Japanese International Student

4 months ago

Vancouver, Canada Japan Advertising Ltd. Full time

**Canada Journal**

Canada Journal is an Education Agent that offers international student services for Japanese students to help their educational success in Canadian private/public colleges, ESL programs, co-op programs, and secondary schools.

We have been providing detailed services and assistance for over 700+ international students from Japan per year who will be studying in Canada.

We are currently looking for a responsible and enthusiastic Japanese international student adviser/counselor/coordinator who is fluent in Japanese.

*Business-level Japanese speaking/writing is mandatory for this position*Communication must be conducted in Japanese customer service and business settings

**Job Type**
Full-time: 40 hours per week Monday to Friday

**Salary**
Hourly rate: $17.40～

**Benefits**

**Responsibilities and duties**:

- Cooperating with the Canadian ESL school, private/public colleges, and team members to ensure accurate information to guiding and advising prospective Japanese international students
- Setting admission tests and interviews if it is required, and following up with prospective students
- Utilizing and reviewing materials regularly such as program curriculum, information package and printed materials, Ministry guidelines, and admission reports to ensure that all information given is accurate
- Reviewing and analyzing transcripts as well as other official documents to determine admission status
- Plan and coordinate student pre-departure information sessions
- Cooperating with the team manager and accountant in tracking and assisting each new Japanese international students
- Collaborating with the homestay coordinator to follow up with homestay families
- Welcoming Japanese students by providing student orientation events and introducing team members
- Plan and carry out the student exclusive event
- Maintaining contact/rapport with the school and homestay families to student's progress during their program
- Informing manager and team members of concerns, and situations that may result in program failure
- Other tasks as required

**Competencies**
- Knowledge of MS Office (Word and Excel), Google Docs Editors (Docs and Sheets)
- Excellent communication and interpersonal skills
- Excellent Customer Service Skills
- Excellent problem-solving and negotiation skills
- Prioritizing, time management, and organizational skills
- Superior work ethic with the ability to initiate and remain on task without supervision

**Qualifications and Experience**
- Post-Secondary Education
- Customer service experience
- Related work experience in an administrative role
- Experience in a Japanese international student’s Education Agent adviser/counselor role is preferred
- Experience in a student services setting working with students, preference will be given to those with experience working with or understanding the international student

**Closing Details**

雇用形態: 正社員

給与・報酬: $17.40 (時給) 以上

職歴:

- Customer Service: 1年 (望ましい)
- international student’s Education Agent counselor: 1年 (望ましい)

言語:

- Japanese (望ましい)

勤務地:

- Vancouver, BC (望ましい)

勤務地：出社勤務

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