E-commerce Order Fulfilment-customer Service

3 months ago


Etobicoke, Canada BERETTA FARMS LTD Full time

Beretta Farms is excited to announce we are looking for a customer service representative to join our Ecommerce sales and marketing team. Celebrating over 30 years in business, direct to home deliveries and our farm store is where it all began, and the sky is the limit on what could come for this sector of our business.

**Job description**

Beretta Farms is excited to announce we are looking for an Order Fulfilment - Customer Service Representative to join our E-commerce Department. Celebrating over 30+ years in business, direct to home deliveries and our farm store is where it all began, and the sky is the limit on what could come for this sector of our business.
- Manage the online experience through our Shopify ecommerce website - execute on updates to our online store so inventory and product information is maintained and easily accessible
- Be responsible to pull daily orders from our online store, prepare orders for shipping and interact with customers on order status and product and brand questions
- A portion of each shift will be spent moving orders and stock in / out of cold storage walk-in space. You will be provided with the right gear to stay warm
- Be a part of our retail Farm Store team every Saturday morning in King City, ON - manage inventory with team to replenish stock, merchandise product and interact with customers for the ultimate fresh from the farm experience
- Work with our operations and logistics team on daily delivery route set up and ensure orders arrive on time and are fulfilled in full
- Helps maintain and organize inventory so proper rotation and product shelf life is managed
- Help with occasional delivery, must have valid driver's license
- Works with our sales and marketing team on creating farm events and customer events to drive revenue and enhance the Beretta customer experience with our brand

We are looking for individuals that are driven, self-starters and extremely detail oriented in taking on many diverse tasks and helping enhance our customer experience for our home clients. The role is a healthy mix of computer work and in person order picking and retail selling. A great opportunity to participate in sales, marketing and operations of a business. If you are excited about food and thrive in a fast-paced environment with ample opportunity for advancement and grow your career, this is the place for you..

Salary and comp plan based on experience and expertise. The role is based out of our Etobicoke location primarily with work at our online store and events in King City. We also offer a comprehensive health benefits plan and a staff discount on all products.

**Job Types**: Full-time, Permanent

Pay: $35,567.92-$49,140.87 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Application question(s):

- Do you have a valid Drivers License?

Work Location: In person



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