Operations Manager

1 month ago

Owen Sound, Canada Watson Building Supplies Full time

**Position Summary**:
**Key Responsibilities**
- Promote a positive working environment.
- Manage the team by providing clear communication, motivation, coaching, and correcting as necessary.
- Ensure performance plans are set, maintained, and continuously improved.
- Identify and coordinate daily activities and schedules as well as plan staffing levels based on business needs.
- Collaborate across departments to drive optimal productivity.
- Measure and track effectiveness and efficiency of operations.

**Other Responsibilities**
- Ensure adherence to provincial and Company safety policies and perform regular management safety reviews.
- Responsible for yard, equipment, and fleet safety - including cleanliness, maintenance, and inspections.
- Assist in loading and unloading trucks, driving a forklift, and receiving stock (if necessary).
- Responsible for full-cycle delivery management and accuracy.
- Maintain open and clear lines of communication with customers and proactively inform them of any issues.
- Monitor delivery of inbound and outbound material.
- Maintain appropriate inventory levels in the yard, controlling shrinkage and damaged inventory.
- Oversee inventory counting and close-out procedures.
- Understand the financial operations of volume-buying and selling.
- Oversee customer service and store management and maintain service standards.
- Utilize internal reports, processes, and procedures to help provide superior customer service.
- Regularly perform audits on yard activities and performance and then investigate and resolve issues.

**Skills and Qualifications**
- A 4 year-degree preferably or equivalent work experience.
- Minimum of 5 years of experience in shipping, warehouse, operations, and/ or transportation teams
- Proven ability to work in a team environment.
- Effective team player and leader with strong communication skills (verbal, written, and interpersonal)
- Experience in and knowledge of the construction industry and building materials is required.
- High degree of reading, writing, numeracy, and oral communication skills (speak, read, and write in English.
- Demonstrate empathy and understanding when dealing with employee issues.
- A positive can-do attitude is essential.

**Benefits**
- Health benefits - including drug coverage, practitioner, dental, vision, disability, and life insurance.
- Retirement savings (pension or other) are provided.
- Perks - Company discounts (mobile phone, gym membership, etc.), training programs and opportunities for career advancement, group events, and more

**Vision**

We will be the premier distributor in every market we serve through embracing our unique culture and professional humility.

**Mission**

We create opportunities, build significant relationships, and deliver solutions.

**Core Values**
- Our people have the independence and authority to make a difference.
- We invest in relationships and every person is important.
- Our highest priority is serving others.
- We passionately pursue a safe work environment along with a relentless focus on operational excellence.
- We believe you can never go wrong, doing the right thing.

**We are an equal opportunity employer.**

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

Schedule:

- Day shift

Work Location: In person

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