Quality and Safety Leader, Neonatal Program
3 weeks ago
**Quality and Safety Leader, Neonatal Program**
- BC Women's Hospital & Health Centre
- Vancouver, BC
**What you’ll do**
- Provide leadership and quality improvement expertise in the planning, implementation, and evaluation of initiatives designed to improve quality of care, safety, and risk reduction in Neonatal Intensive Care.
- Monitor Neonatal Program staff and physician perceptions of safety and quality and identify learning opportunities related to the integration of quality improvement methodology and evidence-based systems and tools with everyday work processes through regular contact with clinical and service providers, visits to the clinical areas, membership on Quality of Care Committee, and participation in key organizational change initiatives. Develop, implement, and evaluateseducation plans to address identified learning needs.
- Provide consultation, guidance, and support to the Neonatal Program and other staff, teams, and committees in the use of tools and mechanisms to measure, monitor, and evaluate initiatives designed to improve patient care outcomes.
- Provide facilitation, coaching, and support to improvement teams in the development, monitoring, and analysis of key performance indicators, in alignment with other levels of reporting within C&W and the PHSA.
- Provide expert support for analysis of multiple sources of data to promote a balanced approach to identifying and acting upon improvement opportunities.
- Provide leadership in the development and implementation of patient safety and risk indicators, alert systems and other risk prevention strategies.
- Manage Neonatal Program incident reports using an intake and follow up system that ensures reports and follow up are completed in a timely manner, thoroughly reviewed, and processed in keeping with a non-punitive reporting culture, and that all resulting recommendations are implemented. Identify trends, make recommendations based on the trends, and formally reports these trends to the program leaders, Quality of Care Committee (s) and others as appropriate. Report actual or potential risks to patient outcomes and/or to C&W to the Program Director, Neonatal Program Leaders, and C&W Director, QS&RM for follow up.
**What you bring**:
- A level of education, training and experience equivalent to an undergraduate degree in Nursing; Master’s preparation in Nursing, Leadership, Health Administration, Business or a related health discipline preferred, plus a minimum of five (5) years of clinical practice and professional management/leadership experience. Previous experience and education in quality, patient safety, risk management or accreditation is preferred. A clinical background in Neonatal Intensive Care is preferred.
- You are able to:
- Lead People by acting with integrity and trust, building a team environment, communicating clearly, and fostering potential
- Lead change by striving for personal mastery, lead with vision, inspiring and engaging others, and promoting innovation; Partnering by focusing on customers and engaging stakeholders
- Achieve results by conceptualizing and being accountable; and demonstrating business acumen in managing resources and showing health environment and political awareness.
- Demonstrate awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
- Support team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
- Work collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
- Commit to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
**What we bring**
- Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comp
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