User Experience Partner

4 weeks ago

Montréal, Canada Allied Full time

Allied is looking for a **User Experience Partner** to join our team in Montreal.

At Allied, everything starts with purpose. In the role of User Experience Partner, you will assist in cultivating an engaging user experience for our tenants. This, in turn, allows Allied to bring to life our mission to provide knowledge-based organizations with urban environments that foster creativity and connectivity.

**Who are you?**

We are building upon our achievements at Allied, and the future is exciting. How can we be so sure? We have people like you—engaged, risk-takers who consistently deliver their best.

Throughout your career, you have stood out for your pursuit of excellence. You are self-motivated, take ownership, and lead by example. In doing so, you elevate your team and collaborate towards your collective goals.

Above all, you are excited by Allied’s mission and the contribution we make to cities and communities.

**What will you do?**:

- Assist in the management of all users, dealing with day-to-day questions and concerns, including billing issues, accounts receivable (AR), accounts payable (AP), vendor purchase orders (PO), lease administration, user requests, service amenities and telecommunications, among others.
- Maintain, track and report on service contracts and fee schedules.
- Manage parking processes including parking agreements, maintain tracker, ensuring compliance and resolving issues.
- Provide accurate and timely AR and AP reporting.
- Assist with the development of asset plans.
- Assist with the coordination of Allied’s ESG initiatives
- Assist with the day-to-day management of properties and coordination of vendor work.
- Liaise with Technical Services team members to ensure user concerns are addressed in a timely manner and service levels are maintained.
- Collaborate on user appreciation ideas and events, waste reduction initiatives and tenant survey requirements.
- Provide excellent customer service to all users, vendors and colleagues.
- Build strong relationships with users through regular interactions and Allied’s User Engagement Program.
- Ensure timely completion of all property related information requests and filing.
- Assist during emergencies and keep emergency plans up to date.
- Assist Property teams with user focused communications, projects and programs.
- Embody and support Allied’s safety and security program.
- Other duties as assigned.

**What are we looking for?**:

- At least 2 years’ customer service, hospitality or administrative experience.
- Previous Yardi experience an asset.
- Exceptional customer service skills.
- Strong verbal and written communication and people skills, including a proven ability to build relationships.
- Strong computer skills with excellent knowledge of MS Excel and MS Word.
- Strong organization and multi-tasking skills.
- Ability to work under pressure in a fast-paced environment.
- Team player attitude.

**Qui sommes-nous ?**

Allied Properties REIT est l’un des principaux propriétaires, gestionnaires et promoteurs d’espaces de travail urbains distinctifs dans les grandes villes canadiennes. Les activités d’Allied consistent à fournir aux entreprises du savoir des environnements urbains distinctifs pour la créativité et la connectivité.

Nous sommes également un endroit exceptionnel pour travailler. Allied figure sur la liste 2023 des meilleurs employeurs au Canada dans le cadre de la certification mondiale des meilleurs employeurs de Kincentric, qui distingue les organisations qui affichent de solides résultats en matière d'engagement des employés, d'agilité organisationnelle, de leadership engageant et de concentration sur les talents.

**_ Remarque: Si vous avez besoin de mesures d’adaptation pendant le processus de recrutement et de sélection, veuillez-nous en informer. Nous travaillerons avec vous pour vous offrir une expérience de recrutement aussi harmonieuse que possible._**
- L’usage du masculin dans ce document vise uniquement à alléger le texte._

  • Property Administrator

    3 weeks ago

    Montréal, Canada Allied Full time

    Allied is looking for a **Property Administrator** to join our team in Montreal. At Allied, everything starts with purpose. In the role of Property Administrator, you will assist in cultivating an engaging user experience for our tenants. This, in turn, allows Allied to bring to life our mission to provide knowledge-based organizations with urban...

  • Experience Leader

    4 weeks ago

    Montréal, Canada GrowPro Experience Full time

    **About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...

  • Experience Leader

    4 weeks ago

    Montréal, Canada GrowPro Experience Full time

    **About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...

  • Experience Leader

    4 weeks ago

    Montréal, Canada GrowPro Experience Full time

    **About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...

  • Researcher - User Experience

    5 days ago

    Montréal, Canada Intact Full time

    Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians. Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support...

  • User Experience Research Manager

    6 days ago

    Montréal, Canada Electronic Arts Full time

    Pour visualiser la description de poste en français, veuillez sélectionner le français, "Select Language" dans le menu déroulant au haut de la page. We are EA—the world's largest video game publisher. You are probably familiar with many of our titles— EA Sports FC, Madden, NHL, F1, UFC, Apex Legends, The Sims, and Jedi: Fallen Order to name a few....

  • User Experience Designer

    1 week ago

    montréal, Canada Walter Interactive Full time

    UX et UI Designer - Expertise en architecture de l'information et ergonomie web(3 - 4 ans d’expérience) (Temps Partiel et Temps Plein)Walter est à la recherche d'une ou d'un designer UX avec des idées novatrices pour rejoindre notre équipe. Nous sommes passionnés par la création d'expériences numériques fluides et engageantes pour nos clients. Si...

