Health Clinic Receptionist

2 weeks ago

Vancouver, Canada Mint Integrative Health Inc. Full time

Receptionist/Admin support

**Job Types**: Full-time, Permanent
**Part-time hours**: 25 - 36 hours per week
**Salary Range: $19 -$ 20 per hour **depending on experience and qualifications.

**Schedule**:
Tuesday to Saturday 5-8 hour shifts
Afternoons/evenings with some flexibility. Saturday and evening availability a must.

**PURPOSE**:Provide the best patient experience possible by giving welcoming and competent service. This is a busy clinic and the position performs a variety of reception and office support duties including answering phone calls, welcoming patients, scheduling appointments, billing and ensuring treatment rooms are stocked, tidy and set up.

**PRIMARY RESPONSIBILITIES**:

- Managing patient flow, ensuring everyone is where they should be at the right time
- Billing extended health benefits
- Have an understanding of each practitioner, modalities, and their specialties
- Monitoring present and future schedule
- Working as a team and being proactive in looking ahead in the week to fill appointments and do what needs to be done.

**QUALIFICATIONS**:

- Previous experience in a wellness or health clinic
- Previous experience working with Naturopaths, Chiropractors, Acupuncturists, and Psychotherapists
- Some previous experience working with JaneApp or another EMR software an asset

**SKILLS AND KNOWLEDGE**:

- Ability to adapt to evolving responsibilities and changing technologies
- Strong ability to problem solve and be resourceful
- Ability to take initiative
- Proven ability to multitask and prioritize
- Strong attention to detail
- Excellent organizational skills when working with large amounts of detailed information

**WORKING RELATIONSHIPS**:

- Welcome attitude to patients and treat them kindly and with respect. Must be thoughtful and discreet with understanding that patient privacy and confidentiality are a must.
- Maintain collaborative working relationships with other members of staff

The above statements are intended to describe the general nature and level of work performed by people assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities and duties required of people assigned to this job classification.

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$20.00 per hour

**Benefits**:

- Company events
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

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