Customer Service Representative
5 months ago
hubergroup is a global ink manufacturer and distributor that has been supplying printing inks for more than 250 years. As one of the leading printing ink specialists and raw material manufacturers worldwide, we not only offer a wide range of modern ink products as well as the raw and auxiliary materials, but most importantly we put a whole lot of pride, passion, and commitment into what we do Our Canadian Head Office is located in Mississauga Ontario.
Our customers rely on our expertise and commitment to both advise them and provide high level of service to help them meet their goals.
We are currently seeking one, experienced Customer Service Representative’s to join our team
**What you’ll do**
- Enter orders provided by customers
- Coordinate with Production / Logistics to ensure required service levels of our customers are met or exceeded
- Work with sales team to ensure pricing is accurate
- Communicate and coordinate with mobile and offsite technicians to ensure orders are entered and shipped as requested
- Communicate with customers to address any concerns they might have with pricing, invoicing, shipments, orders etc
- Enter consignment counts & billing
- Ensure invoicing is completed and dispatched to customers
- Other duties as required
**Skills and Qualifications**:
Bilingual in English & French would be an asset
Must be proficient with Microsoft Office Suite
Experience with SAP would be a benefit
**Benefits of working for hubergroup**
- Company Pension with company match
- RRSP Plan with company match
- Extended Healthcare Benefits
- Dental Care
- Vision Care
- Life Insurance
- On-site Parking
All necessary training will be provided.
This is a very busy multi-task position and requires a very organized person who likes a challenge.
**Benefits**:
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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