  • User Experience Designer

    7 days ago

    Montréal, Canada Walter Interactive Full time

    UX et UI Designer - Expertise en architecture de l'information et ergonomie web(3 - 4 ans d’expérience) (Temps Partiel et Temps Plein)Walter est à la recherche d'une ou d'un designer UX avec des idées novatrices pour rejoindre notre équipe. Nous sommes passionnés par la création d'expériences numériques fluides et engageantes pour nos clients. Si...

  • User Experience Designer

    7 days ago

    montréal, Canada Walter Interactive Full time

    UX et UI Designer - Expertise en architecture de l'information et ergonomie web(3 - 4 ans d’expérience) (Temps Partiel et Temps Plein)Walter est à la recherche d'une ou d'un designer UX avec des idées novatrices pour rejoindre notre équipe. Nous sommes passionnés par la création d'expériences numériques fluides et engageantes pour nos clients. Si...

  • User Experience Designer

    7 days ago

    montréal, Canada Walter Interactive Full time

    UX et UI Designer - Expertise en architecture de l'information et ergonomie web (3 - 4 ans d’expérience) (Temps Partiel et Temps Plein) Walter est à la recherche d'une ou d'un designer UX avec des idées novatrices pour rejoindre notre équipe. Nous sommes passionnés par la création d'expériences numériques fluides et engageantes pour nos clients....

  • User Experience Designer

    1 week ago

    montréal, Canada Walter Interactive Full time

    UX et UI Designer - Expertise en architecture de l'information et ergonomie web(3 - 4 ans d’expérience) (Temps Partiel et Temps Plein)Walter est à la recherche d'une ou d'un designer UX avec des idées novatrices pour rejoindre notre équipe. Nous sommes passionnés par la création d'expériences numériques fluides et engageantes pour nos clients. Si...

  • User Support

    3 weeks ago

    Montréal, Canada Transit App Full time

    We have a strong support culture here at Transit. The reason millions of people are using our app isn’t just because Transit, the app is great. It’s because there’s no barrier between how Transit’s users are actually encountering the app and the product getting built. As the first line of contact with our app users, you’ll be responsible for...

  • End User Support

    2 weeks ago

    Montréal, Canada Q1 Technologies Full time

    12-15 Years End user experience required. - Overall experience of around 15+ years in managing large teams across borders - Experience working for managing complex IT setup of organization with 10+ branches - Proficiency in French Language is an asset and will have added benefit for this role - End user Windows platform (Win10 & Win11) - Familiar with MS...

  • User Experience Designer

    1 week ago

    Montréal, QC, Canada Walter Interactive Full time

    UX et UI Designer - Expertise en architecture de l'information et ergonomie web (3 - 4 ans d’expérience) (Temps Partiel et Temps Plein) Walter est à la recherche d'une ou d'un designer UX avec des idées novatrices pour rejoindre notre équipe. Nous sommes passionnés par la création d'expériences numériques fluides et engageantes...

  • Lead IT User Support

    3 weeks ago

    Montréal, Canada Nestle Full time

    **Position Snapshot** **Business area**:Nestlé USA, Mexico & Canada **Job title**: Lead IT User Support **Location**:Montreal, Quebec **Grade**: 17 **Position Summary** **A day in the life of the Lead, IT User Support**: **Technology Expertise**: - Provides deep specialist guidance and support in their specific specialties (e.g. field services,...

  • Vie - IT Business Partner

    2 weeks ago

    Montréal, Canada ALSTOM Full time

    We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 36 300...

  • Experience Strategist

    6 days ago

    Montréal, Canada Wunderman Thompson Full time

    **Who we are**: At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience. We are 20,000 strong in 90 markets around the world; our people bring...

  • Service Delivery Lead

    2 weeks ago

    Montréal, Canada The Getch Full time

    **Role: Service Delivery Lead - End User Services** - **bIllingual (Multiple roles)** **Openings: 10+ hiring's** **Location: - Montreal, QC (Nearby client's Office )** **Model: - Hybrid** **Salary: - CAD 100K-120K/Month + Standard Benefits** **Skill: Advanced English and French** **Experience**: **Skills Required**: - 12-15 Years End user experience...

  • Manager, User Feed Delivery

    3 weeks ago

    Montréal, Canada International Air Transport Association (IATA) Full time

    Employment Type: Permanent Contract Duration: At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and...

  • Team Lead

    3 days ago

    Montréal, Canada Ubisoft Full time

    **Job Description**: The person in this position will be responsible for a research team of around 8 people based in Montreal. This person will provide support to the various stakeholders in the management and execution of studies on player behavior, in order to ensure a high level of quality in the processes and deliverables, while ensuring optimal...