Consultant, ICT Systems Engineering, Epic
6 days ago
The bottom line: we’re looking for innovative, flexible, team-oriented individuals with an appetite for the excitement and constant changes of the IT industry.
The Consultant, ICT Systems Engineering at Epic is responsible for timely and effective resolutions to corporate and IaaS productivity issues as they relate to IT operations. As part of Epic’s Technology Enablement team, the Consultant will be responsible for delivering cloud infrastructure services to our portfolio of customers ranging from small business to international enterprises. They are responsible for planning, developing, installation, configuration, auditing, and maintenance of hardware, software and any related infrastructure. This includes the creation of all plans for ensuring functionality, data consistency, security and usability of systems aligned with the organization’s priorities and enabling everyone to do their work effectively. The Consultant is responsible for diagnosing and resolving performance issues to ensure optimal performance and reliability. They will also be accountable for planning updates and maintenance of hardware and software resources to mitigate limitations and combat obsolescence. In this role, employees combine their technical skills with their leadership abilities.
- Investigate, troubleshoot, and resolve support incidents involving our infrastructure. This includes server hardware, virtualization, routing and switching, NAS/SAN storage, backup infrastructure, security (includes Antivirus, intrusion prevention), and client application support. The work requires the role to be a mixture of on-site and remote effort.
- Provide one-on-one end-user support and problem resolution via telephone, e-mail, and other vehicles of communication.
- Plan, design, implement and troubleshoot network issues and devices such as network cards and HBA’s, managed switches, wireless access points, firewalls and routers.
- Participate in installs, moves, adds, and changes to network and systems access for new, departing, or promoted/demoted employees.
- Accurately log tickets and resolutions into the service desk software management system; li>
- Document and audit all service events and create detailed documentation and reports as required.
- Develop, administer, and maintain policies and procedures for ensuring the security and integrity of all systems.
- Test and install issued patches in conjunction with software providers and vendors or other third parties.
- Perform hardware and software upgrades.
- Administer and maintain backup systems and processes and perform regular backup, replication and disaster recovery tests.
- Act as a technical resource/consultant during other projects as required.
- Provide mentorship/training to the rest of the team.
- Working knowledge of Active Directory administration, SCCM, WSUS, group policy, RDS, MS SQL, DHCP, DNS. Experience with Linux is a bonus.
- Working knowledge of networking technologies including configuration of firewalls, routers, intrusion detection and protection, switches, access points, Site-to-site and client VPN, dynamic routing, VLANs, DNS, DHCP.
- Experience with Connectwise, Connectwise Automate, or Service Now.
- High school diploma or equivalent, with a technical college or university degree preferred, or an acceptable combination of education and relevant experience.
- CompTIA A+, CompTIA Server+ or CompTIA Network+.
- A Valid Driver’s License and vehicle.
Additional Information:
Position Type: Non Management
Job Status: Regular - Full Time
Job Location: Canada : Manitoba : Winnipeg
Work Arrangement: Hybrid
Application Deadline: 12/27/2024
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. p>
Please apply directly online to be considered for this role.
-
Consultant, ICT Systems Engineering, Epic
6 days ago
Winnipeg, Canada Bell Full timep>A proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them.The bottom line: we’re looking for...
-
Consultant, Ict Systems Architecture
16 hours ago
Winnipeg, Canada Bell Full timeA proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them. New employees at Epic enter a dynamic...
-
Ict Customer Support, Level 1, Epic
6 months ago
Winnipeg, Canada Bell Full timeA proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them. New employees at Epic enter a dynamic...
-
Ict Customer Support, Level 1, Epic
6 months ago
Winnipeg, Canada Bell Full timeA proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them. New employees at Epic enter a dynamic...
-
Ict Customer Support
3 months ago
Winnipeg, Canada Bell Full timeA proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them. New employees at Epic enter a dynamic...
-
Winnipeg, Manitoba, Canada Bell Full timeAbout the RoleWe are seeking a highly skilled ICT Systems Engineer to join our team in Winnipeg, Canada. This is a full-time position that offers a unique opportunity to work with cutting-edge technology and contribute to the success of our clients.
-
Director ICT Services
3 weeks ago
Winnipeg, Canada Winnipeg Regional Health Authority Full timeRequisition ID: 365601 Position Number: 20060325 Posting End Date: Open until filled City: Winnipeg Employer: Shared Health Site: Shared Health - Digital Health Air Canada Department / Unit: Digital ICT Services Job Stream: Non-Clinical Union: Non Union Anticipated Start Date: 10/07/2024 FTE: 1.00 Anticipated Shift: ...
