Program Coordinator

7 months ago

Edmonton, Canada Radius Community Health & Healing Full time

**_Summary_** Profile**

Pregnancy Pathways began as a collaboration of some 25 organizations that came together to address the housing and support needs of pregnant women in Edmonton experiencing homeless.

Radius Community Health and Healing, which runs inner-city health and wellness programs, operates the Pregnancy Pathways program that includes a dedicated residence for 14 women with on-site support services 24/7. In addition to experiencing homelessness, program participants face challenges with trauma, addictions, and mental health.

Program participants often require assistance to access prenatal care and need support to be empowered in making decisions about the care of their infants. More than two-thirds of participants self-identify as Indigenous, and Indigenous cultural teachings and ceremony play a large role in the program.

**Key Responsibilities**
- Assists Program Manager to oversee the day-to-day operation of the 24/7 Pregnancy Pathways Congregate Site
- Assists Program Manager to Complete staff scheduling, including vacation, on-call, weekend, and overnight coverage.
- Reviews and signs off on direct report timesheets.
- Coordinate and conduct regular supervisions with Pregnancy Pathways staff.
- Perform probationary and annual staff evaluations.
- Liaise with Program Manager to address staff coaching and disciplinary action when needed.
- Together with Program Manager, Interview and hire new staff.
- With the support of Program Manager, address tenancy and guest issues as they arise.
- Liaise with Program Manager to communicate with Homeward Trust around building repairs and maintenance when needed.
- Assist Program Manager to fulfill funder reporting requirements.
- Work with Program Manager to insure ongoing intakes and suite occupancy.
- Coordinate and facilitate staff meetings once per month or more as needed.
- Along-side Program Manager, foster ongoing collaboration with EPS, CSS, AHS, and other key partners.
- Ensure Program Participants have access to ongoing, person-centered, programming at the Pregnancy Pathways Site
- Attend, and coach staff to attend, case conferences, court appearances, and related System Advocacy situations with Program Participants when needed. Typically, this relates to Child and Family Services involvement as well as outstanding warrants.
- On-Call duties 1-2 weeks per month

**Qualifications**
- A degree in Human Services or other related discipline.
- 3 years of supervisory experience in Not-for-profit setting
- Experience in residential and/or Supportive Housing setting
- Experience working with Homeward Trust is an asset.
- Experience working with marginalized women and children.
- Experience in system navigation and advocacy is essential.
- An understanding of Pre and Post-Natal community supports for marginalized women
- Knowledge of other community resources as they apply.
- An understanding of the Justice, Child Welfare, and Income Support Systems
- A strong understanding of Harm Reduction, Trauma informed, and person-centered practices.
- Experience with, and/or a strong understanding of historical trauma as it relates to indigenous populations in Canada.

**Skills and**_ _**Abilities**
- Ability to assign and review work, resolve issues, and delegate tasks as needed. Demonstrates patience, understanding and respect when working with disadvantaged and challenging adults.
- Promotes a workplace of respect.
- Excellent communication skills, both verbal and written
- Acts as a resource person, educator, role model and/or mentor for staff
- Crisis Intervention Skills Training is an asset.
- Strong problem solver, with ability to inspire staff buy in when change management is required.
- A basic understanding of contracts, budgets, and claims processes is an asset

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