Customer Service Representative

3 months ago


Vancouver, Canada Alma Mater Society of UBC Vancouver Full time

The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS also runs nine food and beverage outlets, a catering and conference operation, and the AMS Student Nest, providing on-campus employment opportunities and generating revenue that goes directly back into supporting the students at UBC.
**Position title**: Customer Service Representative
**Department**: Food & Beverage
**Reports to**: Assistant Manager
**Employee status**: Temporary, part-time until December 31, 2024
**Hours per week**: Shift Availability in the morning and afternoon
**Compensation**: $17.50
Duties & Responsibilities
- Provide excellent guest service
- Meet and exceed sales goals through suggestive sales techniques
- Work in a fast paced environment to complete POS transactions correctly according to AMS procedures
- Maintain a clean and safe work environment
- Follow the AMS food safety procedures at all times
- Work with the AMS mission statement and values to operate a successful department
- Other duties as required

Qualifications & Experience
- Ability to stand for extended periods of time
- Ability to lift up to 20kgs (44 lbs)
- Ability to do shift work (daytime, evenings, weekends and holidays)
- Ability to complete small monetary calculation for POS transaction
- Ability to learn quickly and work as part of a team
- Previous experience in a food service environment an asset
- Food Safe certification an asset

**TO APPLY**:
At the AMS, we believe that a diverse workforce enriches our organization and we value individual life experiences, knowledge and self-expression that different people bring. We actively seek to create an environment where all employees, regardless of their background, race, ethnicity, gender, age, sexual orientation, disability, or any other characteristics, feel valued, respected, and empowered to contribute their best.



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