Patient Care Assistant
6 months ago
Canada West Veterinary Specialists is an exciting full-service multi-disciplinary specialty referral practice with a dedicated 24-hour ERCC service.
We are currently recruiting for full-time Patient Care Assistants (PCAs) to join our team You can look forward to continuous learning, unique cases within a highly dynamic, specialty environment, and growth through Canada West’s very own development program.
This position is primarily responsible for providing support to the Technicians and Veterinarians and providing basic care for patients.
**WORKING HOURS**
The typical 10-hour shifts are:
- **Days**:7am-5:30pm
- **Evenings**:3pm -1:30am
- **Overnights**:10:30pm - 9am.
- We offer shift premiums for both Weekday and Weekend Evenings and Overnight shifts.
**Responsibilities**:
- _Responsible for basic animal husbandry for patients in Wards and ICU - water, food, walks, grooming, bathing etc. _
- _Ensures that all kennels are cleaned, disinfected and properly maintained with clean bedding for patients. _
- _Assists in the restraint of patients so that veterinarians and technicians can perform procedures and treatments effectively and efficiently, including but not limited to blood collection, administration of medication, chemotherapy treatments and radiographic studies. May be asked to administer treatments under the supervision of the doctor or technician on duty. _
- _May be asked to assist in patient monitoring under the supervision of a veterinarian or technician. _
- _Facilitates admissions included data entry of client/patient information and receipt of deposits. Upon discharge of patients, may be required to take final payment. Answers phones in wards and ICU when needed. _
- _Responsible for training new PCA’s as part of the onboarding process. _
- _When needed, ensures that all supply orders are unpacked, inventory placed in designated storage areas and that all invoices are delivered appropriately. _
- _Ensures that floors and surfaces in Wards/ICU and Isolation are properly cleaned and disinfected. _
- _Ensures that Wards/ICU/Isolation supplies are maintained throughout each shift. _
- _Must be available to weekdays and weekends and day, evening and overnight shifts in rotation. _
- _Other duties as assigned. _
- Knowledge Skills and Abilities _
- _Veterinary Office Assistant Certification preferred, or equivalent experience. _
- _Excellent communication skills, computer and phone skills. _
- _High level of professionalism. _
- _Strong attention to detail. _
- _A strong desire to learn and to excel within the profession. _
- _Ability to lift up to 25 pounds. _
- Benefits _
- _Wages start at $20.00/hour for new graduates _
- _We grow together with our monthly in-house Continuing Education presentations _
- _Subsidized extended health benefits _
- _5 paid sick days per year _
- _Uniform allowance per year _
- _Wellness Spending account _
- _We provide employer paid Pet insurance for 2 pets. _
- _We have a quarterly bonus structure to recognize our staff’s contributions for our success. _
- _We believe in your well-being and provide a company sponsored Employee Assistance Program (EAP) enabling access to caring professionals that can help access support related to fitness, physical health and mental well-being programs. _
- _We believe in recognizing our staff with an anniversary recognition program. _
- _We have fun together with our hospital sponsored social events like; having Food Trucks visit us onsite, Halloween pumpkin carving contests, Annual Christmas Party, Pub Nights, etc._
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