-
Director ICT Services
3 weeks ago
Winnipeg, Canada Winnipeg Regional Health Authority Full timeRequisition ID:365601 Position Number:20060325 Posting End Date:Open until filled City:Winnipeg Employer:Shared Health Site:Shared Health - Digital Health Air Canada Department / Unit:Digital ICT Services Job Stream:Non-Clinical Union:Non Union Anticipated Start Date:10/07/2024 FTE:1.00 Anticipated Shift:Days;Standby coverage as required Work...
-
Electrical Designer
2 weeks ago
Winnipeg, Canada Phasor Engineering Inc Full timeh3>Job DescriptionPHASOR Engineering Inc. is a dynamic consulting firm specializing in the engineering and design of overhead & underground transmission/distribution systems, substations, fibre optics, as well as substation and transmission foundations. Our expertise allows us to be involved in a diverse range of projects from conceptual engineering through...
-
Specialist, Vendor Relations, Epic
7 months ago
Winnipeg, Canada Bell Full timeA proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them. New employees at Epic enter a dynamic...
-
Electrical Designer
2 weeks ago
Winnipeg, Manitoba, Canada Phasor Engineering Inc Full timeJob OverviewPhasor Engineering Inc. is a dynamic consulting firm with expertise in engineering and design of overhead & underground transmission/distribution systems, substations, fibre optics, as well as substation and transmission foundations.Job DescriptionWe are seeking a highly motivated Electrical Engineer COOP to join our engineering teams. This role...
-
Winnipeg, Manitoba, Canada Phasor Engineering Inc Full timePhasor Engineering Inc. is a dynamic consulting firm specializing in engineering and design services for transmission, distribution, substation, and fibre optics projects.We are seeking a highly motivated Electrical Engineer COOP to join our team. This role involves working on various design projects, including underground and overhead...
-
electrical engineer
4 weeks ago
Winnipeg, Canada Tower Engineering Full timeWork Term: PermanentWork Language: EnglishHours: 37.5 hours per weekEducation: Bachelor's degreeExperience: 3 years to less than 5 years or equivalent experienceWork settingUrban areaPrivate company, corporation or industryEngineering firmOffice buildingTroubleshootingTasksConduct feasibility, design operation and performance research of electrical...
-
Manager, Managed Services, Epic
3 months ago
Winnipeg, Canada Bell Full timeA proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them. New employees at Epic enter a dynamic...
-
electrical engineer
4 weeks ago
Winnipeg, Canada Tower Engineering Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 37.5 hours per weekEducation: Expérience: EducationBachelor's degree or equivalent experienceWork settingUrban areaPrivate company, corporation or industryEngineering firmOffice buildingTroubleshootingTasksConduct feasibility, design operation and performance research of electrical...
-
Electrical Engineering Professional
2 weeks ago
Winnipeg, Manitoba, Canada Phasor Engineering Inc Full timeAbout Phasor Engineering Inc.Phasor Engineering Inc. is a dynamic consulting firm specializing in the engineering and design of overhead & underground transmission/distribution systems, substations, fibre optics, as well as substation and transmission foundations.We offer a competitive compensation package and excellent opportunities for growth and...
-
Service Delivery Manager, Epic
3 months ago
Winnipeg, Canada Bell Full timeA proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them. New employees at Epic enter a dynamic...
-
Electrical Designer
1 month ago
Winnipeg, Canada Internetwork Expert Full timep>PHASOR Engineering Inc. is a dynamic consulting firm specializing in the engineering and design of overhead & underground transmission/distribution systems, substations, fibre optics, as well as substation and transmission foundations. Our expertise allows us to be involved in a diverse range of projects from conceptual engineering through to commissioning...
-
System Integrator
8 months ago
Winnipeg, Canada Eramosa Engineering Inc. Full timeSystem Integrator GUELPH · LONDON · CALGARY · WINNIPEG We are currently looking for an individual that is interested in a full time System Integrator (SI) role. The successful applicant must have experience in PAC/PLC/RPU/RTU/DCS programming for various manufacturer platforms (GE, Emerson, Schneider, Allen-Bradley, Siemens) and SCADA/HMI...
-
Winnipeg, Manitoba, Canada MatchBox Consulting Group Full timeMatchBox Consulting Group, a leading engineering consulting firm in Winnipeg, MB, is seeking an experienced Electrical Design Engineer to join their team. As part of our client's mechanical and electrical engineering services, this role plays a crucial part in delivering innovative and sustainable projects across various industries.Job SummaryThe successful...
