Guest Services Representative

6 months ago


Woodstock, Canada Gateway Casinos Full time

**Job Type: Part-Time**

**The Gateway to Your Future**

**We Provide**
- Benefit options for full and part-time employees
- Retirement savings plan for full and part-time employees
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities

**Key Responsibilities**
- Meet, greet and assist guests, answer inquiries, and provide solutions for any concerns
- Provide information on current and upcoming events and promotions
- Explain and enroll customers in the rewards loyalty program
- Assist in implementing on-site events, promotions and entertainment initiatives

**What You Bring**
- A minimum one year of experience in a related field
- Proven high level of customer service
- Organizational, interpersonal, analytical and communication skills.
- Intermediate knowledge of computer programs and mathematical skills
- The ability to obtain registration with provincial gaming regulatory body
- Friendly and personable energy and a willingness to go the extra mile for guests.
- Excellent communicator who can comfortably talk to guests regarding events and promotions.
- Able to juggle multiple tasks, manage time efficiently, and thrive in a fast-paced environment.
- Patient, positive demeanor with everyone you meet.

**Why Work With Us?**
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

**Get to Know Gateway**

Not the right fit this time? Follow us on our careers social media pages



  • Woodstock, Canada Gateway Casinos Full time

    **Job Type: Contract (1-year mat leave)** **The Gateway to Your Future** **We Provide** - Exciting, supportive and fun work environment - Family and friends discounts on travel, tech, food, beverage, and fitness - Development and training opportunities **Key Responsibilities** - Meet, greet and assist guests, answer inquiries, and provide solutions for...


  • Woodstock, Canada Gateway Casinos Full time

    **Job Type: Contract (Covering 1yr mat leave)** **The Gateway to Your Future**: **We Provide** - Exciting, supportive and fun work environment - Family and friends discounts on travel, tech, food, beverage, and fitness - Development and training opportunities **Key Responsibilities** - Meet, greet and assist guests, answer inquiries, and provide solutions...


  • Woodstock, Canada Gateway Casinos Full time

    **Job Type: Contract (6 months)** **The Gateway to Your Future** You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this pivotal...


  • Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job DescriptionWe are seeking a highly motivated and friendly Customer Service Representative to join our team at Holiday Inn Express & Suites Woodstock South. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling reservations and check-ins, and ensuring that our guests have an enjoyable stay with...


  • Woodstock, Canada STILES MOTEL Full time

    About Stiles MotelWe are a dynamic and customer-focused organization seeking a highly skilled Customer Service Representative to join our team. As a key member of our staff, you will play a vital role in ensuring exceptional customer experiences and fostering strong relationships with our guests.


  • Woodstock, Canada Gateway Casinos Full time

    **Job Type: Part-Time Secondment** **The Gateway to Your Future** **We Provide** - Exciting, supportive and fun work environment - Family and friends discounts on travel, tech, food, beverage, and fitness - Development and training opportunities **Key Responsibilities** - Meet, greet and assist guests, answer inquiries, and provide solutions for any...


  • Woodstock, Canada STILES MOTEL Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at STILES MOTEL.Key Responsibilities:Greet guests and direct them to the correct contact or service area.Provide basic information to clients and the public in a friendly and professional manner.Obtain and process information required to deliver...


  • Woodstock, Canada STILES MOTEL Full time

    Job DescriptionWe are seeking a highly organized and customer-focused individual to join our front desk team at Stiles Motel. As a Customer Service Representative - Front Desk, you will be the first point of contact for our guests and play a critical role in ensuring their stay with us is enjoyable and memorable.The ideal candidate will possess excellent...

  • Hotel Night Auditor

    4 weeks ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Summary: We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of our hotel's guest services.Key Responsibilities:Investigate and resolve guest complaints and claims in a fair and...

  • Hotel Night Auditor

    4 weeks ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Hotel Night AuditorJob Summary: We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a Hotel Night Auditor, you will be responsible for investigating complaints and claims, registering arriving guests, and resolving issues in a fast-paced environment.Key...


  • Woodstock, Canada Gateway Casinos Full time

    **Job TypePart-Time** **The Gateway to Your Future** Do you like chatting and interacting with guests? Know how to have fun on the job, work well under pressure, juggle multiple demands in a team setting? If you like the flexibility of working evenings and weekends, in a fun exciting environment. Put yourself in the heart of the action. Gateway is seeking...

  • Hotel Night Auditor

    4 weeks ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job SummaryWe are seeking a detail-oriented Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our hotel's front desk and guest services.Key ResponsibilitiesInvestigate and resolve guest complaints and claims in a...

  • Hotel Night Auditor

    4 weeks ago


    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job SummaryWe are seeking a detail-oriented Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our hotel's front desk and guest services.Key ResponsibilitiesInvestigate and resolve guest complaints and claims in a...

  • Hotel Night Auditor

    4 weeks ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Summary: We are seeking a detail-oriented Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our hotel during the night shift.Key Responsibilities:Investigate complaints and claims in a fair and timely manner.Register...


  • Woodstock, Canada SAF-HOLLAND Canada Limited Full time

    Reporting to the National Sales Manager, you will work as a partner with the outside sales/service representatives to represent SAF-Holland and Haldex products. You will support the sales activities of the OEM, Fleet and Aftermarket Sales personnel in Canada by improving their product knowledge and technical skills. The Technical Service Representative...


  • Woodstock, Canada SAF-HOLLAND Canada Limited Full time

    Reporting to the National Sales Manager, you will work as a partner with the outside sales/service representatives to represent SAF-Holland and Haldex products. You will support the sales activities of the OEM, Fleet and Aftermarket Sales personnel in Canada by improving their product knowledge and technical skills. The Technical Service Representative...


  • Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Hotel Front Desk RepresentativeAbout the Role:The Hotel Front Desk Representative is a key member of our team at Holiday Inn Express & Suites Woodstock South. This role involves providing exceptional customer service, managing room assignments, and processing reservations in a fast-paced hospitality environment.Key Responsibilities:Investigate...


  • Woodstock, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Woodstock, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...


  • Woodstock, Canada Gateway Casinos Full time

    **Job Type: Part-Time CONTRACT** **The Gateway to Your Future** Do you like chatting and interacting with guests? Know how to have fun on the job, work well under pressure, juggle multiple demands in a team setting? If you like the flexibility of working evenings and weekends, in a fast-paced dining room. Put yourself in the heart of the action. Gateway is...


  • Woodstock, Canada Circle K Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and safe store environment.Key Responsibilities:Provide exceptional...