Team Leader, Customer Service

The Team Leader call center must ensure the efficiency of employee’s work. Must be able to detect potential issues and find solutions to solve them or escalate them to next level. Require good communication skills both in writing and verbal. - Must be on calls 50% of weekly schedule to answer incoming calls from customer and merchant to take appropriate...

**Join our CP360 Family, today!** **Who We Are**: W elcome to ContactPoint 360, the world’s fastest-growing global BPO. At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together. With 8 years of remarkable growth, our team has expanded to over 3500+ passionate and successful...

The Team Leader is always at the heart of the action! He is involved in the planning, supervision and control of their team's activities: testing, functional development, data conversion, or solution deployment. This role also builds a network of contacts to support problem-solving and team performance. In addition to being tasked with stimulating...

Job Description - Regional Team Lead It’s an exciting time to be at ASI Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our...

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and...

**Welcome to Muraflex** Muraflex is a leading architectural manufacturing company bringing high end glass partition walls to commercial spaces. Our elegant and design-savvy products are created and manufactured in Montreal with a European touch that distinguishes our unique style. Muraflex products are not only high-performing but also always emblematic of...

**Join our CP360 Family, today!** **Why Join ContactPoint360?** At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee...

**Join our CP360 Family, today!** **Why Join ContactPoint360?** At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee...

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

**What You'll Do**: - The Cisco Customer Experience team in Canada is in search of a seasoned leader and effective communicator with a profound grasp of business fundamentals, service lifecycle execution, and cross-functional team alignment. This individual will spearhead a team comprising Engineering Technical Leaders, Delivery Architects, and Networking...

**Main responsibilities**: - Establish work schedules for the members - Help in training employees - Enforce quality, service, and cleanliness standards - Ensure customer satisfaction and the quality of the customer experience - Participate in the control of financial, material, and technological resources for your section - Participate in the execution of...

Are you looking to develop your sales career in a position with un-capped commissions and a competitive base salary? Are you an effective sales leader who can get the best of your team? Our division is experiencing hyper growth and we are seeking an experienced sales leader to join our aggressive and dynamic team. We need a sales leader who can coach, be...

Posting Description: Are you an operational people leader in the insurance industry who enjoys teaching the team the ropes while also being a problem solver? Are you looking to join an established organization in the industry for the next steps in your career? Aon has the opportunity for you! This is a hybrid role with the flexibility to work virtually...

**About the Position** **Key Responsibilities & Responsibilities** - Assisting customers, receiving and processing requests based on designated program specifications via phone and/or our ticketing systems. - Interact with customers to provide information and/or technical assistance in response to inquiries about their accounts, orders, websites, products,...

**About the role** **Key Roles & Responsibilities** - Assisting customers, receiving and processing requests based on designated program specifications via phone and/or our ticketing systems. - Interact with customers to provide information and/or technical assistance in response to inquiries about their accounts, orders, websites, products, shipping...

**Company Description** American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of...

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential. Customer Ser We believe that genuine care can make a real difference in the...

**Job Summary** **What is the Opportunity?** The Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. You will strive to constantly improve functions taking a client focused approach to effectively process client requests and provides advice...

**Currency Operations Team Leader** **Take a central role** The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the...

Overview: **_ Retail Merchandising Team Lead_** **_ Are you a leader passionate about Merchandising, Retail Environments and Teamwork? _** We are currently seeking an experienced **Merchandising** **Team Lead** to join our dynamic on-site operations team. We’re looking for a go getter that takes pride in their work, is a natural leader that creates a fun...