Clinical Receptionist

2 weeks ago

Vancouver, Canada UBC Part time
Staff - Union

Job CategoryCUPE 2950

Job ProfileCUPE 2950 Hourly - Clinic Receptionist (Gr2)

Job TitleClinical Receptionist

DepartmentLung Centre Clinic Support Division of Respiratory Medicine | Department of Medicine | Faculty of Medicine

Compensation Range$27.23 - $27.90 CAD Hourly

Posting End DateMay 30, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Jun 9, 2025

This position is located within a health-care facility, therefore, the successful candidate will be required to provide verification of full vaccination against Covid-19 provided prior to the start date, as required by a provincial health mandate.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The clinical receptionist part time for 3 days a week (preferably Monday, Tuesday and Thursday). With potential to be full time.

The clinical receptionist acts as a receptionist for the Respiratory Clinic, answering and routing phone calls and receiving patients. The position is also responsible for arranging tests, retrieving and filing test results, scheduling patient appointments, and photocopies, mails and files consult letters for specified doctors.


Organizational Status
Reporting to the Clinic Manager with additional direction from the Medical Director. The position works directly with another clinical office assistant, technician and an asthma educator. The position schedules appointments and receives calls for 28 physicians and an asthma educator. Some tasks may be delegated by these people, although no supervision is given by them.

Work Performed

The major responsibilities of this position include:

  • Receives patients and visitors in person or by phone.

  • Handles incoming phone calls by screening, assessing and routing calls and answering inquiries when appropriate

  • Schedules and remind patients of their appointments

  • Books tests for clinic patients

  • Retrieves test results via CareConnect

  • Scan documents into EMR

  • Mailing/faxing of results, pharmacy request and other clinic letters

  • Orders, receives and returns x-ray, CT and MRI films

  • Puts information onto the grid so x-ray results can be reviewed by physicians

  • Sorts mail and faxes received by paper and eFax.

  • Checks and prepares charts prior to patient arrival.

  • Maintains office supplies.

  • Photocopies, mails and files consult letters for specified doctors

  • Maintains patient database and ensures statistics are accurately maintained.

  • Screens patients for any sickness for COVID-19.

  • Knows how to maintain personal working profile on UBC Workday

  • Provides clerical support for the walk-in laboratory including: typing up physician interpretations, faxing reports and billing for procedures.


Consequence of Error/Judgement

The office assistant is required to ensure patient files are complete with recent test results, in order to ensure that physicians have all information necessary in making clinical decisions.


Supervision Received
The office assistant is required to exercise some initiative and judgment in establishing priorities and carrying tasks through to completion. New or unusual problems are referred to the Clinic Manager. The position is supervised by the Clinic Manager.

Supervision Given
No daily supervision is given, but the office assistant may train new staff on office and billing procedures.

Minimum Qualifications
High school graduation, plus completion of a Medical or Dental Office Assistant program (including terminology), plus one year of related experience, or an equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one's own
- Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Completion of Medical Office Assistant program and three years of related experience. Computer skills required MS Office, Access, Excel and MSP billing. Ability to type 40 wpm and to operate a normal range of office equipment. Ability to work effectively under pressure, maintain accuracy and attention to detail. Excellent interpersonal and communication skills are required. Ability to work both independently and within a team environment. Ability to exercise tact, discretion and confidentiality.

WORKING CONDITIONS:

The office assistant will work in a clinical office, with computerized equipment. There is a natural light source and overhead lighting.

  • Clinical Receptionist

    2 weeks ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Hourly - Clinic Receptionist (Gr2)Job TitleClinical ReceptionistDepartmentLung Centre Clinic Support Division of Respiratory Medicine | Department of Medicine | Faculty of MedicineCompensation Range$ $27.90 CAD HourlyPosting End DateMay 30, 2024Note: Applications will be accepted until 11:59 PM on the...

