Infrastructure Consultant

6 months ago

Winnipeg, Canada Clear Concepts Full time

We're looking for a _Infrastructure Consultant_ **based in Winnipeg** to join our expanding AI & Modern Workplace Team.

Clear Concepts is an IT award-winning company based in Winnipeg. We have been in business for over 20 years, assessing, deploying, and maintaining technology for business and non-profit organizations in Healthcare, Education, Transportation, etc. not only in Winnipeg but throughout Western Canada.

Our diverse team consists of people who thrive on the excitement of collaboration and the discovery of new opportunities.

We are looking for an **adaptable**, **self-motivated**, and **passionate** Senior Systems Consultant, committed to continuous personal and professional improvement in a dynamic environment surrounded by a supportive team.

This position is aimed at experienced (**5+ years of hands-on experience** with production cloud and hybrid environments including networking, storage, and sever) individuals with in-depth knowledge of Microsoft 365 and Microsoft Azure administration, configuration, and migration.
- Experience with Microsoft 365 Administration.
- Experience with on-premises, hybrid, and full-cloud environments.
- Extensive knowledge of PC configuration and a Microsoft networking environment.
- Extensive knowledge of the TCP/IP suite of protocols.
- Good understanding of WAN communications (DSL, VPN, Routers).
- Good understanding of leading virtualization technologies from Microsoft and VMware

**Experience Required**:

- 5+ years of progressive experience with Microsoft Windows Sever migrations.
- 5+ years of experience with virtualization technologies including Hyper-V and VMware.
- 5+ years of experience developing and implementing backup and disaster recovery solutions.
- 5+ years supporting complex network infrastructure including Cisco or Sophos, wireless and wired.
- Enterprise experience is an asset, but not required.

**What you will do**:

- Assist Professional Service projects including, but not limited to: Cloud migrations, physical host migration / server hardware refresh, networking, backup/DR, Intune, and Cloud infrastructure.
- Troubleshoot and resolve customer IT challenges via support ticketing system.
- Act as an escalation point for Managed Services team.
- Work closely with Clear Concepts Sales and technical teams to interpret and translate requirements into a technology solution, notably infrastructure refreshes and replacement.
- Contribute to the development of Professional Services statements of work and project quotations.
- Tracking of all project and service time in organization systems.
- Thoroughly document all changes, outcomes, and configurations which enable the customer’s solution.
- Maintain service methodologies and contribution towards the continuous improvement of our practice.
- Collaborate with colleagues in other service and practice areas to develop strategic technology plans internally and for customers.
- Identify and understand current infrastructure trends as they relate to our customers.
- Provide internal though-leadership relevant to hybrid IT environments.
- Update Microsoft certifications and skills, by completing exams, to match growth in role.

**Certificates required**:

- Microsoft 365 Certified Teams Administrator Associate, or;
- Microsoft Certified Azure Administrator Associate, or;
- Microsoft Certified Azure Virtual Desktop Specialty, or;
- Any relevant Microsoft 365 certifications.
- Any relevant Microsoft Azure certifications.
- Any relevant networking & storage vendor certifications (Cisco, Sophos, NetApp)
- Clear concepts is committed to creating a diverse environment and is proud to be an equal opportunity employer._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Application question(s):

- Are you in Winnipeg, MB?

Work Location: In person

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