Guest Services Agent

1 week ago


Calgary, Canada Sheraton Cavalier Calgary Hotel Full time

We are looking for engaging and service orientated individuals to join our team here at the Sheraton Cavalier Calgary Hotel. We are a large 300 + room property with restaurant, fine dining, pub, and lounge. We boast a large swimming pool complete with water slides as well as event and meeting space. Our goal is to consistently go above and beyond for our staff, our community, and our guests.

RESPONSIBILITIES:

- Greeting guests on arrival, offering directions, and assistance as needed.
- Driving airport shuttle to pick up and drop off hotel guests.
- Assisting guests with luggage to and from rooms.
- Tagging, storage and retrieval of guest luggage.
- Collecting and distributing guest laundry.
- Room checks for the front desk when needed.
- Delivery of V.I.P.'s and any guest related items.
- Floor walks, and pick up and delivery of cots, cribs, etc.
- Room Service order preparation and delivery.
- Perform all duties in a safe manner according to established safe work practices.

QUALIFICATIONS:

- Must have valid drivers license with clean driving record.
- Must be 18 for the purposes of serving alcohol.
- Previous customer service experience.
- Friendly and professional demeanor.
- Physically fit; bending, lifting and pushing carts necessary.
- Must be able to perform duties without supervision.
- Must be fluent in English, written and spoken.
- Availability on Fridays & Saturdays required

Days of the week vary according to business levels.

Shift are 4:30am - 1:00pm; or 1pm - 9:30pm; weekends and holidays required.

**Benefits**:

- On-site parking
- Company events & social hours
- Discounted/free food
- Flexible working hours

**Job Types**: Part-time, Permanent

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Morning shift

Licence/Certification:

- Driving Licence (required)

Work Location: In person



  • Calgary, Canada Silver Hotel Group Full time

    **Guest Services Agent** We are currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and...

  • Guest Service Agent

    7 days ago


    Calgary, Canada Resorts of the Canadian Rockies Full time

    Description We are looking to fill the position of seasonal Guest Services Agent out of our Calgary office. You smile and warmly greet our guests as their first point of contact; nothing is too much trouble for you. You prioritize guest experience and teamwork. The ideal candidate will have strong customer service skills and a positive attitude. Come...

  • Guest Service Agent

    1 week ago


    Calgary, Canada Hampton Inn & Suites by Hilton Calgary-Airport Full time

    The Hampton Inn and Suites by Hilton Calgary Airport is looking for a part-time Guest Service Agent. Duties and Responsibilities: - You will be responsible for ensuring the well-being and safety of each and every guest committing to the highest quality of standards to guarantee guest loyalty. - Registers, process guest’s arrivals, departures and taking...

  • Guest Service Agent

    4 weeks ago


    Calgary, Canada Holiday Inn Express & Suites Calgary Downtown Full time

    **What’s the job?** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Services Agent & Night Auditor, you’ll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You’ll also create a warm atmosphere that...

  • Guest Service Agent

    3 weeks ago


    Calgary, Canada Pomeroy Lodging LP Full time

    **_Guest Service Agent_** Starting Rate of Pay: $18/hour **THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.** **Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks,...

  • Guest Service Agent

    2 hours ago


    Calgary, Canada Resort of the Canadian Rockies Full time

    DescriptionWe are looking to fill the position of seasonal Guest Services Agent out of our Calgary office. You smile and warmly greet our guests as their first point of contact; nothing is too much trouble for you. You prioritize guest experience and teamwork. The ideal candidate will have strong customer service skills and a positive attitude. Come join our...

  • Guest Service Agent

    2 weeks ago


    Calgary, Alberta, Canada Days Hospitality Limited Full time

    A Day in YOUR Life as a Guest Service AgentEvery person that enters a hotel should be greeted and feel like a guest This is YOU on your first day of work and every work day after that. You walk in with a smile, say hello to passing guests and acknowledge your colleagues perhaps with a smile, nod or salutation. You already have a feel for how your day is...

