Customer Service Representative with Print
7 months ago
We are now hiring a highly skilled and customer focused **Customer Service with Print Experience.**
**Responsibilities**:
- Manage large amounts of inbound and/or outbound calls in a timely manner.
- Identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives based on job specifications/requirements.
- Seize opportunities to upsell products when they arise, helping clients with requests.
- Build sustainable relationships and engage customers by going the extra mile.
- Work with clients on job specifications, job materials, timelines and installations.
- Pay close attention to details, instructions and manage projects while following proper production procedures (set-up, quality control, and finishing).
- Estimate and prepare price quotes for customers to understand.
- Excellent communication written/verbal.
- Follow Reprodux procedures, guidelines, and policies.
- Multitask in a high stress environment.
**Job Requirements**:
- Must have more then 3 to 5 years experience in the Digital Print industry.
- Problem solving and resourceful (find best/alternative solutions).
- Self-starter and fast learner who can adapt to an ever-changing environment.
- Advanced computer skills.
- Advanced Mathematics skills.
- Experience in Large/Grand Format Print industry is an asset.
- Pleasant phone manner and demeanor i.e., good listening skills, patience, understanding and friendly.
- Ability to interact, communicate and present ideas and alternatives to clients.
- Solution finder.
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Print Industry Knowledge: 3 years (required)
- Customer Service: 3 years (required)
Work Location: In person
-
Csr - Customer Service Representative
5 months ago
Mississauga, Canada PRX Print Full time**CUSTOMER SERVICE REPRESENTATIVE** **About us** PRX Print, a leader in digital label manufacturing since 2010, is known for our dynamic and innovative environment. We are currently seeking a highly organized and driven individual to join our team as a **Customer Service Representative.** **Position Overview** **Key Responsibilities** - **Customer...
-
Customer Service Representative with Print
2 weeks ago
Mississauga, Canada Reprodux Full timeWe are now hiring a highly skilled and customer focused* _**Customer Service Representative **_with Print Experience to join our team. **Responsibilities**: - Manage large amounts of inbound and/or outbound calls in a timely manner. - Identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives based on job...
-
Temporary Customer Service Representative
4 months ago
Mississauga, Canada PRX Print Full time**Key Responsibilities** - **Customer Engagement**: Respond promptly and efficiently to customer inquiries, ensuring complete customer satisfaction. - **Relationship Building**: Build and maintain strong customer relationships while achieving high customer retention through regular contact, upselling, and product recommendations. - **Pricing and Quotation...
-
Customer Service Representative with Print
5 months ago
Mississauga, Canada Reprodux Full timeWe are now hiring a highly skilled and customer focused **Customer Service with Print Experience.** **Responsibilities**: - Manage large amounts of inbound and/or outbound calls in a timely manner. - Identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives based on job specifications/requirements. -...
-
Customer Service Representative with Print
4 days ago
Mississauga, Canada Reprodux Full timeWe are now hiring a highly skilled and customer focused **Customer Service with Print Experience.** **Responsibilities**: - Manage large amounts of inbound and/or outbound calls in a timely manner. - Identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives based on job specifications/requirements. -...
-
Customer Service Representative with Print
5 hours ago
Mississauga, Canada Reprodux Full timeWe are now hiring a highly skilled and customer focused**_Customer Service with Print Experience._** **Responsibilities**: - Manage large amounts of inbound and/or outbound calls in a timely manner. - Identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives based on job specifications/requirements. -...
-
Customer Service
2 weeks ago
Mississauga, Canada Reprodux Full timeWe are now hiring a highly skilled and customer focused**_Customer Service with Print Experience._** **Responsibilities**: - Manage large amounts of inbound and/or outbound calls in a timely manner. - Identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives based on job specifications/requirements. -...
-
Customer Service Representative
7 months ago
Mississauga, Canada hubergroup Canada LTD Full timehubergroup is a global ink manufacturer and distributor that has been supplying printing inks for more than 250 years. As one of the leading printing ink specialists and raw material manufacturers worldwide, we not only offer a wide range of modern ink products as well as the raw and auxiliary materials, but most importantly we put a whole lot of pride,...
-
Copy & Print Centre Representative
7 months ago
Mississauga, Canada Staples Canada Full time: 1256983 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At **solutionshop**, we partner with customers to help them find the right solutions to be successful, such...
-
Copy & Print Centre Representative
5 days ago
Mississauga, Canada Staples Canada Full time: 1237263 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At **solutionshop**, we partner with customers to help them find the right solutions to be successful, such...
-
Copy & Print Centre Representative
5 days ago
Mississauga, Canada Staples Canada Full time: 1227174 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At **solutionshop**, we partner with customers to help them find the right solutions to be successful, such...
-
Copy & Print Centre Representative
3 days ago
Mississauga, Canada Staples Canada Full time: 1230807 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At **solutionshop**, we partner with customers to help them find the right solutions to be successful, such...
-
Customer Service Representative
5 months ago
Mississauga, Canada TOPS Products Full timePosition Summary Provide post sales customer contact for inbound order fulfillment of print and print related services and/or kitting. Execute print/kitting/distribution orders from customers received through the online systems or through direct contact with the customer. **Responsibilities**: Work assignments are typically routine and non-complex in nature...
-
Customer Service Representative
2 weeks ago
Mississauga, Canada national tire sales & service Full time**Position title**: Customer Service Representative As a Customer Service Representative you will be the first point of contact for customers and you will provide administrative support across the office. You will handle the flow of people through the tire shop and ensure that all receptionist responsibilities are completed accurately and delivered with...
-
Customer Service Representative
5 days ago
Mississauga, Canada national tire sales & service Full time**Position title**: Customer Service Representative As a Customer Service Representative you will be the first point of contact for customers and you will provide administrative support across the office. You will handle the flow of people through the tire shop and ensure that all receptionist responsibilities are completed accurately and delivered with...
-
Customer Service Representative
5 days ago
Mississauga, Canada Armor-Iimak Canada Full time**About ARMOR-IIMAK** ARMOR-IIMAK is the global market leader for thermal transfer (TT) and proficient throughout the supply chain, from ink design to the production and marketing of TT. We can offer customers guaranteed quality. Thermal Transfer is a printing technology ideal for industrial environments and used for marking variable information on labels...
-
Copr - Copy & Print Centre Representative
7 months ago
Mississauga, Canada Staples Canada Full time: 1273240 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At **solutionshop**, we partner with customers to help them find the right solutions to be successful, such...
-
Customer Service Representative
2 weeks ago
Mississauga, Canada E-Link Electronics Service Centre Full time**Samsung - CSR Position** Our team is growing Samsung team as we are seeking a full time Customer Service Representative to join our dynamic team. The individual will be part of the Csr team and responsible as main key person between our service facility and customers. Full time - Monday thru Saturday (9-5pm) Job description: - Receive customers at our...
-
Customer Service Representative
7 months ago
Mississauga, Canada Excelitas Technologies Full time**Customer Service Representative****: MISSISSAUGA, ON, CANADA ENABLE your future through light. Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial,...
-
Csr (Customer Service Representative)
7 months ago
Mississauga, Canada Gateway Visual Communications Full time**About us** Gateway Visual Communications is a small printing business in Mississauga, ON L5T 2N1. As Customer Service Representative, you will be responsible for the following: - Field customer queries regarding production and shipping. Answer phones and redirect calls as required. - Convert quotes prepared by Sales Executives into production orders and...