Employment and Income Assistance Counsellor

1 month ago

Winnipeg, Canada Manitoba Government Full time

**Employment and Income Assistance Counsellor**:
SP3 Social Services Worker 3

Regular/full-time; TerM/Full-time

Department of Families

Community Service Delivery

Winnipeg MB

Advertisement Number: 43525

Salary(s): SP3 $56,569.00 - $74,650.00 per year

Closing Date: February 2, 2025

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities.

An eligibility list may be created to fill similar positions within Winnipeg and the surrounding areas, and if established will remain in effect for 12 months.

The Manitoba Government has a comprehensive benefit package which includes extended health care, health spending account, dentalcare, vision care, long term disability insurance, group life insurance, maternity/paternity leave, family related leave, and a defined pension plan (some pension plans allow for portability between the Civil Service Superannuation Board and employers).

To be considered for this competition, you are required to submit the Application Form for screening, a resume and a cover letter. Note: Only those who submit an Application Form, Resume and Cover Letter will be considered. See below for further instructions.

Conditions of Employment:

- Must be legally entitled to work in Canada
- Must have a valid full stage Class 5 driver's licence and the ability to travel within the Province of Manitoba.
- Must be available to work evenings, weekends and statutory holidays on occasion.
- Must provide a current satisfactory Criminal Record Check (including Vulnerable Sector Search).
- Must provide a current satisfactory Child Abuse Registry Check.
- Must provide a current satisfactory Adult Abuse Registry Check.

Qualifications:
**Essential**:

- Post-secondary education in the social services field. This may include a certificate, diploma or degree. An equivalent combination of education, training and experience within the social services field may be considered.
- Experience working with individuals/families from diverse backgrounds (cultural, financially disadvantaged, persons with disabilities, socially disadvantaged, newcomers, etc.) who may face multiple barriers and challenges such as addictions, mental illness, disability and employment.
- Ability to manage conflict in a calm, assertive and respectful manner.
- Strong English written communication skills
- Effective English verbal communication skills.
- Strong interpersonal skills.
- Ability to independently problem-solve with understanding and empathy while also ensuring that Legislation and policy are appropriately and equitably applied.
- Ability to set priorities, to organize and exercise initiative in a complex and fast-paced work environment with high-volume caseloads and competing demands.
- Ability to work effectively in a team environment with participants, other programs and external resources.
- Proficiency in MS Office (Word and Outlook).

**Desired**:

- Case management experience in a social service setting.
- Knowledge of Employment and Income Assistance programs through awareness and/or lived experience.
- Ability to read, write and verbally communicate in French (required for some positions only).

**Duties**:
**Who you are**:

- You have strong interpersonal communication skills and you interact with people with dignity, respect, objectivity and the desire to actively listen and learn.
- You are a great listener, you can articulate clearly and you understand the importance of looking beyond what is at the surface, and you can maintain flexibility in your approach and planning with participants and their families.
- You are open to collaborating with your co-workers and others to better meet the needs of your participants. You are also adaptable to changes in workload, policies and procedures.
- You are comfortable with technology, using multiple computer and business programs.

**What we offer**:

- A career in a helping and caring profession with the ability to make a profound and lasting impact in the lives of people.
- A positive work environment where you can build successful and long-lasting professional relationships with co-workers who will share their knowledge and expertise with you.
- Every day is different with variety in tasks and challenges.
- Training from orientation to on-going professional development within EIA that will give you the tools you need to be successful.
- Advertisement # 43525
- Talent Acquisition
- Human Resource Services
- 600-259 Port

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