  • Clinical Receptionist

    3 weeks ago

    Vancouver, Canada The University of British Columbia Full time

    Job SummaryThe clinical receptionist part time for 3 days a week (preferably Monday, Tuesday and Thursday). With potential to be full time.The clinical receptionist acts as a receptionist for the Respiratory Clinic, answering and routing phone calls and receiving patients. The position is also responsible for arranging tests, retrieving and filing test...

  • Cosmetic Clinic Receptionist

    6 days ago

    Vancouver, Canada Anti-Aging Medical & Laser Clinic Full time

    Join Our Team at an Anti-Aging Boutique Medical Clinic in Vancouver, Are you a dynamic and hardworking individual with a passion for the beauty and medical industry? Do you have experience in the field and a desire to take on a rewarding and exciting role as a Medical Receptionist? If so, we want you to be a part of our amazing team at Anti-Aging Medical &...

  • Receptionist - Physiotherapy Clinic

    1 month ago

    Vancouver, Canada pt Health Full time

    Receptionist/Care Coordinator The anticipated schedule for this position is Monday to Friday, 10:00am to 6:00pm. Location: Vancouver Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. As a Care Coordinator, you are...

  • Saturday Clinic Receptionist

    1 month ago

    Vancouver, Canada Vancouver College of Massage Therapy Full time

    **Are you a professional, detail-oriented person with strong customer service skills? The Vancouver College of Massage Therapy is looking for a part time Clinic Receptionist to join our best-in-class massage therapy college.** **Hours are Saturdays 8:00am-4:30pm plus occasional**evening** **ABOUT YOU** You are a customer service expert who enjoys working...

  • Pt Evening/saturday Clinic Receptionist

    1 month ago

    Vancouver, Canada Vancouver College of Massage Therapy Full time

    **Are you a professional, detail-oriented person with strong customer service skills? The Vancouver College of Massage Therapy is looking for a part time Clinic Receptionist to join our best-in-class massage therapy college.** **Shifts are 4:00pm-8:00pm, 2 or 3 weekday evenings per week and occasional Saturday.** **ABOUT YOU** You are a customer service...

  • Receptionist - Physiotherapy Clinic

    1 month ago

    Vancouver, BC, Canada Lifemark Health Corp. Full time

    The anticipated schedule for this position is Monday to Friday, 10:00am to 6:00pm. Location: Vancouver Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. As a Care Coordinator, you are passionate about your work and...

  • Medical Receptionist for Multidisciplinary Clinic

    4 weeks ago

    North Vancouver, Canada Delbrook Integrative Medical Centre Full time

    Are you looking for a job where you feel respected, appreciated, and an essential part of the team? Do you have an interest in health, both from a perspective of lifestyle and nutrition, and medical options such as lab tests and medication? Do you value your own health, and want to learn more while helping others? This may be the opportunity for you! This is...

  • Receptionist / Medical Office Assistant

    1 month ago

    Vancouver, Canada Jericho Integrated Clinic Full time

    Jericho Integrated Clinic is looking for a reliable, compassionate, and detail-oriented receptionist to join our team. We are an integrated clinic with Registered Massage Therapists, Osteopathic Practitioners, Naturopathic Doctor, Acupuncturist, Reflexologist, and a Registered Clinical Counsellor. **Requirements**: **We are strict with these requirements as...

  • Dental Receptionist

    4 days ago

    Vancouver, Canada REACH Community Health Centre Full time

    **Position**: Dental Receptionist **Wage Range**: $24.00-$26.00 REACH Dental Clinic is committed to providing a comprehensive range of oral care services of the highest quality to all its patients. We strive to educate all our patients who receive treatment at our clinic. Our goal is to deliver excellent service in a friendly and welcoming environment to...

  • Dental Receptionist

    4 weeks ago

    Vancouver, Canada university village dental clinic Full time

    University Village Dental Clinic in UBC is seeking a dedicated part time Receptionist to be the welcoming face of our practice. As a Dental Receptionist, You will be responsible for ensuring a smooth and efficient front desk operation, assisting patients, managing appointments, and providing exceptional customer service. Key Responsibilities: - Greet and...

