Product Manager

7 months ago

Ottawa, Canada Avaya Full time

**About Avaya**:
Who is Avaya?
Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every minute of every day, we power positive and productive interactions that drive customer loyalty, team collaboration and business success.
We’re focused on Innovation without Disruption, removing barriers, and placing our customers best interests at the forefront of everything we do. The world is evolving in technologically exciting ways, and we strive to lead revolutions in how businesses leverage the cloud, artificial intelligence, automation, and mobility.
We aren’t just focused on customer experience, we also prioritize the employee experience, and we work hard to engage and empower our people throughout their career with us. We’re seeking the best diverse talent to shape and transform how the world connects. Find out more at Careers at Avaya

**About The Opportunity**:
The Solutions and Technology team is looking for an Offer Manager to oversee a specific set of offers from conception to market launch, and to leverage commercial strategies that drive adoption of new offers in the market globally. You will engage with product management, sales teams, partners and external customers to understand customer needs, and translate those needs into viable solutions. Your initiatives will drive an evolution of the Avaya commercial strategy, as Avaya solutions evolve to deliver best in class customer experience solutions.
- Acts as a voice of the customer translating their needs into financially viable solutions.
- Applies a balance of technical and business/market expertise to create offers that address customer needs, complement the company’s strategy, and contribute to the company’s financial success.
- During major transitions such as market launch or withdrawal will plan and execute the transition to competitive advantage and eliminate revenue risk for Avaya and our customers.
- Builds connections across functions with internal stakeholders, such as product & program management, marketing, services, sales, and go-to-market so that the offer is a holistic solution for customers and absorbed quickly and successfully in the market.
- Works independently and exercises judgement within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results.

**About You**:
EXPERIENCE
- Strong Experience in launching new solutions to market.
- Demonstration of quantifiable success in previous roles.
- Bachelor’s degree or equivalent experience
- 5+ years of experience in the industry

SKILLS & COMPETENCIES
- Ability to work and drive success in a cross-functional team environment, including globally diverse teams.
- Big picture thinking on emerging technologies, services, and solutions.
- Strong understanding of pricing strategies and data driven pricing analytics

**Compensation**:
The pay range for this opportunity is from $101,500 to $137,000 + performance-related bonus + benefits

Our Benefits include:

- Well-Being We provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs.
- Recharge & Refuel We work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis.
- Continuous Learning Grow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country.
- Growth & Development A feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success.
- Giving Back We recognize Avayans for their time and effort spent impacting causes within their communities. And we host an annual, company-wide Month of Giving.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

**Experience**:

- 5 - 8 Years of Experience**Education**:

- Bachelor degree or equivalent experience**EQUAL OPPORTUNITIES & PRIVACY STATEMENT**:

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