Customer Service Representative

3 days ago


Mississauga, Canada E-Link Electronics Service Centre Full time

**Samsung - CSR Position**

Our team is growing Samsung team as we are seeking a full time Customer Service Representative to join our dynamic team. The individual will be part of the Csr team and responsible as main key person between our service facility and customers.

Full time - Monday thru Saturday (9-5pm)

Job description:

- Receive customers at our walk-in service facility and process their products for service.
- Provide information and support to all customers.
- Create service tickets for servicing requests.
- Follow up with estimates, ETA’s with details.
- Return inbound calls.

Requirements for the applicants;
- Experience in the wireless field if possible.
- Experience as a customer service or similar.
- Presentable and amicable.
- Strong attention to detail and follow-up skills.
- Excellent planning and organization skills.
- Ability to multitask.

**Job Types**: Full-time, Permanent

**Salary**: From $17.00 per hour

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location



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