  • Dental Receptionist

    2 weeks ago

    Vancouver, Canada SEA MAR Community Health Centers Full time

    Position Summary: On-call Dental Receptionist available for our Vancouver - 4th Plain Dental Clinic. Candidates with a dental background are preferred. Receptionist is needed to coordinate dental appointments, post patient data, generate dental records, assist dental provider in maintaining an appropriate flow of the front office, and to facilitate the...

  • Receptionist/administrative Assistant

    1 month ago

    Vancouver, Canada Sunset Physiotherapy Clinic Full time

    _Administrative Assistant/Receptionist _ **About us** Sunset Physiotherapy Clinic is an established for the last 15 years business in Vancouver, BC. We are social, inclusive, and collaborative. Our work environment includes: - Growth opportunities - Safe work environment We are looking for full-time clinic receptionist to join our team! We are located...

  • Receptionist/administrative Assistant

    1 month ago

    Vancouver, Canada Tess Health Clinic Full time

    _Administrative Assistant/Receptionist _ **About us** Tess Health Clinic is an established for the last 15 years business in Vancouver, BC. We are social, inclusive, and collaborative. Our work environment includes: - Growth opportunities - Safe work environment We are looking for full-time clinic receptionist to join our team! We are located on Fraser...

  • Dental Receptionist

    1 month ago

    Vancouver, Canada Arbutus Point Dental Centre Full time

    Established, non-assignment general practice clinic is looking for a receptionist to join our team. You will not handle any accounts receivable. Instead, you will focus on customer service. Applicants should have strong verbal skills, be personable and reliable. Minimum requirements to apply: - 1 year dental experience in Canada OR recent dental...

  • Dental Receptionist

    4 weeks ago

    Vancouver, Canada Shendental Full time

    Are you a friendly and organized individual with excellent communication skills? Shen Dental Clinic is seeking an experienced Dental Receptionist to join our dynamic team immediately. As the first point of contact for our patients, you'll play a crucial role in ensuring their visit is welcoming and efficient. **Requirements**: - Proven experience as a...

  • Front Desk Receptionist

    1 month ago

    Vancouver, Canada Kinematics Sports Medicine & Rehab Full time

    Having a previous knowledge with the **JaneApp and also previous experience working in a multidisciplinary clinic** is an asset. Duties include but not limited to: - billing to MSP, ICBC, and other 3rd party insurances using JaneApp - answering the phone and scheduling patients on JaneApp - electronic filling/scanning of records - keeping the clinic nice...

  • Receptionist and Veterinary Assistant

    1 month ago

    North Vancouver, Canada Phoenix Rising Integrative Vet Care Full time

    **Receptionist and Veterinary Assistant Required** Do you have a passion for animals? We are currently looking for a person to fill the role of receptionist and veterinary assistant. Phoenix Rising Integrative Veterinary Care is a fast-growing integrative veterinary clinic, located in North Vancouver, which thrives off providing the best holistic care...

  • Veterinary Receptionist

    18 hours ago

    North Vancouver, Canada WATERFRONT PARK VETERINARY CLINIC Full time

    We are currently looking for **customer service experienced matured outstanding individuals **to add to our experienced team at **Waterfront Park Veterinary Clinic** to help our wonderful clienteles. Established in January 2020 we are a fast-growing veterinary clinic that thrives off providing the best care possible for our clients. This is the position who...

  • Pt Evening Receptionist

    1 month ago

    Vancouver, Canada Vancouver College of Massage Therapy Full time

    **Are you a professional, detail-oriented person with strong customer service skills? The Vancouver College of Massage Therapy is looking for a part time Clinic Receptionist to join our best-in-class massage therapy college.** **We have 1 position available**: - **1-2 weeknights 4:00pm-8:00pm per week plus occasional Saturday** **ABOUT YOU** You are a...