  • Guest Service Agent

    3 weeks ago


    Calgary, Canada Residence Inn by Marriott Calgary Downtown Full time

    **SUMMARY**: The Residence Inn by Marriott Calgary Downtown/Beltline District has 390 modern long-stay suites and caters to business and family leisure travellers looking for an extended-stay hotel as well as to groups and meeting attendees with a 10,000 sq. ft. Conference Centre. Guestrooms feature full kitchens and separate living and sleeping areas and...


  • Calgary, Canada Hotel 11 by Sonesta Full time

    Hotel 11 is a full service property minutes from the airport! As a member of our Guest Service team, you will positively represent the hotel during all stages of our guest’s stay. You will work with all departments to ensure each guest has a memorable stay. You are customer service orientated; treasure guests and your team members; and communicate the...


  • Calgary, Canada CanaDream Career Page Full time

    CanaDream provides memorable vacations for people who want to experience Canada at their own pace. We're open year-round, but our stations really come alive in season (May through October), when we play host to visitors from around the world. At CanaDream you have the ability to make a real difference to our Guests and Customers. Work with a great team;...


  • Calgary, Alberta, Canada CanaDream Corporation Full time

    CanaDream provides memorable vacations for people who want to experience Canada at their own pace. We're open year-round, but our stations really come alive in season (May through October), when we play host to visitors from around the world. At CanaDream you have the ability to make a real difference to our Guests and Customers.Work with a great team;...


  • Calgary, Alberta, Canada Compass Group Full time

    You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote...


  • Calgary, Canada Sandman Hotel Group Full time

    First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and...

  • Guest Service Agent

    4 weeks ago


    Calgary, Canada Oasis Wellness Centre & Spa Full time

    Oasis Wellness center and Spa is currently seeking experienced guest service representatives who are outstanding in their interpersonal, retail, communication and computer skills. We expect guest service representatives to have the ability to provide exceptional guest management in any situation. Efficiency and familiarity with computer programs will be...

  • Guest Services Agent

    2 weeks ago


    Calgary, Alberta, Canada Sheraton Cavalier Calgary Hotel Full time

    We are looking for engaging and service orientated individuals to join our team here at the Sheraton Cavalier Calgary Hotel. We are a large 300 + room property with restaurant, fine dining, pub, and lounge. We boast a large swimming pool complete with water slides as well as event and meeting space. Our goal is to consistently go above and beyond for our...

  • Guest Service Agent

    2 days ago


    Calgary, Canada Resorts of the Canadian Rockies Full time

    You Will: - Act as a first point of contact for all customer service inquiries at Resorts of the Canadian Rockies Calgary office - Uphold an excellent in office guest experience and atmosphere - Address customer service-related questions and concerns, escalating to the appropriate Guest Services leader as needed - Create and update customer profiles,...

  • Guest Service Agent

    2 weeks ago


    Calgary, Alberta, Canada Resorts of the Canadian Rockies Full time

    You Will: Act as a first point of contact for all customer service inquiries at Resorts of the Canadian Rockies Calgary office Uphold an excellent in office guest experience and atmosphere Address customer servicerelated questions and concerns, escalating to the appropriate Guest Services leader as needed Create and update customer profiles, process season...

  • Guest Service Agent

    2 weeks ago


    Calgary, Canada Hotel Blackfoot Full time

    Welcome and acknowledge all guests - Address guests’ service needs; assist individuals with disabilities - Ensure that check-in/check-out standards are met; accommodate special requests whenever possible - Know room locations, types of rooms available, and room rates. - Inform housekeeping department of changes to a guest’s stay - Book and record...

  • guest service agent

    2 weeks ago


    Calgary, Alberta, Canada 1393189 ALBERTA LTD Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance cash and complete...

  • guest service agent

    4 weeks ago


    Calgary, Canada 1393189 ALBERTA LTD Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance cash and complete...