus group events and stakeholder meetings including the determination of venues and accessibility supports specific to all housing projects and initiatives.
- Research information required to support the design and development of new projects in the housing system and other related priority initiatives being undertaken by the unit and division (e.g., environmental scans, best practice research, etc.).
- Monitors area municipalities to review websites, new initiatives, council reports to share with the Housing Supply team.
- Maintains updated external contact and distribution lists.
- Coordinates communication to key stakeholders.
- Liaises with residents, clients, community agency professionals, external consultants, housing providers, private landlords, Federal and Provincial Ministry staff, internal staff and colleagues in neighbouring municipalities by sharing information, organizing engagement sessions and following up on inquiries.
- Responds to and resolves routine inquiries related to the housing system, new initiatives, and pilot programs, liaising with internal staff as required.
- Accountable for keeping information systems and databases current for tracking reports and information related to housing programs, informed by manager, supervisor, and staff.
- Creates, coordinates, and disseminates information packages which support the housing system.
- Prepares written communication (briefing notes, correspondence, reports, program information flyers) including the compiling of relevant statistical documentation using spreadsheets and database for the purpose of tracking and evaluation, inclusive of performance measurement indicators.
- Maintains website information, working collaboratively with the Housing Supply team, Communications, and the Regional web team.
- Monitors program inquiry phone lines ensuring that all inquiries are tracked, appropriate follow up is taken including redirecting to appropriate individuals and tracking of outcomes.
- Designs and prepares presentations, organizational charts, spreadsheets and other presentation materials for manager, supervisor and team as needed.
- Processes, tracks, and reconciles program expenses including payments to consultants and other vendors, express purchase orders and P-card purchases.
- Coordinates the development, printing, dissemination, and collection of surveys for key stakeholders, incorporating survey results into summary reports.
- Participates in meetings, records minutes and action items and coordinates all follow-up activities.
- Attends housing-related meetings, workshops, and webinars to support the research and planning needed for related to the housing system.
- Coordinates conference call lines, webinars and meeting needs for Housing Supply team as required.
- Maintains information management including data systems and records retention per corporate policies

**What the role requires**:

- Successful completion of a degree or diploma in Human Services administration / business management or a related field combined with a minimum of 3 years progressive experience in administration, or equivalent combination of education and experience.Combination of education and experience may be considered
- Knowledge of Human Services Department programs and services.
- Demonstrates skills with initiating and expanding on tasks and working independently.
- Knowledge of change management and human centred design.
- Demonstrates ability to work with a high degree of discretion, judgment, tact, diplomacy, confidentiality, and professionalism.

**Skills/Abilities**:

- Excellent interpersonal and customer service skills.
- Well-developed verbal and written communication skills.
- Ability to investigate issues and demonstrate good judgment in analyzing problems and recommending solutions.
- Excellent organization and time management skills with an ability to manage in a changing priority environment.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and pro-actively managing bias

**Nice to have**:

- Political acuity would be considered an asset
- Comprehensive Health, Dental, Vision benefit plan includi

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