Delivery Station Customer Service Associate
5 months ago
Basic Qualifications
- High School or equivalent diploma
- Previous experience in Customer Service
- Ability to effectively prioritize work time to ensure efficiency
- Experience with Windows Operating Systems and Microsoft Outlook
- Familiarity with multiple web browsers, data base searching and instant messenger tools
**Role**: Full-Time Delivery Station Customer Service Associate
**Job Type**: Permanent
**Location**: 1555 Wentworth Street, Whitby, ON, Canada L1N 9T6
**Pay Rate**: $23.50/hour
**Schedule**: Sunday-Thursday 11:00AM-7:30PM
At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.
As a Delivery Station Liaison, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.
As a Delivery Station Customer Service Associate, you will be responsible for:
- Analyzing data; Using stories and experience to complement data; Willing to seek out and develop work flows and procedures. Looking for ways to improve and promote quality; Demonstrating accuracy and thoroughness while meeting established deadlines.
- Using Problem Solving skills to identify and resolve customer facing issues in a timely manner. Gathering and analyzing information skillfully to develop alternative solutions.
- Effectively communicating; Listening and getting clarification; Focusing on solving customer needs, maintaining confidentiality and following policies and procedures.
- Balancing team and individual responsibilities; Exhibiting objectivity and openness to others' views; Giving and receiving feedback; Contributing to building a positive team environment; Commitments to goals and objectives; Supporting team’s efforts to succeed.
- Treating people with respect; Inspiring the trust of others; Supporting organizational values and goals with integrity.
- Supporting affirmative action and respects diversity.
- Carrying, lifting, pushing and pulling up to 49 pounds.
- Standing, kneeling, crouching, and/or stretching during shifts up to 12 hours long.
- Working in a warehouse production environment where noise level and temperatures vary (personal protective equipment provided)
Whitby, ON, CAN
Preferred Qualifications
- Bachelor Degree or equivalent work
- related experience
- Proficiency in verbal and written communication skills
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.
-
Cs Delivery Station Liaison
1 month ago
Whitby, Canada Amazon.com.ca, ULC Full timeHigh School or equivalent diploma - Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency - Experience with Windows Operating Systems and Microsoft Outlook - Familiarity with multiple web browsers, data base searching and instant messenger tools At Amazon, our mission is to be Earth’s most customer...
-
Customer Service Associate
1 month ago
Whitby, Canada Amazon Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Delivery Station Customer Service Associate. As a key member of our customer service team, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesProvide timely and effective support to customers via...
-
Customer Service Associate
1 month ago
Whitby, Canada Amazon Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Delivery Station Customer Service Associate. As a key member of our customer service team, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesProvide timely and effective support to customers via...
-
Delivery Station Liaison
3 weeks ago
Whitby, Canada Amazon Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Delivery Station Liaison. As a key member of our logistics team, you will play a critical role in ensuring our customers receive their packages on time and with a smile.Key ResponsibilitiesCommunicate with customers directly in person, via phone, and via email...
-
Logistics Delivery Associate
2 weeks ago
Whitby, Canada ON TIME CITY LOGISTICS CORP. Full timeJob Summary: We are seeking a skilled Logistics Delivery Associate to join our team at ON TIME CITY LOGISTICS CORP. As a key member of our operations team, you will be responsible for delivering packages and goods to various locations throughout the city.Key Responsibilities:Operate and drive company vehicles to pick up and deliver packages and goodsProvide...
-
Customer Service Associate
5 months ago
Whitby, Canada JiffyShirts Full timeHi! We’re JiffyShirts. We launched over a decade ago with a simple mission: use tech to combine an unparalleled level of customer service with the fastest delivery in the promotional product blank apparel industry. We’re more than a T-Shirt company; we’re a support system for the creator & crafter economy, home hobbyist, and more. Today, we help...
-
Customer Service Associate
5 months ago
Whitby, Canada Jiffyshirts Full timeHi! We're JiffyShirts. We launched over a decade ago with a simple mission: use tech to combine an unparalleled level of customer service with the fastest delivery in the promotional product blank apparel industry. We're more than a T-Shirt company; we're a support system for the creator & crafter economy, home hobbyist, and more. Today, we help millions of...
-
Omni Customer Fulfillment Associate
5 months ago
Whitby, Canada Walmart Canada Full time**Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
Sales Associate
3 weeks ago
Whitby, Canada CB Canada Full timeAbout the RoleAt CB Canada, we're looking for a talented Sales Associate to join our team. As a Sales Associate, you'll play a key role in supporting our sales efforts at our paint store, servicing wholesale and retail customers.Key ResponsibilitiesAssist customers in person and over the phone by determining their needs and presenting appropriate products...
-
Omni Customer Fulfillment Associate
5 months ago
Whitby, Canada Walmart Canada Full time**Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
Customer Service Associate
3 months ago
Whitby, Canada Savers Value Village Full timeDescription Job Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
-
Customer Service Associate
5 months ago
Whitby, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...
-
Customer Service Associate
5 months ago
Whitby, Canada Jiffyshirts Full timeHi! We're JiffyShirts. We launched over a decade ago with a simple mission: use tech to combine an unparalleled level of customer service with the fastest delivery in the promotional product blank apparel industry. We're more than a T-Shirt company; we're a support system for the creator & crafter economy, home hobbyist, and more. Today, we help millions of...
-
Customer Service Associate
5 months ago
Whitby, Canada Jiffy Full timeHi! We’re JiffyShirts. We launched over a decade ago with a simple mission: use tech to combine an unparalleled level of customer service with the fastest delivery in the promotional product blank apparel industry. We’re more than a T-Shirt company; we’re a support system for the creator & crafter economy, home hobbyist, and more. Today, we help...
-
Logistics Customer Support Specialist
1 month ago
Whitby, Canada Amazon Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Delivery Station Customer Service Associate. As a key member of our logistics team, you will play a critical role in ensuring our customers receive their packages on time and with a smile.Key ResponsibilitiesCommunicate with customers directly in person, via...
-
Logistics Customer Support Specialist
1 month ago
Whitby, Canada Amazon Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Delivery Station Customer Service Associate. As a key member of our logistics team, you will play a critical role in ensuring our customers receive their packages on time and with a smile.Key ResponsibilitiesCommunicate with customers directly in person, via...
-
Customer Service Sales Associate
5 months ago
Whitby, Canada Invitica Solutions Full timeInvitica Solutions specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The Invitica Solutions team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the...
-
Customer Service Sales Associate
2 months ago
Whitby, Canada Invitica Solutions Full timeInvitica Solutions specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The Invitica Solutions team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the...
-
Customer Service Sales Associate
5 months ago
Whitby, Canada Invitica Solutions Full timeInvitica Solutions specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The Invitica Solutions team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the...
-
Customer Service Sales Associate
5 months ago
Whitby, Canada Invitica Solutions Full timeInvitica Solutions specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The Invitica Solutions team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the...