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Avaya Technical Administrator
1 week ago
NOVA Networks is seeking an Avaya Technical Administrator that has a strong knowledge of Avaya VOIP phone systems.
Responsibilities include, but are not limited to:
- Troubleshooting, repair and maintenance of Avaya VOIP equipment.
- Inform management of maintenance issues and user response to repairs.
- Communicating with customers about Avaya VOIP issues.
- Working on & resolving customer issues.
- Hands-on work experience supporting IT/Telecommunication products.
- Avaya Communications Manager experience.
- Excellent verbal and written communication skills.
- Strong troubleshooting and problem solving skills.
Nice to Have's:
- Certificate/Technical in telecommunications or electronics.
- Avaya Certifications (ACIS and/or ACSS.)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- 3-5 years of experience with Avaya VOIP systems
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Avaya VOIP: 1 year (required)
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