Counsellor for Social Services

3 days ago

Winnipeg, Manitoba, Canada Manitoba Government - Department of Families Full time

Job Title: Counsellor for Social Services

About the Role:

We are seeking highly motivated and empathetic individuals to fill several Employment and Income Assistance (EIA) Counsellors within Winnipeg & the surrounding areas.

Job Description:

The EIA program is a program of last resort that provides financial and other assistance to eligible Manitobans who have no other way to support themselves or their families. The program works with persons living with disabilities to meet their specialized needs and ensure inclusion in the community while also partnering with employable participants and their families to encourage access and participation in the workforce.

Candidates who are currently enrolled in post-secondary education in Social Services, who will be graduating in the next six months are encouraged to apply. Candidates that do not meet all essential criteria may be considered for development opportunities at a commensurate rate of pay (SP1-SP2) and duties may be modified accordingly.

Key Responsibilities:

  • Providing strong interpersonal communication skills and interacting with people with dignity, respect, objectivity and the desire to actively listen and learn.
  • Being a great listener, articulating clearly and understanding the importance of looking beyond what is at the surface, and maintaining flexibility in your approach and planning with participants and their families.
  • Collaborating with co-workers and others to better meet the needs of your participants. You are also adaptable to changes in workload, policies and procedures.
  • Being comfortable with technology, using multiple computer and business programs.

Requirements:

  • Post-secondary education in the social services field. This may include a certificate, diploma, or degree. An equivalent combination of education, training and experience within the social services field may be considered.
  • Experience working with individuals/families from diverse backgrounds who may face multiple barriers and challenges such as addictions, mental illness, disability and employment.
  • Ability to manage conflict in a calm, assertive and respectful manner.
  • Strong English written communication skills.
  • Effective English verbal communication skills.
  • Strong interpersonal skills.
  • Ability to independently problem-solve with understanding and empathy while also ensuring that Legislation and policy are appropriately and equitably applied.
  • Ability to set priorities, to organize and exercise initiative in a complex and fast-paced work environment with high-volume caseloads and competing demands.
  • Ability to work effectively in a team environment with participants, other programs and external resources.
  • Proficiency in MS Office (Word and Outlook).

What We Offer:

  • A career in a helping and caring profession with the ability to make a profound and lasting impact in the lives of people.
  • A positive work environment where you can build successful and long-lasting professional relationships with co-workers who will share their knowledge and expertise with you.
  • Every day is different with variety in tasks and challenges.
  • Training from orientation to on-going professional development within EIA that will give you the tools you need to be successful.

The estimated salary for this role is approximately $$$60,000-$80,000 per year, based on the location and industry standards.

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