12735-program Manager

2 weeks ago

Vancouver, Canada S.U.C.C.E.S.S. Full time

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

**Division**: Career and Youth Services

**Program**: Community Leadership Initiative

**Employment Type**: Permanent Full-Time (35 hours per week)

**Job **Summary**

The Program Manager is responsible for managing the Community Leadership Initiative (CLI) program and supporting youth’s civic engagement through volunteering and community projects. The Program Manager works with external partners and provides support and supervision to Youth Workers and Program Assistant.

**Reports To**:Program Director

**Key Duties and **Responsibilities**:

- Manages the service operations and continual development of the CLI program
- Supports the continual development of the CLI program within the Career and Youth Services (CYS) division
- Collaborates with other programs in CYS division for strategic planning to achieve common goals
- Provides support and supervision to Youth Workers to assist in implementing daily program activities
- Assists Youth Workers in designing the youth programs and their schedules
- Supports and facilitates group sessions when needed
- Assists in budget control, program evaluation and community liaison
- Analyses the trends of service needs and reports to Program Director
- Ensures all Youth Workers maintain up-to-date client and group records
- Strives to achieve the programs' target enrolment numbers
- Works closely with community organizations
- Networks and promotes youth programs via social media and through community channels
- Assists the Program Director in reviewing existing program structure and plans, and recommends changes to drive effective and efficient services that meet the best practices and standards required by Council on Accreditation (COA)
- Assists the Program Director on proposal development activities
- Attends divisional staff meeting and training opportunities
- Works closely with staff members of other S.U.C.C.E.S.S. divisions/offices in providing joint support to our youth clients
- Represents S.U.C.C.E.S.S. in attending external meetings under corporate guidelines
- Provides support to agency wide initiatives such as inter-agency collaborations (e.g., job fairs, career panels, etc.) when required
- Represents the organization in media functions and interviews on items related to the division and in collaboration with corporate communications department
- Performs other related duties as assigned by the Program Director

**Education, **Training and Experience**:

- Bachelor’s Degree in Social Sciences, Human Services or related discipline
- A Minimum of 2 years of work experience with youth population
- A Minimum of 2 years’ experience managing higher education programs
- Experience in youth counseling, personal development, education planning, or in a related field
- Experience working with marginalized youths
- Experience with multicultural clientele
- Experience in program planning and participant recruitment
- Experience in budget management and financial control is an asset
- Experience in program marketing and promotion is an asset

**Job Skills and **Abilities**:

- Excellent written and oral communication skills
- Excellent interpersonal and intercultural communication skills
- Excellent program management and administration skills
- Excellent leadership skills
- Excellent program engagement and facilitation skills
- Excellent critical thinking and analytical skills
- Excellent program/service promotion and marketing skills
- Excellent documentation and administrative skills
- Excellent time management, organization, and prioritization skills
- Ability to work independently and as a part of a team
- Ability to manage complex and challenging situations
- Ability to take initiative and & results-oriented
- Excellent public speaking skills
- Second language an asset

**Additional Information**:

- Criminal Record Check (Vulnerable Sector) Required
- Able to work evenings and weekends as required
- Able to travel within the lower mainland

**About S.U.C.C.E.S.S.**:
S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, af

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