Program Coordinator

6 months ago

Edmonton, Canada Kids Up Front Edmonton Full time

**OUR ORGANIZATION**

Kids Up Front Edmonton is part of a national body called Kids Up Front Canada that oversees 6 regions across the country. Since 2003, Kids Up Front Edmonton has opened over 500,000 doors for children, youth and families with financial or social barriers by providing access to a variety of fun experiences valued at over $13.5 M.

A critical success factor of the Kids Up Front model of providing thousands of kids with enriching experiences, is the diverse network of more than 125+ child-serving community agencies operating within the education, health and the community service sectors. Kids Up Front is highly regarded by these agencies as our experiences add immeasurable value to the child and family services sector within the Edmonton Capital Region.

**OUR VISION**

A world in which all kids have access to enriching experiences.

**THE OPPORTUNITY**

Embark on a meaningful journey as the **Program Coordinator **at Kids Up Front, where you'll be at the heart of our operations. From managing incoming calls and donations to ensuring seamless program and ticket distributions, your role is pivotal in bringing our impactful initiatives to life. With responsibilities ranging from database maintenance to overseeing volunteer programs, you'll play a crucial part in creating positive experiences for deserving youth and families.. If you're driven by passion, possess strong organizational and communication skills, and are eager to make a difference, join us in shaping transformative moments for the communities we serve

Working with Kids Up Front means you will be integral to creating thousands of memorable experiences for deserving kids across Northern Alberta. It is a fast-paced, fun, and dynamic work environment where you will work with a small but mighty team

We are thrilled to welcome you Are you ready to change lives one experience at a time?

**RESPONSIBILITIES**

Administrative Support
- Provide Edmonton’s monthly numbers for stats keeping.
- Maintain and update data in the Kids Up Front database.
- Pre-event communication to ensure the agency fulfills its responsibilities.
- Post-event follow-up for feedback and agency status records.
- Assist in managing the platforms designed to communicate with agencies and clients (Agency Portal and eHUB).
- Facilitate agency pick-up of physical tickets as needed.
- Adhere to efficiency concerning time frames for ticket distribution, ensuring agencies are notified of opportunities in a reasonable time.
- Engage in the daily ticket & experience in/out processes, ensuring all are being allocated fairly and accurately.
- Train external experience coordinators on policies, procedures, and systems.
- Verify ticket statistics monthly, and present them to the Executive Director for review.
- Document and provide analyses of the number of tickets/experiences per agency, donor, and events monthly.
- Advise Individual and Corporate Donors about the requirements for processing Canada Revenue Agency compliant tax receipting.
- Procure, manage and distribute materials related to the programs.
- Assist with the facilitation of national and local programs as required.
- Identify opportunities to increase the number of valued experiences available for youth.
- Create and execute reports from the Experience Management System to help inform decisions and planning.

Volunteer Program
- Log volunteer hours and responsibilities.
- Manage volunteer opportunities and strategically assign projects to volunteers.
- Host volunteer orientations when appropriate/needed.
- Maintain accurate volunteer records, including police checks and child welfare checks, contact information, etc.

**WHAT WE ARE LOOKING FOR FROM YOU**
- **Education**:A diploma or degree in child and youth services, social work, non-profit management, event management, business, or any other related field is preferred
- **A passion for impact**:Demonstrated commitment to making a positive difference in the lives of children, youth, and families facing barriers.
- **Organizational skills**: Strong ability to manage multiple tasks and responsibilities, ensuring seamless operations in a fast-paced environment.
- **Communication**:Excellent communication skills, both written and verbal, for effective interaction with donors, agencies, and volunteers.
- **Flexibility and adaptability**: Ability to adapt to changing needs, identify opportunities for program enhancement, and facilitate programs and initiatives as required.

**BACKGROUND CHECK**

**COMPENSATION**

The salary range for this position is $50,000 to $52,500 annually.

**LOCATION**

**EQUAL OPPORTUNITY EMPLOYER**

**Salary**: $50,000.00-$52,500.00 per year

**Benefits**:

- Casual dress
- Paid time off
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: Hybrid remote in Edmonton, AB T5P 2P7

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