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Medical Receptionist

3 months ago

Kingston, Canada Tsi Kanonhkhwatsheri:yo IIPCT Full time

Tsi Kanonhkhwatsheríyo

Indigenous Interprofessional Primary Care Team

A Place Where There is Good Medicine

INTERNAL/EXTERNAL POSTING

MEDICAL RECEPTIONIST -Kingston Location

Permanent Full-Time 40 hours weekly

Monday and Thursday Rate of Pay: $19.33 - 24.08/hr plus complete employer paid benefit package and HOOPP Pension

JOB SUMMARY:
The Medical Receptionist is to respond to telephone and electronic inquires, manage client appointments, and other tasks in order to ensure smooth and efficient functioning of the practice and provide an exceptional standard of care to our patients.
- Ensure that Start of Day, General Duties, and End of Day procedures are followed.
- Coordinate appointments, patient information and responding to urgent patient needs by directing to appropriate member of the Primary Care Team
- Respond to telephone inquiries from patients, families, health care professionals, determine the nature of the query and re-direct accordingly.
- Provide assistance and support by booking or arranging procedural appointments and pharmacist inquiries as part of the interdisciplinary team.
- Comply with the protocols in place at the practice for the scanning/indexing and workflow of correspondence.
- Ensure proper letters of notification of medical appointments and medical correspondence as part of the interdisciplinary team.
- Maintain IIPCT’s values in the provision of culturally safe care.
- Maintain professional, respectful & cordial internal relations between staff, health services providers as well as community partners.
- Create a warm inviting reception for community members, visitors, clients, and families in person and on the phone.
- Communicate with community agencies and other health care providers to provide practical support for clients

.Collaborate as part of the interdisciplinary team for the best interest of the clients, their families,in person and on the telephone.

EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS
- OSSD or equivalent; Medical Administrative diploma will be considered an asset
- Minimum of 1 year experience in medical receptionist role.
- Good understanding of privacy and confidentiality requirements
- Excellent interpersonal, communication (oral and written) skills
- Willingness to work flexible hours
- Ability to work in a fast-paced environment
- Exceptional attention to detail and accuracy
- Experience working in an Indigenous multi-service health and wellness environment is preferred.

CONDITIONS OF EMPLOYMENT:

- Must be able to provide a clear Vulnerable Sector check
- Must have current CPR/First Aid and AED certification
- Must have a valid ‘G’ Driver’s License, clear Driver’s Abstract

DEADLINE FOR APPLICATIONS: July 5, 2024 by 430pm

**Job Types**: Full-time, Permanent

Pay: $19.33-$24.08 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift

**Education**:

- Secondary School (preferred)

**Experience**:

- medical receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 2024-01-31