IT Contracts Manager

3 months ago

Toronto, Canada The Salvation Army Canada and Bermuda Full time

**IT Contracts Manager**

**Location: Remote/Hybrid (Toronto)**

**Division: Information Technology, Managed IT Services**

**About The Salvation Army**

For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing necessities of life such as food, clothing, and shelter. And our work goes well beyond that to including supporting people through unemployment, loneliness, finding church community, and responding to family challenges. We continually adapt to meet emerging needs.

**What you will do in this role**:

- Provide input and participate in the negotiation of contracts with clients, vendors, suppliers, and other third-party entities.
- Review contracts and identify potential risks and opportunities.
- Ensure compliance with company policies, legal regulations, and contractual obligations.
- Manage the contract lifecycle, from initiation to renewal or termination.
- Liaise with internal stakeholders, including legal, finance, and operations teams, to ensure alignment with business objectives.
- Develop and maintain strong relationships with clients, vendors, and other stakeholders.
- Monitor contract performance and ensure timely delivery of goods and services.
- Conduct contract training for employees to ensure awareness and understanding of contract requirements.
- Identify areas for contract process improvement and implement changes as needed.
- Coordinates deliverables and plans with other project managers, change managers, communications and SMEs, Divisional & Territorial Headquarters staff.

**What you bring to the table**:

- Bachelor's degree in business administration or a related field
- 7 - 10 years’ experience with 5 years hands on experience in contract management, negotiation, and administration.
- Knowledge of legal and regulatory requirements related to contracts.
- Proficiency in contract management software and tools.
- Experience with telephony, ISP, IT Managed Services, Software and Hardware is preferred.
- Ability to deal with others effectively within a team setting and to use judgment and diplomacy.
- Ability to manage multiple contracts and projects simultaneously.
- Demonstrated ability to plan, set, organize and accomplish objectives.
- Strong computer literacy with advanced MS Office 365 software skills
- A critical thinker with advanced capacity for analysis and synthesis
- Ability to work independently and as part of a team
- Strong communication and negotiation skills
- Strong problem-solving skills
- Excellent time management skills
- Relationship management and influencing skills

**What We Promise**
- Belonging to a creative, dynamic team of IT professionals where what you do will make a difference in your own backyard and across Canada & Bermuda
- Work from home and flexible hours
- Continuous learning and growth through challenging work
- The chance to be part of a leading digital and business transformation for over 100,000 employees and volunteers
- An opportunity to launch and/or grow your career with a huge, stable, international not-for-profit organization
- We live our **Core Values** **as a faith & values-based organization, we hire and serve people of all backgrounds, faiths, and traditions - there’s a place for everyone to belong here.

**How We Hire**

We embrace equity, diversity, justice, inclusion and belonging and we’re committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be. The Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.

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